Stamped Loyalty & Referrals logo

Stamped Loyalty & Referrals

Develop by stamped.io
Free plan available

Boost customer loyalty with AI-powered rewards and referral solutions.

Multilingual support
Smart notifications
Ai-powered rewards
Customized loyalty experience
Multiple loyalty programs

About Stamped Loyalty & Referrals

Launched Mar 11, 2020

Categories

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Introduction Video

Description

Loyalty Program with rewards, referrals, points & VIP tiers

What is Stamped Loyalty & Referrals?

Stamped Loyalty & Referrals can be a stand-alone or integrated solution with our Reviews and Ratings product to provide a Full Suite of customer solutions. With the Stamped Loyalty and Referrals Program, deliver immediate value to your customers through a customized loyalty experience. Increase your average order value and maximize customer lifetime value through our AI-powered Points & Rewards, VIP Tiers, and Referral solutions.

Benefits:

3-in-1 Rewards Programs

Key Features

Fully customizable

Customize colors, fonts, logos, and more! Stamped enables you to take complete control, ensuring your Loyalty & Rewards program is always on-brand.

Simple onboarding and setup

Simplified training and adoption for your team so you can start delivering value from Day 1.

Multiple loyalty programs

Maximize your customer lifetime value through our AI-powered Points & Rewards, VIP Tiers, and Referral solutions. Stamped enables you to run any combination of our three Loyalty Program Solutions to better meet your business needs.

Smart notifications

With Stamped, your customers receive reminders for expiring points and rewards, incentivizing additional sales.

Smart reminders

With Stamped, your customers receive reminders for expiring points and rewards, incentivizing additional sales.

Multilingual support

Available in English, French, German, and 15+ languages.

Integrations

Stamped Reviews & Ratings, Zapier, Klaviyo, Active Campaign, Omnisend, Pagefly, ZendesK, Kustomer, Gorgias, HelpScout, Re:amaze, Boost Commerce, Searchanise, Sparq and more.

Join the 45,000+ merchants that trust Stamped to accelerate their eCommerce businesses. Get started today!

Pros

  • AI-powered solution for boosting customer loyalty, increasing average order value, and maximizing customer lifetime value.
  • Offers a 3-in-1 rewards program which includes Points & Rewards, VIP Tiers, and Referral solutions.
  • Fully customizable options allow for seamless branding with colors, fonts, and logos.
  • Simple onboarding and setup process ensures that businesses can start benefiting from day one.
  • Supports multiple loyalty programs that can be tailored to meet specific business needs.
  • Smart notifications and reminders help in driving additional sales by informing customers about expiring points and rewards.
  • Multilingual support makes it accessible to a wide range of global audiences.
  • Integration with popular platforms like Zapier, Klaviyo, Zendesk, and more, facilitating seamless workflow.
  • Trusted by over 45,000 merchants, indicating reliability and effectiveness in the eCommerce business sphere.

Cons

  • No specific feedback on user interface or ease of use, which might vary from user to user.
  • Potential dependency on other Stamped products for full functionality if not used as a stand-alone solution.
  • Limited information on pricing could make budgeting for small businesses challenging.
  • The extensive customization options might require additional time and resources for initial setup.

Top Helpful Reviews

ken...com

May 11, 2023  on Bigcommerce

Stay away! - This app has been a time sink getting it to work! The Reviews app is great, but Loyalty and Rewards will drive you to drink. I stuck with it because it's integrated with Reviews and with BigCommerce (Rewards points are redeemable as store credits) and because I didn't want to learn a whole new system after spending all that time on this, and because I kept thinking I was seeing the light at the end of the tunnel. Support is nice enough by email, though. It takes a day for each communication since they are in the far east. Ever since the beginning, customers have been getting points awarded on shipping and tax even though we have it set not to do that, and we're told that that is fixed in the next release. Referral links seem to be working for some but not for most. UPDATE: April 2024. There's always one problem or another. Something will just stop working, even the whole app. UPDATE: July 2024. It's the same thing over and over. Every so often, existing customers stop getting awarded points and new customers stop getting added. Then it takes a week to get them to fix it. 9/25/24: Yet another issue. We can't log in with the correct information and don't receive the lost password email. Then customer service tweaks something to let us in, and then it happens again the next day! This applies to the whole suite, Reviews and Loyalty.

abe...com

Dec 19, 2022  on Bigcommerce

Good potential, but can't recommend - We've been using both Stamped.io's reviews and loyalty apps for over a year on our stores. I had high hopes after reading all the positive reviews and testing it out myself, but it has been nothing but issues. As I write this, none of our customers have been getting reward points for their purchases in over 3 weeks. Stamped.io is blaming BigCommerce, but either way, that's unacceptable. Their support is mediocre at best, and their widgets load very slowly, including their admin control panel. Supposedly they've been working on all these issues, but we need something stable and reliable. Stamped.io is neither of those. So despite how good everything can look and function when it works, that is a rare occurrence. Hopefully they get back to what they used to be, but we're looking into another solution.

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