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Customer reviews: Zeno Page Builder & Widgets

Reviews (17)

Overall rating
4.7

What Merchants Think

Merchants consistently express high satisfaction with "Zeno Page Builder & Widgets." Many users identify it as a superior alternative to other popular page builders, particularly noting its ease of use and professional design capabilities. The app seems especially appreciated by non-technical users and small businesses who rely on intuitive operations and robust customer support.

Key Strengths

  • Easy to create professional and responsive pages with intuitive tools.
  • Highly praised customer support, often mentioned in reviews for its speed and helpfulness.
  • User-friendly interface that accommodates both novice and experienced users.
  • Valuable drag-and-drop functionalities allowing for versatile design customization.
  • Option to save and reuse page sections, enabling efficient page building processes.
  • Affordable pricing compared to competitors like Shogun.

Common Concerns

  • Limited functionalities for BigCommerce compared to Shopify stores.
  • Some features are lacking, which would enhance the speed and ease of publishing.
  • Dependency on host platform limitations, specifically BigCommerce's comparative inflexibility.

Final Thoughts

Overall, "Zeno Page Builder & Widgets" receives positive acclaim for its effective balance of usability, affordability, and responsive customer service. While a few limitations exist, particularly relating to its operation with BigCommerce, most merchants recommend it as a strong alternative to more expensive page builders. It is particularly favored by those looking for a straightforward and versatile page-building tool.

cli...com

Jun 19, 2024  on Bigcommerce

This App Hijacks Your Checkout and Your Trust - When I first installed this app at $29/month, it was fantastic. BigCommerce’s page-building tools are severely lacking, and this app filled that gap perfectly. It was an essential tool — I genuinely loved it.But that didn’t last.Without clear warning, we were forced into a so-called “free” version. Sounds generous, right? Wrong. Hidden in this update was a disgusting bait-and-switch: it injected a pop-up into our checkout process — our most critical customer-facing page — that pushes visitors to install a shady browser extension. This wasn’t some helpful widget. It was a sneaky monetization ploy that violated our trust and potentially damaged our customer relationships.They tried to say we were notified. We were not. The rollout was obscure and deceptive.Want to get rid of this checkout hijack? You now get the privilege of paying $600/year. I had to fight tooth and nail just to get that option made available.This is extortion-level upselling disguised as a helpful feature update. It’s manipulative. It’s underhanded. And it’s a massive red flag for any serious eCommerce business.BigCommerce — if you're listening — you should be deeply concerned about this developer and their tactics. No app on your platform should be allowed to profit by ambushing merchants and tampering with the checkout experience.Absolutely appalled. Do better.

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