SENDLE APP USE - My site will be going live on Big Commerce soon & I will update this review then - however, This app is through Joovii FOR Sendle.If you need assistance Joovii has a link to contact them right there on their launch instruction screen.I am not sure why all the negative review other than the fact that the set up process is not very intuitive if you are not familiar with such things.I tried to contact many 3rd party shippers but in the end SENDLE gives the best shipping rates esp internationally. I didn't want to change. This gave me a way to do it.I ship primarily USPS and just needed a way to have everything auto populate for label printing purposes as well as give live ship rates at the cart. I installed this app and it was perfect at the onset.I tested the rates and they are spot on save for perhaps a few cents on some things which can be dealt with my adding percentage or handling fees (if you don't want to mess with the product dims and weights.).Im happy thus far and Joovii was incredibly responsive! They will be coming out with a much more extensive app for Sendle in the future I CANT WAIT - SO STAY TUNED

The API quote price is always less. - The API quoted price is nearly always less than the real price creating a shipment through the Sendle website. You can enter the exact same information through both and the API is lower. It means the customer is quoted a lower price on checkout, then we pay a higher price to ship it. You can add a mark-up to the Sendle API, EG I've added 20%, which gets it closer to the real price, but not always.We use to to quote Shipping on checkout, then manually create the label with Sendle, which functionally works.

Terrible - have been using this for a while but every time I mark as item sent it sends 2x orders to the Sendle site, meaning I have to go over and remove one. I have had it with Sendle apart from this they have a tendency to forget to collect items.

Integration doesn't work - The integration worked the first day, but hasn't worked since. I'm wasting valuable time manually entering orders. I'll probably go back to using Shippo.

not working - i have integrated this app with my store however i've noticed that my orders aren't being sent to sendle, i have reached out to your support and i haven't received any response.