What Merchants Think

Overall, merchants using "QuickBooks Sync by Webgility" appreciate the application for its capability to synchronize online sales data with QuickBooks, saving time and minimizing manual data entry. Many users commend the app for its customer service and successful integration once set up. However, some users have encountered significant challenges with the software's functionality, particularly issues involving syncing errors and costly upgrade options to resolve these problems.

Key Strengths

• Effective synchronization between QuickBooks and online platforms like Bigcommerce.
• Excellent customer service, with helpful and responsive support.
• Significant time-saving capabilities for managing sales and inventory data.
• Cost-effective solution compared to other similar software.

Common Concerns

• Initial setup and onboarding can be challenging and time-consuming.
• Some users report syncing issues, including duplicate entries and incorrect transaction categorization.
• Reliance on costly plan upgrades for problem resolution.
• Occasional manual intervention needed for successful data processing.

Final Thoughts

"QuickBooks Sync by Webgility" is a valuable tool for small business owners seeking to streamline sales and inventory management between their online platforms and QuickBooks. While it generally receives positive feedback for functionality and customer support, some users experience difficulties with syncing accuracy and setup challenges. Overall, it remains a favored choice for those prioritizing cost-effectiveness and dedicated customer assistance.