7.4
Swym Back in Stock Alerts logo

Swym Back in Stock Alerts

Develop by Verified
30 Days Free Trial

"Recover sales with restock alerts and gain valuable customer insights."

About Swym Back in Stock Alerts

Introduction Video

Description

Automatically notify customers via Email and SMS and when products come back in stock

Gather first-party data from your most interested customers

Customers can easily share their email ID or phone number, so they can be informed when their favorite out-of-stock products are restocked.

Bring customers back and recover lost sales with back-in-stock, coming soon, and preorder alerts

With a conversion rate of 20% and click-through rates in the range of 30-35%, Swym's restock alerts are a great way to win back lost sales from out-of-stock products.

Get inventory and customer insights to make informed decisions

The app's analytics give you a clear picture of not just the revenue and performance metrics of the app, but also detailed insights into your most in-demand product variants and most valuable customers

Work with your tech stack to create personalized customer journeys

The app has out-of-the-box integrations with the most popular marketing and CRM tools such as Klaviyo, HubSpot, MailChimp, and Postscript, allowing you to use back-in-stock intelligence to inform your marketing campaigns.

Top Helpful Reviews

cla...com

May 30, 2023  on Bigcommerce

Awful Support and App doesn't work - Since day one the app did not work for me. I've been paying $50 (which is kind of a rip-off for what you get) and have not been able to use the app, and support does not help and doesn't reach out. Take your money and time elsewhere.

lin....au

Aug 24, 2021  on Bigcommerce

Well thought out app and excellent support - The app works well thought out and works immediately out of the box. I needed some assistance with customising my website and the support team was extremely helpful.

sup....au

Aug 24, 2021  on Bigcommerce

Works well - Great app and works well. We've had lots of customers sign up for the alerts so it certainly seems to be making a difference to our sales. Their tech support team was very helpful when we had a couple of small issues, which they resolved very quickly.

jas...com

Aug 04, 2021  on Bigcommerce

Great Upgrade - We've used two other apps from the app store over the last 7 years, but needed to find a new solution since the previous was no longer reliable. Swym has been very responsive with the custom requests that we had. We really like the advanced features that they offer, that no one else does like the ability to specify the minimum amount of inventory to have on hand to trigger alerts and wave sending emails. Overall it's been a great experience so far.

gar....au

Jun 16, 2021  on Bigcommerce

Challenge to Get Live - But once working seamless - As we are a fully headless setup Swym were one of the few options we were able to integrate with.It did take a while to get up and running, with much back and forth however, now its implemented it is all seemingly working well - just a few issues and support is responsive which is great to see

inf...com

Apr 15, 2021  on Bigcommerce

Works as described and good support - We have recently installed this add-on and have been very happy with the way it has worked. We did have a small issue when we changed the owner email address, but the support team were very helpful and responsive in resolving this.We also didn't fully realise that if a product was not tracked for inventory (i.e. fully open and available for sale with no stock qty tracked) it wasn't counted as "In Stock" for the purposes of this add-on, but we decided that setting a high stock figure for any such products was acceptable in order to allow the triggers to work as intended.Overall very happy with it and will be installing on a second site shortly.

cha...com

Apr 09, 2021  on Bigcommerce

Great Product - Finally there is a company that makes a product we have long needed for our store. The best part is that I could not figure out how to correctly set it up, and they responded quickly to fix the issue. Could not ask for a better experience!

jus...org

Jan 08, 2021  on Bigcommerce

Fulfills a long time feature request - We long been intending to implement a feature to let our customers known when a product comes back in stock. The back in stock app by Swym has solved that business need for us. Support has been extremely helpful in getting the app going to our specifications.

sup...com

Aug 15, 2020  on Bigcommerce

Highly Recommended!! - This app is a life saver! We had been struggling with countless phone calls and customer inquiries about out of stock products on a daily basis. We knew there must be a better way that customers could be notified when something came back in stock. Came across another company that uses this app on their site and we loved the feature! We installed the app and setup was easy, support is great and friendly, even on a weekend! We needed a certain function of the app customized, the support team handled it without any trouble. The conversion of customers following through to place their order has been impressive. We also use this app daily on our website in our brick in mortar store with our in store customers to have it send them the automatic email instead of them checking back with us constantly throughout the week. If customers are driving you crazy asking when something is coming back in stock, don't hesitate, get this app!

cty...com

Jun 06, 2020  on Bigcommerce

Beautiful and Easy! - This app is fast to set up and very easy to use. It provides great insights and really helps to boost sales when products come back in stock! The customer service is EXCELLENT! We needed a little help with some customization and this happened at no additional cost and very quickly.

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