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AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Postship Returns & Exchanges logo

Postship Returns & Exchanges

Turn Returns to Revenue with Exchanges & Store credits

AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Postship Returns & Exchanges logo

Postship Returns & Exchanges

Turn Returns to Revenue with Exchanges & Store credits

Rating

Rating

2,415 Reviews
9.1
35 Reviews
8.2

Pricing

Pricing

  • $23-$239 / Month
  • Free Plan Available
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  • Free App
Try for Free More info

Features

Features

  • Flexible refund options
  • Self-service returns
  • Smart return rules
  • Exchange encouragement
  • Automated email updates
  • Automated return processes
  • Seamless return experience
  • Carrier efficiency
  • Branded return pages
  • Regional return routing
  • Automation rule settings
  • Logistics integration
  • Customizable portal
  • Custom tracking page
  • Store credit refunds
  • Wms integration
  • Automate process
  • Send return label
  • In-store return
  • Customer friendly portal
  • Create replacement orders
  • Swift status updates
  • Reliable notifications
  • Dropshipping features

Screenshots

Screenshots

AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
+ 7 more
AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
Postship Returns & Exchanges screenshot Postship Returns & Exchanges screenshot Postship Returns & Exchanges screenshot Postship Returns & Exchanges screenshot

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Pros

Pros

  • Seamless returns experience that enhances customer satisfaction
  • Automation rules to save time and reduce manual work
  • Multiple return options including store credit, exchanges, and refunds to recapture revenue
  • Branded returns pages and automated email updates to reduce customer anxiety
  • Efficient management of carriers and warehouses
  • Great customer support with high ratings for responsiveness and helpfulness
  • All-in-one solution for managing returns and exchanges
  • Comprehensive returns and exchanges management in one place
  • Customer-friendly and fully customizable return portal
  • Automated return label sending and replacement order creation on Shopify
  • Option to issue refunds via store credit or discount coupons
  • Integration with logistics and WMS systems for seamless operation
  • Swift order status updates in the app store
  • Beautiful and customizable tracking page
  • Reliable notifications for customers to reduce 'WISMO' (Where Is My Order) queries
  • Special features for dropshipping, making it suitable for dropshippers

Cons

Cons

  • Some users reported the app is not perfect and has room for improvement
  • Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
  • Standard responses from support in some cases which might not fully address unique issues

Categories

Categories

Launched

Launched

Feb 27, 2017
Oct 10, 2023

Developer

Developer

Built by AfterShip

Apps:

10

Average Rating:

4.8

Reviews:

22,983

Built by TrackMate

Apps:

1

Average Rating:

5

Reviews:

35

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