Excellent support and powerful app - Very happy with the support we received, especially from Lana S - who was always very quick to respond despite the time difference, and the quality customizations provided by Andrew. I appreciate they always had a sense of urgency and even responded on a weekend. The team even kept us posted after a few days so I was confident that I didn't have to chase them up, which was refreshing! It took some time for us to customize our integration with Xero (as we have some specific requirements) and trying quite a few settings to get it right, but it's pretty much flawless now. It may not be the prettiest but offers an advanced level of configuration within the app which achieves almost everything we need and saves so much time on bookkeeping. Highly recommended for the time savings, reliable automations and excellent support!

Great Product and Support! - Synder is a great product to have! I worked with Andrey on a specific challenge that we were facing, and Andrey and the team went above and beyond to resolve it! I love that everything is automated and runs without me having to do anything at all allowing me to spend more time on continuing to build our business.Synder works exactly as we need it to and I highly recommend it!

Well Worth the Cost - I recently implemented Synder with George's help and I could not be any happier. This is an area where my money is well spent. The entry of these transactions is cumbersome for a human, but straight-forward for a system like Synder. Instead of paying a human (who can make errors) to do this rote data entry, I decided to purchase this software to automate. It has saved me so much time and probably alot of frustration. Now I can focus on reconciling my sales and expenses and not have to worry about hte data entry of sales from BC and Amazon.

Not all transactions come over (review now updated, issue resolved) - Update: The development team has corrected this issue. We are now able to bring all transactions over. Thank you to the development and support team for fixing this issue to our satisfaction.

I think this may be a good system, but not all transactions come over when sales are made. The transfer takes place once orders are status "complete". We are cash basis, so we need to report ALL transactions at the time of sale. Now we are in a situation that some transactions came over, but not all...I will have to go point by point and figure out this complete mess. The online documentation says you can tweak your connection to big commerce to pull in all transactions, but leaves out the order status must be "complete". We are taking pre-orders on select products and have many transactions in limbo. I am writing this review, not to upset anyone at this company, but to explain the situation to others who may face the same issue.AMENDED: The company says this is a limitation of Big Commerce, and their developers are working on it.

Huge Time Saver - Once set up this app works great and is a huge accounting time saver. Their docs are great and chat support was very helpful.

Excellent Support - Great help and support. I highly recommend this company and George

I Love this app - I am new to Synder, but so far I have nothing but great things to say about the app. It makes my syncing and matching of transactions a lot smoother and saves me a great deal of time. In fact, they are providing immediate customer service to implement a new payment provider into their platform just for us.