Compare 17TRACK Order Tracking vs iTrack ‑ Order Tracking

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

iTrack ‑ Order Tracking

Custom order tracker and order lookup as you wish

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

iTrack ‑ Order Tracking

Custom order tracker and order lookup as you wish

Rating

4,613 Reviews

9.6

20 Reviews

7.7

Pricing

Try for Free More info

Features

Global order tracking
Self-service tracking
Status notifications
Featured products upsell
Hide off-shore fulfillment
Paypal push integration
Customized tracking page
Triggered email notifications
Buyer protection options
Insightful shipment analytics

Automated tracking
Fully customizable
Order lookup
Custom tracking page
Tracking control
Add delay period
Parcel panel control

Screenshots

+ 3 more

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Pros

Effortlessly track, protect, & sync orders to improve customer satisfaction
Reduces customer service requests by providing a self-service tracking page
Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
Provides global tracking for both international and domestic packages
Allows customization of the tracking page, enhancing brand experience
Triggered email notifications to inform customers about order status changes promptly
Buyer protection features against loss, damage, and delay
Provides insights into shipment delivery and performance exceptions
24/7 customer support through chat or email
User-friendly interface praised for its intuitive design
Comprehensive carrier support consolidating a wide range of shipping companies worldwide
Real-time tracking keeps users informed about the status of their shipments
Free plan available which is beneficial for startups
Positive feedback on reliability and precision in order tracking
Notable support teams and responsive customer service

Highly customizable tracking page fitting your brand image
Useful for dropshipping businesses with extended delivery times
Capability to show custom shipping times to reassure customers
Supports more than 17 types of order tracking
Helps in reducing the need for after-sales customer service inquiries
User-friendly interface for easy order tracking
Highly responsive and knowledgeable customer support

Cons

Issues with technical problems and poor development have been reported
Some updates have caused significant issues, such as shutting down the checkout process
Instances of inadequate customer support and communication, particularly post-purchase
Potential language barriers with the support team

Encourages the use of fake tracking times, which could lead to ethical concerns
May not be suitable for businesses that prioritize transparency in shipping times

Launched

Jan 03, 2021

May 29, 2023

Developer

Built by 17TRACK

Apps:

Average Rating:

4.9

Reviews:

4,613

Built by Beyond Apps

Apps:

Average Rating:

4.9

Reviews:

111

Make Your Choice

Try for Free More info View alternatives

Try for Free More info

Compare 17TRACK Order Tracking vs iTrack ‑ Order Tracking

17TRACK Order Tracking

iTrack ‑ Order Tracking

17TRACK Order Tracking

iTrack ‑ Order Tracking

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by 17TRACK

Built by Beyond Apps

Make Your Choice

Make Your Choice