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Customer reviews: Sale Scheduler

Reviews (20)

Overall rating
4.8

What Merchants Think

The general consensus from merchants about "Sale Scheduler" is overwhelmingly positive. Users appreciate the app's straightforward setup and significant time-saving capabilities, particularly for large inventory and frequent sales events such as Black Friday. The exceptional customer support provided by the app's team stands out, with many reviews praising their responsiveness and problem-solving abilities. Overall, merchants find the app to be an essential tool for efficiently managing sales campaigns.

Key Strengths

  • Easy setup and intuitive interface for scheduling sales.
  • Highly responsive and supportive customer service.
  • Ability to handle large inventories and complex sales smoothly.
  • Automatic reversion of sale prices and reorganization of products post-sale.
  • Customizable and flexible for various sales strategies.
  • Excellent value for money with a favorable cost-benefit ratio.

Common Concerns

  • A few reported bugs and initial setup challenges.
  • Limitations in adjusting ongoing sales without restarting.
  • Lower tier plans may restrict the number of concurrent sales events.
  • Lack of a "pause" feature for temporarily stopping the service when it's not needed.

Final Thoughts

"Sale Scheduler" is highly regarded by its users for revolutionizing the way sales are managed on e-commerce platforms like BigCommerce. Its robust feature set and outstanding customer service make it a valuable asset for any merchant looking to streamline their promotional activities. While there are minor concerns, they do not seem to overshadow the overall benefits that the app provides to its users. Hence, "Sale Scheduler" is commonly seen as a must-have tool for businesses looking to optimize their sales processes.

mag...com

Nov 25, 2024  on Bigcommerce

Great Support and Tool - We use Sale Scheduler for large, daily, monthly, and BFCM sales. It has been so simple to set up the sales whether they be on a category level or side-wide. Support is quick to respond when I need something and I have great confidence in the functionality of this app! Our customers are always on schedule, so it's wonderful to have a tool that will get our sales, both large and small, set up quickly, accurately, and on time.

inf....au

Nov 24, 2024  on Bigcommerce

Fantastic App - We were using discount manager but did not like that it went free and put ads on our website. It was also clunky and you could not add or remove items without stopping the sale. Sale scheduler has been fantastic, every sale we put on for Black Friday went off without a hitch. IT was quick to populate over. I thought it would take some time as we did a site wide sale but it was done in a minute. The support I had last minute as I was checking everything was incredible, they were fast to get back to me and made sure all would work as it should. We were initially only going to use for Black Friday sales however we will be staying on, it has made our life so much easier. Bigcomerce often right articles on different apps for the store and some of them are garbage. BC should really be promoting you guys, not only for an awesome app but it was the service for me that won me over. A big thank you again.

rav...com

Oct 25, 2024  on Bigcommerce

Best support and value! - While looking for a better solution to sales in BigCommerce that would eliminate late night and early morning price changes and merchandising efforts, I found the Sale Scheduler app met nearly all of my needs list. Their team is eager to help with support, they listen to what your needs are and will work with you to find a solution - or build one! A very technical group of people with a wonderful sense of ownership and an even better appreciation for their customers. Comparably, this app is a much better value to cost ratio than the others I evaluated as well. Hands down a good solid product with a great team behind it. Thanks!

sal...com

Oct 12, 2023  on Bigcommerce

Pain Point, Eliminated! Customer Service Top Notch! - Finally, an app that actually fixes an existing problem big commerce should have came with right out of the box. Needed a way to show sale price for thousands of SKU's without having to change them individually. This app makes it super easy to manage and schedule sales as well without having to touch the promotions tab in BC. Can't even begin to describe the level of customer service I received when some items weren't working (user error for the most part). This company will personally call you to fix your issues. Big Commerce, give these guys some more exposure. This app is where it's at.

unc...com

Aug 16, 2023  on Bigcommerce

Buggy - I trialled this a long time ago and found it very buggy. I thought I'd try again, but found it had issues with my first attempt with a sale yet again. The only way tech support were willing to help fix it were if I let them screenshare. I wasn't comfortable with this, so they told me to uninstall the app as there was nothing more they could do. That was pretty aggressive. It would be the perfect app... if it worked for me. But twice I've tried and twice it didn't work well.

ric...com

Jul 13, 2023  on Bigcommerce

Great App Great Support - Absolutely a must have App for large inventory stores. The prospect of manually changing sales prices via BC was daunting. Backend is intuitive and best of all their support team is extremely responsive. If you need to create site wide sales on a large amount of products and have a scheduler to start and stop the sale automatically this is the answer.

lil...com

Jun 04, 2023  on Bigcommerce

Missing some important features - I was looking for a way to put my on-sale items automatically into a SALE category on my menu. I tried Sale Scheduler and my first attempts went fine until I wanted to update my sale event (add new items, change schedule, etc...). There is no way to correct a current sale event, you have to delete it and restart from scratch. Also be aware that the lowest plan at $24.99 allows only for 2 sales event. Uninstalling the app now.

sup...com

Apr 18, 2023  on Bigcommerce

Best Sale APP on Big Commerce - After weeks of searching and testing to try to find a good sale app which would fit our needs the best, we finally decided to go with Sale Scheduler. One thing got our attention before we started using it is that their support team respond quickly. It's about 4 months since we started using it, it is absolutely time saver. We were able to get the job done efficiently. Our store has more than 20K SKUs and still growing. As we were adding more of the sale events, we had hard time tracking the sale events got created. I contacted the support line again and explained the situation. About a week later, they came out with the search function as we requested which working perfectly. We appreciate the Sale Scheduler listening to our needs and willing to make improvements. Highly recommended!

mar...com

Dec 16, 2022  on Bigcommerce

Great service and support - So far every support call/ email I've had (Larry and Wesley) has been superb. Fast, clear, and courteous support. Couldn't recommend more.

rus...com

Oct 25, 2022  on Bigcommerce

Saves hours every week by easily scheduling sales in advance - We literally save multiple hours each week using Sale Scheduler to create and schedule our daily and weekly sales in advance. It's very easy to find and add products to a sale, apply a standard discount or custom sale price, then select a special sale category (optional) to which to temporarily add the products. Now, nobody needs to get up in the middle of the night to start or stop a sale. The sale starts and stops at a preset date and time. When the sale ends, prices automatically revert back to the previous prices and products are removed from the sale category. Saving sales makes it easy for us to reuse and edit prior sales to save even more time. While the app has other features we don't utilize, it's still very simple and quick to use. The few times we have called customer support they have been very responsive and have even added several new features to the app at our request. For reference, we have several thousand active products and typically have 5 to 10 sales containing 1 to 100 products each all running at a given time.

Apr 18, 2022  on Bigcommerce

Excellent App for Scheduling Multiple Sales at a time - We have used Sale Scheduler since our launch on Big Commerce and have found them to be an excellent partner. Response to questions, and to additions we needed to do complex sales. The ability to set a timeframe to start/stop and show the correct slashed sales price has been an awesome addition to our Big Commerce site. We would strongly suggest this if you run multiple or timed sales.

eco...com

Feb 20, 2020  on Bigcommerce

Excellent Customer Service - This app is so user friendly and is exactly what we were looking for. The other sales app I tried wouldn't even let you search for the product you wanted to put on sale by sku, I had to type the title in each time which was very inconvenient. With Sale Scheduler, you can search by title OR sku. This app is very easy to understand and if you have any trouble the customer service support team is very helpful. We are looking forward to setting up a few sales here in the near future! Thanks for everything, Sale Scheduler, you have made our lives much easier!

sal...com

Feb 18, 2020  on Bigcommerce

Sale App - This software is BY FAR the best out there for running and managing complicated sales. You can even remove a specific brands products from an active sale on the fly. It's a godsend if your running an online business with a large catalog, frequent sales or dealing with manufactures who often add/change the allowed sales prices on products. The cost is very minimal for the amount of time your going to save, no need to think about it. Just install and start selling. This app has saved me and my staff hundreds of hours in managing our sales.

xhe...com

Dec 24, 2019  on Bigcommerce

Works Great, But No Pause Option - I used this during black friday. I plan to use this throughout the year. I like that you can also change the plan according to your needs for the month. You can even have it automatically revert back to your old sale price and take it out of the sale category. This has saved my holiday. I used to spend several hours doing this manually. Support is also very fast and friendly with answering my questions.Wish there was a pause button where it doesn't charge us if we don't use it. Because we don't have a sale every month.

kyl...com

Dec 01, 2019  on Bigcommerce

Awesome! - Wow! What a great app! It was so easy to set up and worked great! We used it for our Black Friday Sale it went so smooth!!!!I LOVE this app! So easy to use! Highly recommend it!

Premiere

Nov 05, 2019  on Bigcommerce

Sale Scheduler is a Lifesaver - For years, we had been taking time away from our families on Thanksgiving to "turn on" all the aspects of our Black Friday sales. We found Sale Scheduler in the app store and tried it out to see if it might help the situation. It ended up completely solving our problem, and now we're able to set up our entire Black Friday sale in advance and set it to turn on at the designated time. Many thanks to the team who developed this wonderful app!

dea...com

Dec 10, 2018  on Bigcommerce

Awesome APP - Even better support - Having moved from another platform a sales scheduler app was a must have for my Big Commerce store and Sales Scheduler was the closest to what we previously had on our old platform. It operates a little different than what we were used to (not a bad thing) so we reached out for some support, Larry is very responsive and solved all our problems, which were us not the app. If you run sales on a large number of products at a time and need to automate the process this is the app you need.

sal...com

Nov 21, 2018  on Bigcommerce

LOVE this! - We love being able to schedule the start and stop time of our sales in advance. Set and forget! LOVE that! Larry is amazingly responsive too!

sal...com

Oct 25, 2018  on Bigcommerce

Great App, awesome support - We have been waiting of an option that could change sale prices automatically. Amazingly there are few that can. This app does it flawlessly. The fact it can also move items from one category and back automatically is the best. The support has been fantastic. Larry and his team have helped with setting it up and any request have. Can't say enough about how much they worked with us. Highly Recommend.

phi...com

Oct 07, 2018  on Bigcommerce

Works! - What can I say! Works exactly as described. Haven't found any cons to this app yet! I've been using it weekly to run sales on what I feel are slow moving products I'm looking to also use this to run regular sales on product to help get customers to visit our site to find out whats on sale. Scheduling sales is a great feature since you can create multiple sales for future dates. Great time saver!Developers has been very responsive to ideas and answer emails very quickly.

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