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AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Quick Returns and Exchanges ↻ logo

Quick Returns and Exchanges ↻

Manage returns, exchanges, refunds, & RTO in one place.

AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Quick Returns and Exchanges ↻ logo

Quick Returns and Exchanges ↻

Manage returns, exchanges, refunds, & RTO in one place.

Rating

Rating

2,415 Reviews
9.1
20 Reviews
9.1

Pricing

Pricing

  • $23-$239 / Month
  • Free Plan Available
Try for Free More info
  • $19-$99 / Month
Try for Free More info

Features

Features

  • Flexible refund options
  • Self-service returns
  • Smart return rules
  • Exchange encouragement
  • Automated email updates
  • Automated return processes
  • Seamless return experience
  • Carrier efficiency
  • Branded return pages
  • Regional return routing
  • Automation rule settings
  • Actionable insights
  • Store credit
  • Inventory updates
  • In-store returns
  • Smart exchanges
  • Handles returns
  • Notifications
  • Automatic labels
  • Revenue recovery
  • Manages exchanges
  • Processes refunds
  • Generates rtos
  • Customizes policies
  • Unlimited reasons
  • Personalized portals
  • Self-service return
  • Flexible refunds
  • Rto generation
  • Return rules

Screenshots

Screenshots

AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
+ 7 more
AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
Quick Returns and Exchanges ↻ screenshot Quick Returns and Exchanges ↻ screenshot Quick Returns and Exchanges ↻ screenshot Quick Returns and Exchanges ↻ screenshot
+ 3 more
Quick Returns and Exchanges ↻ screenshot Quick Returns and Exchanges ↻ screenshot Quick Returns and Exchanges ↻ screenshot

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Pros

Pros

  • Seamless returns experience that enhances customer satisfaction
  • Automation rules to save time and reduce manual work
  • Multiple return options including store credit, exchanges, and refunds to recapture revenue
  • Branded returns pages and automated email updates to reduce customer anxiety
  • Efficient management of carriers and warehouses
  • Great customer support with high ratings for responsiveness and helpfulness
  • All-in-one solution for managing returns and exchanges
  • Streamlines the return process for both businesses and customers
  • Helpful and responsive support team
  • Promotes store credit to decrease the refund rate
  • Offers customization options for the return page
  • Works seamlessly out of the box for both small and large businesses
  • User-friendly interface that simplifies integration and setup
  • Provides all required features for an efficient return and exchange process
  • Effortlessly manages inventory updates, automatic return labels, and notifications
  • Generates RTO for unattended orders and produces actionable insights
  • Flexible refund options to help recover revenue
  • Smart return rules to lower the rate of returns

Cons

Cons

  • Some users reported the app is not perfect and has room for improvement
  • Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
  • Standard responses from support in some cases which might not fully address unique issues

Categories

Categories

Launched

Launched

Feb 27, 2017
May 27, 2024

Developer

Developer

Built by AfterShip

Apps:

10

Average Rating:

4.8

Reviews:

22,983

Built by Infoxen Technologies Inc.

Apps:

2

Average Rating:

2.5

Reviews:

20

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