4PX Express, established in 2004, is a leading global provider of cross-border e-commerce logistics and supply chain solutions. Operating primarily in Asia, North America, Europe, and other regions, 4PX specializes in delivering comprehensive logistics services for e-commerce merchants. Its key offerings include Global Express Delivery, Overseas Warehousing, and First-Mile Services, ensuring efficient and reliable solutions tailored to businesses of all sizes.
How to Track Your 4PX Package
Tracking your shipment with 4PX is simple. Follow these steps:
-
Obtain Your 4PX Tracking Number:
The tracking number is typically provided by the seller or included in the order confirmation email. Common formats include 4PX3000123456789CN or RT123456789CN.
-
Access the Official 4PX Tracking Page:
Go to the
4PX official tracking website
and enter your tracking number in the designated field. Click "Track" to see the status of your shipment.
-
Review Tracking Information:
Once entered, the tracking page will display the current status, location, and estimated delivery date of your package. This information is updated in real-time.
-
Contact Customer Service if Necessary:
If you encounter issues or lack updates for a long duration, consider reaching out to 4PX customer service for help.
Services Offered by 4PX
-
Global Express Delivery
-
Overseas Warehousing
-
First-Mile Services
Ecommerce Integration
4PX supports seamless integration with various eCommerce platforms, ensuring smooth logistics for online retailers. Supported platforms include:
-
Shopify
-
WooCommerce
-
Magento
-
BigCommerce
-
Amazon
Frequently Asked Questions (FAQ)
What should I do if my 4PX tracking number is not working?
-
Confirm that your tracking number is entered correctly. Check for any typographical errors.
-
Wait a bit longer as system updates may experience delays.
-
If problems persist, contact the seller or 4PX customer service for assistance.
Where can I typically find my 4PX tracking number?
Your 4PX tracking number can usually be found in the order confirmation email or on the delivery receipt provided by the seller.
What actions can I take if my package has not been updated for a long time?
If your package tracking has not been updated for an extended period, contact 4PX customer service, as there may be delays in processing or other issues that need resolution.
Contact Information
-
Address:
Building 12, Yiku, Fuyong, Baoan District, Shenzhen, Guangdong, China
-
Phone Number:
+86 755-2350 8000
-
Email:
[email protected]
-
Online Customer Service:
Service Hours: 9:00-18:30 (Mon-Sat)
Delivery Time
4PX offers global delivery services with varying times based on region and service type. Here are some estimated delivery times:
|
Service Type
|
Estimated Delivery Time
|
|
Europe (e.g., France, Germany)
|
12 to 25 days
|
|
Northern America (e.g., USA)
|
12 to 25 days
|
|
Asia (e.g., Japan, Singapore)
|
4 to 14 days
|
Package Tracking Statuses
Understanding package tracking statuses is crucial for monitoring your shipment effectively. Here are common statuses:
|
Tracking Status
|
Status Description
|
|
In Transit
|
The package is on its way to the destination.
|
|
Delivered
|
The package has been successfully delivered to the recipient.
|
|
Out for Delivery
|
The package is out for delivery to the final destination.
|
|
Returned
|
The package has been returned to the sender.
|
