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Customer reviews: Zinrelo

Develop by zinrelo.com

Reviews (19)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with the Zinrelo app, highlighting its transformative impact on their rewards programs. The consensus points towards an easy-to-use platform that significantly enhances customer engagement and retention. Merchants commend the exceptional customer service and technical support that Zinrelo provides, making the setup and customization process seamless and efficient.

Key Strengths

  • Exceptional customer support and service.
  • Easy setup and user-friendly platform.
  • Highly customizable and flexible integration.
  • Efficient in enhancing customer loyalty and retention.
  • Seamlessly integrates with platforms like Bigcommerce.
  • Accommodative pricing that supports business growth.

Common Concerns

  • No major recurring concerns noted in the feedback.

Final Thoughts

Zinrelo receives overwhelmingly positive reviews from merchants who value its user-friendly nature, customization capabilities, and superior support. The app is celebrated for boosting customer retention and operational ease, establishing it as an invaluable tool for businesses seeking to enhance their loyalty programs effectively.

tre...com

Dec 02, 2020  on Bigcommerce

Zinrelo has taken our rewards program to a new level - We thought we had a decent rewards program in place until we implemented Zinrelo. Top to bottom technology and customer service are the first things to come to mind. Their assistance was top notch in getting us set up and if the need arises someone is always available to provide immediate customer service. We highly recommend Zinrelo and plan on enjoying this recent addition to our business!

adm...com

Jun 26, 2020  on Bigcommerce

Great Loyalty Platform with Exceptional & Caring Support Team - Earlier this year, we switched our loyalty program vendor to Zinrelo. We are much happier with Zinrelo's product and service! The platform is easy to use ourselves and for our customers. The biggest asset is the Zinrelo Team, which has been very helpful from getting us set up to continuing to offer insights and help on continuing to further the success of our loyalty program.

bry...com

Nov 12, 2019  on Bigcommerce

Most Features & Awesome Customer Service - We had an excellent experience with the Zinrelo support team to quickly implement rewards on Bigcommerce. They also did some detailed custom work for us to go on and above what they needed to do. It is exactly the rewards program that we needed!

lfu...com

Sep 27, 2019  on Bigcommerce

Always feel important - We always feel like a valued customer when using zinrelo! They take their time to explain things clearly and always have a timely, efficient solution to any issues that may come about!

inf...com

Sep 25, 2019  on Bigcommerce

You Won't Go Wrong Using Zinrelo - Easy setup. Easy management. EXCELLENT customer service. We have repeat customers because of this reward program! You won't go wrong using Zinrelo.

lar...com

Jul 10, 2019  on Bigcommerce

Great Customer Support - The setup of the rewards program was very simple. We expect the program to help us a lot with customer retention. Shawn, the Customer Support Manager, provided timely support in getting the questions answered and problems resolved. We look forward to deploying the platform in our marketing program very soon.

gfu...com

Jun 21, 2019  on Bigcommerce

Perfect Rewards App! - This is one of the most user friendly and flexible apps we could find! It comes ready to go active right out the box, but it also provides a very customizable platform. The staff is super friendly and available right away, and with fast and real results (hard to find with these types of services). The pricing is also very friendly and can accommodate any company's gradual growth. We are very impressed so far, and we will use Zinrelo with our 2 other websites very soon! I seriously recommend Zinrelo!

eri...com

Mar 02, 2019  on Bigcommerce

Love it! - Super easy to use and affordable. Integration and implementation are a breeze. And our customers love it. Thanks.

inf...com

Feb 22, 2019  on Bigcommerce

Excellent Program - The highly customizable dashboard helped us match the loyalty program to our brand guidelines. We were able to create a rewards program with the look and feel of our choice with ease.

Sarah Admin

Dec 21, 2018  on Bigcommerce

Easy Set-Up - Great Support - Simple integration and easy configuration helped us launch the Zinrelo loyalty rewards program quickly. We had a lot of questions, are were very happy with the support we received during the store set up. We have seen great results using the program.

dro...com

Dec 14, 2018  on Bigcommerce

So far so good - So far Zinrelo seems more organized than all programs i used previously. And it’s fashionable & customized.

You...com

Dec 14, 2018  on Bigcommerce

We really love this program - We really love this program. It’s been great to be able to custom create rewards for our customers. Even our customers have given us great reviews with how easy it is for them to redeem their rewards.

htu...com

Dec 14, 2018  on Bigcommerce

Perfect Loyalty Reward Program - I love how integrated this software works well with Bigcommerce and other programs I use in my daily operations.

sup...com

Dec 14, 2018  on Bigcommerce

Fantastic - My customers love it. I feel like they spend more knowing they get rewarded. Very easily to add it to our site and making changes to the program is very easy too.

ina...com

Dec 05, 2018  on Bigcommerce

LOVE this APP - Love this app, customers love the app.... support for the app is awesome too! Very easy to use and manage- it works great, you can customize colors to match your site too. Definitely worth the download and many options for rewards you can do!!

inq...biz

Jul 13, 2018  on Bigcommerce

Great Product & Service! - Absolutely great app, I had problems with a few others that did not have an all in one user friendly app and found Zinrelo and I can say that the support is great "Unlike other apps", and it works great. Thank you

ver...com

Mar 14, 2018  on Bigcommerce

Excellent Loyalty Program App - Love this app. So easy to integrate with our website, customers love it and find it very easy to use. Support team is excellent and on the ball. Perfect!

hel...com

Mar 14, 2018  on Bigcommerce

Great App and Responsive Support - We tried a few different customer loyalty apps and settled on Zinrelo because it was easy to use and seemed to have everything we were looking for. We like that we are able to customize it to fit our brand.Also, the support team is VERY responsive. We requested a change and within a week it was done. Fantastic! Edited to add: we recently had a small glitch with the points system and Yahya worked on it nonstop until it was resolved. Very helpful and quick responses. Thanks Yahya!

mik...com

Feb 13, 2018  on Bigcommerce

Loyalty Program - Absolutely love the software! My team was able to seamlessly install the software and launch the program to our existing customer base. I have had excellent service from customer support when we had one issue. I highly recommend Zinrelo and their software. Thank you!

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