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Customer reviews: Weglot Translate

Develop by weglot.com

Reviews (22)

Overall rating
4.5

What Merchants Think

Merchants generally have a high regard for "Weglot Translate," praising its simplicity and efficiency in translating websites. The app is recognized for its ease of installation and use, and its ability to handle translations centrally, which saves both time and costs for managing multiple locales. Customer support is often highlighted as a standout feature, with many users appreciating the prompt and helpful assistance provided by the Weglot team.

Key Strengths

  • User-friendly interface and easy installation
  • Efficient central management of translations, reducing the need for multiple stores
  • High accuracy of automatic translations
  • Exceptional customer support, noted for responsiveness and problem-solving
  • Ability to customize translations and integrate seamlessly with website design
  • Ability to reduce translation budgets

Common Concerns

  • Issues with incomplete translations, leading to some parts of the website appearing untranslated
  • High costs associated with word count increments, including factors beyond textual content
  • Occasional inaccuracies in automated translations necessitating manual intervention
  • Complaints about the pricing structure being designed to increase costs as usage grows

Final Thoughts

"Weglot Translate" is well-received for its ease of use and strong customer support, making it an appealing option for businesses looking to expand their reach through multilingual websites. While there are concerns about cost and translation completeness, the app's overall positive impact on website localization and customer experience is evident. Merchants find it a valuable tool for simplifying the complex task of translating web content.

mik...com

Oct 08, 2020  on Bigcommerce

Great App with Great Support! - Weglot removed the pain of having to manage multiple stores for multiple locales. Everything is managed centrally - so it was a no-brainer! The integration was easy and the support is incredibly helpful. The automatic translations proved to be surprisingly accurate, helping us reduce our translation budget. Weglot is highly recommended to anyone looking for a simple and cost effective solution to translate their stores!

adj...com

May 20, 2020  on Bigcommerce

Excellent support - the app is very practical and user-friendly. Everytime i had an issue with the configuration of my website, their customer support have been very reactive and helpful ! definitely recommend it

ski...com

Jan 01, 2020  on Bigcommerce

Weglot App - This app is a waste to time and money. I purchased the Pro plan and it only translated 1/3 of my website, making my site look really unprofessional. I uninstalled it after 5 days as this app is not ready for production.

adm...com

Jan 30, 2019  on Bigcommerce

Everything is a word for them, $$$$ - I'm using it since two and a half month just because I can't duplicate my web to have 2 languages, bigcommerce don't offer the possibility of 2 languages; So I'm forced to use weglot or Webinterpret, but after selling on ebay with those awful automated translations I decided to test Weglot.At the beginning was ok, just ok, I had to translate ALL manually because the automated translations are same awful as Webinterpret, so I was working very hard and paying for it.But then the words was going up and up and up, first the bot translated Spanish to Spanish, then, English to English.....incredible, but after contacting them 2 times, they solved the problem, but, now I have more than 10000 words, but not only words, I have numbers, but not only 1, 2 or 3, I have all the posible combinations of ALL the numbers I have on the web!!!, including commas, dots and any sign on the web.For example, they translated the price filter, the measures of the items, so I have so much numbers in my list.This is why they have decided without consulting me, that I have to pay twice as much because I have more than 10,000 words translated, or better said, 5000 words and 5000 numbers, commas, cities (same in Spanish than English), countries, etc.I'm paying double now because they charged me without consulting me!! and I have no option except to leave the web only in English, so think before pay a complete year.....

inf...com

Jan 30, 2019  on Bigcommerce

Expensive and unefficient - The translations were so unaccurate that I got tire of correcting them after 5 days and I uninstalled the app. The plans are not interesting, you will reach 2000, 10000 and even 50000 words in not time, with only a few descriptions, a few blogs and a few products. The plans are designed to get you on board and get you to always pay more. I wish I could use this app, but with only a manual translation available and a price point much lower.

pur...com

Nov 30, 2018  on Bigcommerce

Issue fixed - We had an issue with the weglot integration in Bigcommerce, and Christophe from Weglot helped me out a lot! He and the dev team fixed the issue within 24 hours. Perfect service.

rob...com

Jul 06, 2018  on Bigcommerce

Awesome App... Incredible Service! - Weglot made it SO EASY to have multiple languages on our website. I needed to have the button moved so I emailed them asking for help and they were SUPER responsive and had the changes made in seconds! I would recommend this app to anyone and everyone!

dha...com

May 11, 2018  on Bigcommerce

Superior customer service - Great tool for our business and Max helped with a tricky logo placement issue. I look forward to using more products from Max and Weglot.

bee...com

Apr 27, 2018  on Bigcommerce

Translate well & Great support - Weglot is user friendly, great for taking out the language barrier between you and your customers therefore creating more sales. You will want to use this App if you want to expend your business and do international businesses. Super patient & great customer support from Max. Recommended!!

ubi...com

Feb 21, 2018  on Bigcommerce

Great app and easy install. - This app is very easy to install. I wanted to re-position the button and Max responded and fixed it perfectly and quickly. Works great and very easy to add languages. Highly recommended!

sto...com

Feb 16, 2018  on Bigcommerce

Excellent app - This app is excellent and the support is fantastic. It it simple to use and the translations can be edited very easily. Cannot recommend it enough.

rob...com

Feb 05, 2018  on Bigcommerce

Easy to understand, best support - This app is very straight forward - easy installing, great app dashboard, customizable translations and it also has media translation options. Client support is the best, solved all of my questions, thanks Max!

den...com

Feb 01, 2018  on Bigcommerce

Very Easy and Robust Dashboard - This was a very easy app to install. I like the dashboard part of the app, it's so easy! I am not a developer and hate code, but this was so simple. Thank you WEGLOT and Max for making things so easy!(note: only giving 4 stars because I just installed it last night, I will update in 30 days)

mar...com

Jan 05, 2018  on Bigcommerce

High quality application - This is very easy to use, high quality application with fast and personalized support

ama....ar

Dec 28, 2017  on Bigcommerce

very easy to set up and very good translation - very easy to set up and very good translation the support is also very good we highly recomend this app

sar...com

Oct 05, 2017  on Bigcommerce

Wonderful, fast service & great quality - Max is great and very timely in his responses and helped me in any way I needed. The app does exactly what I wanted and I love the way the language dropdown box fits with our aesthetic. Highly recommend!

jun...com

Sep 28, 2017  on Bigcommerce

great services - Thanks Max, you are so great, he help me put the button on the website and answer my question as soon as he can, thought we are in different time zone. recommend!

fla...com

Jul 25, 2017  on Bigcommerce

Really very helpfull - Weglot helped me translate my website into other languages, its very easy to setup nd very useful. Saved me from making 2 different sites, thanks for this amazing app.

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