Where Knowledge Meets Innovation
Country: United States
Website: https://www.xpo.com/
Phone number: +1 (800) 755-2728
Support email: [email protected]
XPO Logistics is a leading global provider of transportation and logistics services, fully operational in North America and Western Europe. Known for its advanced tracking technology and comprehensive service offerings, XPO supports a diverse range of customers, including many in the e-commerce sector.
XPO Logistics, an American multinational founded in 1989 by Bradley S. Jacobs, has transformed the logistics industry with its innovative solutions. With over 100,000 employees and a revenue of €16.3 billion in 2020, XPO has established a strong presence in 30 countries. The company excels particularly in asset-based less-than-truckload (LTL) transportation, serving more than 50,000 customers across various sectors.
Its comprehensive LTL network covers all U.S. states, including Alaska and Hawaii, with robust cross-border operations extending into Mexico, Puerto Rico, and Canada. In the realm of Western Europe, XPO positions itself as a premier LTL provider, adept in catering to multinational market needs. Beyond LTL, XPO’s extensive service portfolio includes freight brokerage, last-mile delivery, intermodal transport, drayage, and global forwarding, all enhanced through cutting-edge technology.
To track your XPO shipments efficiently, please follow these steps:
Your XPO tracking number, often referred to as a PRO number, is typically found on a barcode sticker attached to your shipment. This unique nine-digit number is crucial for tracking your delivery.
An XPO tracking number generally appears in a nine-digit format (PRO number), which includes a check digit for validation. For instance, a valid tracking number may look like "123-45678C". Additionally, XPO may use other formats for international shipments or different services.
Delivery times for LTL shipments within the U.S. typically range from 1 to 5 business days, subject to factors like distance, weight, service level, and potential delays due to weather or traffic conditions.
When tracking your shipment, you may encounter various status updates. Below is a list of common XPO tracking statuses with their meanings:
| Tracking Status | Description |
|---|---|
| Out for Delivery | The shipment is currently on its way to the recipient. |
| Delivered | The package has been successfully delivered to the recipient. |
| Picked Up | The shipment has been picked up by the origin service center. |
| Holding for Customs | The shipment is awaiting customs clearance. |
| Possible Delay | A delay in shipment is likely due to various factors. |
| Transfer | The shipment is currently being transferred between locations. |
| Attempted Delivery | An unsuccessful delivery attempt has occurred; redelivery will be attempted. |
XPO Logistics seamlessly integrates with multiple e-commerce platforms to streamline the shipping process. Notable platforms supported include:
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