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Customer reviews: Tag Rocket

Reviews (29)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "Tag Rocket," praising its efficacy in managing tags and improving data insights for BigCommerce stores. The app is commended for its user-friendly setup, extensive functionality, and exceptional customer service from the developers, Tony and Brad. The onboarding process is seamless, and the support team is recognized for going above and beyond to help users optimize their stores.

Key Strengths

  • User-friendly setup and interface
  • Comprehensive support and onboarding by knowledgeable developers
  • Effective conversion tracking and enhanced data insights
  • Support for multiple advertising and analytics platforms (Google Ads, Bing Ads, etc.)
  • Excellent dashboard for monitoring web vitals and site performance
  • Seamless integration with BigCommerce
  • Highly responsive and exceptional customer support

Common Concerns

  • Time zone differences causing minor coordination issues with the support team
  • Potential steep monthly fee for smaller stores

Final Thoughts

"Tag Rocket" is widely regarded as an essential tool for BigCommerce merchants looking to optimize their data management and advertising efforts. Its robust feature set, combined with top-notch support, makes it a worthwhile investment for any online store. While minor concerns exist, particularly related to time zone management and cost for smaller businesses, the app's overall benefits and exceptional service make it highly recommended for improving store analytics and performance.

adm...com

Jan 25, 2022  on Bigcommerce

Great App! - We started using tagrocket just before it came out of its beta and have to say its been amazing. Aside from taking away a lot of pain with google tag manager it's been really useful for monitoring web vitals and helped to identify issues causing CLS. Really a must have app if you are wanting to track your conversions and site performance.

jbi...com

Jan 07, 2022  on Bigcommerce

Conversion Issues Solved! - As we looked for a consultant to fix our conversion code problems in Google and Bing, we discovered the TagRocket app. Its installation process was well documented and the team’s support with setup was outstanding. After setup, conversions more than doubled from the first to the second month with the “jet propulsion” of TagRocket. Also Google and Bing conversion updates are now handled in app, not by our developers. I highly recommend this app!!

joh...com

Dec 22, 2021  on Bigcommerce

The Best! - The perfect complement to any BC store. Excellent functionality and the best support in the industry. I wish every app had this level of service. Tag Rocket let us move into more advertising channels easily.

cor....au

Dec 08, 2021  on Bigcommerce

AMAZING - Brad took the time to walk me through how to install this properly and it has 100% improved the data now available through GA & paid advertising channels. Thanks guys for an amazing app!

mic....au

Dec 07, 2021  on Bigcommerce

A must have app + killer support! - This app eats up all the GA + website data complexity and produces easy to read reports packed with crucial info to keep your store running smoothly and efficiently.I have worked with Tony & Brad for many years - always my 'go to' guys when it comes to Bigcommerce structured data / SEO. Very knowledgeable and always happy to help.

hel....uk

Oct 18, 2021  on Bigcommerce

Brilliant app & amazing support - I didn't fully understand what the TAG Rocket app could do for us at first (I'm not very technical) but I knew that the website needed some help with site speed and google rankings.Impementing that app seemed a little daunting but Tony and Brad were amzing and really walked us through every step. If we got stuck they were very quick to get back to us and resolved problems super fast.Once the implementation was complete they continued their support and helped us to find area's of improvement for the website and supported us in making these changes. Our core web vitals are all now classesed as good when we were failing on all previoulsy and more importantly our customer experience has improved.If you are technically minded this will really help your dev team to work on problems that really matter and if you are not I'm sure Tony and Brad will continue to offer their stellar support.

abe...com

Oct 01, 2021  on Bigcommerce

Incredible App - Tony and Brad have developed 2 incredible apps (this one and their SEO Rich Snippets app) that every store should use. They've written extensive documentation, and the app walks you through how to set up everything about as easily as possible for stuff that can get pretty technical. Not to mention they'll help you if you run into any problems, and will do what they can to meet any special requirements such as in our case. The monthly fee may seem steep for smaller stores, but it's well worth it and you'd almost certainly end up spending more for someone else to keep everything up-to-date. I wish all apps were this high quality!

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