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Pros
Pros
Finely control shipping rates with advanced yet simple conditional logic
Hide, show, add to, or subtract from a shipping rate based on a wide variety of variables and conditions including postal codes, SKU, tags, etc
Advanced features like Service Codes, Product Groups, Package Settings, Custom Titles, Combined Rates, % of Product Price, Per Pound, Per Item, etc
Highly rated customer support available via email and phone
Reliable real-time carrier rates
Control over shipping rate titles and how to combine rates
Ability to restrict some products from shipping to certain areas
Detailed settings for each product group
Flexible and easy to express conditional logic with many variables and conditions
Dramatically reduced domestic and international shipping costs
Accessible to both US and Canada based merchants
No minimum requirements to qualify
Wide range of carriers included: DHL, UPS, Purolator, Canpar
Focuses on small to mid-sized companies, helping them save on shipping costs
You only ever pay for shipping, potentially reducing overhead costs
Cons
Cons
Complexity: Setting up detailed conditional shipping rules might be overwhelming for new users
Dependency: High reliance on customer support as seen from the reviews, which might indicate a steep learning curve
Potential for issues: Despite not facing frequent problems, users did report needing support occasionally to resolve issues
Limited to US and Canada based merchants - not available for businesses outside these regions
Potential dependence on the app for competitive rates
Specific carrier limitations: DHL for international, UPS for US, Canpar for Canada and US, Purolator for Canada
Possible issues with integration and user experience as noted in some reviews