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Customer reviews: Tag Rocket

Reviews (29)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "Tag Rocket," praising its efficacy in managing tags and improving data insights for BigCommerce stores. The app is commended for its user-friendly setup, extensive functionality, and exceptional customer service from the developers, Tony and Brad. The onboarding process is seamless, and the support team is recognized for going above and beyond to help users optimize their stores.

Key Strengths

  • User-friendly setup and interface
  • Comprehensive support and onboarding by knowledgeable developers
  • Effective conversion tracking and enhanced data insights
  • Support for multiple advertising and analytics platforms (Google Ads, Bing Ads, etc.)
  • Excellent dashboard for monitoring web vitals and site performance
  • Seamless integration with BigCommerce
  • Highly responsive and exceptional customer support

Common Concerns

  • Time zone differences causing minor coordination issues with the support team
  • Potential steep monthly fee for smaller stores

Final Thoughts

"Tag Rocket" is widely regarded as an essential tool for BigCommerce merchants looking to optimize their data management and advertising efforts. Its robust feature set, combined with top-notch support, makes it a worthwhile investment for any online store. While minor concerns exist, particularly related to time zone management and cost for smaller businesses, the app's overall benefits and exceptional service make it highly recommended for improving store analytics and performance.

zer...com

Feb 05, 2025  on Bigcommerce

Outstanding - There is a reason this app has so many positive reviews... it just works and the setup is a breeze. The onboarding is personal and provided by one of the actual app developers. He will help make sure it's working and all your questions are answered. The only 'complaint', if you want to call it that, is the difference in time zones between mainland US and AU. Even with this difficulty the scheduling calendar to make your first onboarding appointment couldn't be easier. Developer originally suggested that one of his other apps would help as well. However after seeing what apps I was already running he indicated what I had was good. He didn't try to upsell at all or push me toward something I didn't need. Seemed very trustworthy to me. Thank you!

and...com

Jan 20, 2025  on Bigcommerce

Get it or get left behind! - I urge all BigCommerce users to give this app a look. If you're like us, you may not even realize how much data is required to properly run and optimize Google Ads campaigns (and how poorly BigCommerce does this natively). Tony & Brad have taken something complex and made it simple for all of us, and provide peace of mind that your ad spend is working as hard as you are. You will not find a better solution for tag and data management!

irv...com

May 07, 2024  on Bigcommerce

Great Product/ AMAZING Support - If you want a hassle free tracking solution this is ALL you need. Had many issues with my GA4/ conversion tracking this fixed everything! Highly recommend.

rob...com

Apr 04, 2024  on Bigcommerce

Must have app for Bigcommerce - Tony and Brad have been instrumental in helping us master our tracking pixels. The most powerful feature is Tagrocket's one-click deployment and support for more metrics than the default integrations. The support has been excellent and we're proud to be Tagrocket subscribers. This is one of the best apps on Bigcommerce.

ala...com

Apr 04, 2024  on Bigcommerce

Required App - Poor tracking = less informed decisions. I'd go as far as to say this should be step 1 or 2 of setting up a BigCommerce store. The LookerStudio dashboard has more insights than you'll know what to do with. And if you don't, ask Brad & Tony. They're always helpful and knowledgeable.

adm....fr

Oct 28, 2023  on Bigcommerce

Fantastic app and exceptional support. - This is the must-have application for implementing all website tracking in a simple and effective manner.The email support is extraordinary: quick and efficient assistance via email, careful tracking of requests, and a friendly team.Simply perfect.

btd...com

Oct 27, 2023  on Bigcommerce

Exceptional Support - After BigCommerce support incorrectly assumed that Tag Rocket was conflicting with some unrelated site functionality, I held a Zoom call with Brad from Tag Rocket. He quickly showed me, in depth, why Tag Rocket could not be causing the problem. He then spent the next 30-plus minutes helping me diagnose an issue that had nothing to do with his product. After the call he provided me with annotated screen shots to forward on to BigCommerce support. Thanks to Brad's help, BigCommerce re-opened the support ticket and eventually identified the actual problem. Highly recommended!

ric....au

Oct 20, 2023  on Bigcommerce

Fantastic app and well supported - Highly recommend for GA4, alongside a wealth of information on core web vitals, plus great support.

dyl....au

Sep 21, 2023  on Bigcommerce

Must have for Google Ads - We use Tag rocket for all of our site for Google ads and it does a fantastic job providing conversion tracking and enhanced conversions.

sal...com

Jun 19, 2023  on Bigcommerce

Must Have App for BigCommerce Merchants - Transitioning to Google Analytics 4 is a nightmare but this app makes it easy and provides a large amount of other useful analytics data for our website.

sha...com

May 10, 2023  on Bigcommerce

Tag Rocket App Tag Management for BigCommerce - I recently started using the Tag Rocket app for my BigCommerce store, and I must say, I'm thoroughly impressed with the results.One thing I appreciate about Tag Rocket is its user-friendly interface. The app is easy to install and use, and it integrates seamlessly with my BigCommerce store.However, what really sets Tag Rocket apart is the level of customer service they provide. I've had a few questions about the app's features, and their support team has been incredibly helpful and responsive. They've always been quick to respond to my inquiries and have gone above and beyond to ensure that I'm getting the most out of the app.In conclusion, I highly recommend Tag Rocket for anyone running a BigCommerce store. Not only does it make tag management a breeze, but the level of customer service they provide is exceptional. If you want to improve your store's SEO and streamline your tag management process, give Tag Rocket a try today!

mic...com

May 10, 2023  on Bigcommerce

Great Support - I have been incredibly impressed with the level of customer support and detailed product offering. These guys clearly know what they are doing and it is great.

Mar 02, 2023  on Bigcommerce

Must Use Analytics Dashboard - The team is diligent and quite friendly. The setup is simple and helps to look at all the key metrics in one simple dashboard. Their after support is excellent, especially for teams who cannot rely heavily on their devs. If you host your platform in bigcommerce and keen in data driven decisions, this is a must have tool.

inf...com

Jan 27, 2023  on Bigcommerce

Tag Rocket or no Tag Rocket - It is simple and clear, if you aren't using Tag Rocket you aren't properly tracking what you are doing and where. I have been doing this since before Google and I have tried every new tool that has come and gone. Rarely do you find something that is both completely effective and simple in its execution. There is Tag Rocket and then everything else.

tho...com

Dec 26, 2022  on Bigcommerce

One of the few must have apps - The standard analytic setup within Bigcommerce can get pretty confusing and there still isn't full support for GA4. This app takes all that confusion away and adds a whole arsenal of tools that are super helpful. The support is also top notch, never have to wait for a response and every email gets answered, no matter how trivial. The Core Web Vital report is next level, it helped uncover things I never would have noticed with the standard free tools out there. Run, don't walk and install this app!

mha...com

Dec 13, 2022  on Bigcommerce

A Must-Get App for Ads and Analytics - This app is outstanding… it will help you out with tag optimization, analytics as well as with google ads, bing ads and FB ads. The customer support/service is world class. I highly recommend this app… it’s a must-get and easy to use.

cha...com

Oct 21, 2022  on Bigcommerce

All of the postive reviews are real - Any store looking to optimize their tags should get Tag Rocket. It has helped us immensely! The support is quick and, frankly, above and beyond what you should expect for $22 per month. They exceed all expectations. Yes, I wrote this glowing review of my own free will — it's rare to get this value for your money.

jim...com

Aug 11, 2022  on Bigcommerce

Awesome A++ - Brad is great to work with and helped us get up to date with the app. This does everything and then some and is perfect for our needs. Thank you!

inf...com

Jul 17, 2022  on Bigcommerce

Absolutely the BEST - This app - along with very impressive support - helped us clean up all of our pixels/tags and get things working smoothly with all the different platforms (Google Ads, Analytics, Tag Manager, etc). Brad is a real pro and took the time to hold our hand and walk us through step-by-step until we reached the promise land. Overall first class experience - HIGHLY RECOMMEND!

sal...com

Jun 09, 2022  on Bigcommerce

No One Does It Better - Brad and Tony (the creators of this app) are so fantastic!! A great little app that has made my Google Search Console issues disappear. Better data means better Google results and better sales! Upon download and install, Brad spent over an hour on a Zoom Call with me explaining everything and making sure everything is set up correctly. There were issues with my company that sends my feed to Google / Bing.. the creators didn't let that get in their way. They figured out a solution for fixing the problem.. Cripes $22/month.. it's the best deal around. You need this app !!

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