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17TRACK Order Tracking logo

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Rush - Order Tracking & EDD logo

Rush - Order Tracking & EDD

Order Tracker, Track Package, Delivery Tracking, Order Status

17TRACK Order Tracking logo

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Rush - Order Tracking & EDD logo

Rush - Order Tracking & EDD

Order Tracker, Track Package, Delivery Tracking, Order Status

Rating

Rating

4,637 Reviews
9.6
314 Reviews
7.7

Pricing

Pricing

  • $9-$159 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info
  • $9-$199 / Month
  • Free Plan Available
  • 10 Days Free Trial
More info

Features

Features

  • Global order tracking
  • Self-service tracking
  • Status notifications
  • Featured products upsell
  • Hide off-shore fulfillment
  • Paypal push integration
  • Customized tracking page
  • Triggered email notifications
  • Buyer protection options
  • Insightful shipment analytics
  • Carrier integration
  • Email notifications
  • Estimated delivery date
  • Upsells & cross-sells
  • Branded tracking pages
  • Sms notifications
  • Order status updates
  • Integration support
  • Automate tracking
  • Custom order pages
  • Ai delivery predictions
  • Carrier masking

Screenshots

Screenshots

17TRACK Order Tracking screenshot 17TRACK Order Tracking screenshot 17TRACK Order Tracking screenshot 17TRACK Order Tracking screenshot
+ 3 more
17TRACK Order Tracking screenshot 17TRACK Order Tracking screenshot 17TRACK Order Tracking screenshot
Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot
+ 7 more
Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot Rush - Order Tracking & EDD screenshot

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Pros

Pros

  • Effortlessly track, protect, & sync orders to improve customer satisfaction
  • Reduces customer service requests by providing a self-service tracking page
  • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
  • Provides global tracking for both international and domestic packages
  • Allows customization of the tracking page, enhancing brand experience
  • Triggered email notifications to inform customers about order status changes promptly
  • Buyer protection features against loss, damage, and delay
  • Provides insights into shipment delivery and performance exceptions
  • 24/7 customer support through chat or email
  • User-friendly interface praised for its intuitive design
  • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
  • Real-time tracking keeps users informed about the status of their shipments
  • Free plan available which is beneficial for startups
  • Positive feedback on reliability and precision in order tracking
  • Notable support teams and responsive customer service
  • Increases repeat sales by providing a better delivery tracking experience
  • Automates carrier matching for shipment tracking with over 1,300 carriers
  • Creates custom 'Track My Order' pages that enhance user experience
  • Automates SMS and email shipment notifications, reducing manual work
  • Provides order status updates, alleviating customer anxiety
  • Offers a new revenue channel with upsells and cross-sells during the delivery journey
  • Allows customization of the order tracking page and addition of estimated delivery dates
  • Provides 24/7 support, onboarding, setup, and a private Slack channel for assistance
  • Helps drive repeat traffic and sales with branded 'Track Your Order' pages
  • Integrates with third-party apps like Klaviyo, Yotpo SMSBump, Postscript, and Attentive

Cons

Cons

  • Issues with technical problems and poor development have been reported
  • Some updates have caused significant issues, such as shutting down the checkout process
  • Instances of inadequate customer support and communication, particularly post-purchase
  • Potential language barriers with the support team
  • May require some time for setup and onboarding despite available support
  • Dependency on the app's integration with third-party services might be limiting for some businesses
  • Potential complexity with customization features requiring a learning curve for less tech-savvy users

Categories

Categories

Launched

Launched

Jan 03, 2021
Oct 01, 2020

Developer

Developer

Built by 17TRACK

Apps:

1

Average Rating:

4.9

Reviews:

4,637

Built by Shopify

Apps:

890

Average Rating:

3.6

Reviews:

38,330

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Make Your Choice

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