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Customer reviews: QuickBooks Desktop Sync by Webgility

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Reviews (93)

Overall rating
5

What Merchants Think

Merchants generally have a very positive view of "QuickBooks Desktop Sync by Webgility." Users appreciate the app's seamless integration and functionality for syncing QuickBooks with platforms like BigCommerce, Amazon, and eBay. Over and over, the customer support team is highlighted for their responsiveness and expertise, often going above and beyond to solve issues and improve user experiences. Many merchants highlight the substantial time savings and improved accuracy in order processing and accounting.

Key Strengths

  • Seamless integration with QuickBooks, BigCommerce, and other e-commerce platforms.
  • Efficient automation of order entry, inventory syncing, and accounting tasks.
  • Outstanding technical support, often resolving issues promptly and effectively.
  • Customization options to cater to various business needs.
  • Saves significant time and reduces errors in business processes.

Common Concerns

  • Initial setup can require patience and technical support.
  • Occasional technical issues with syncing orders.
  • Frequent updates may require additional attention to maintain smooth operation.

Final Thoughts

Overall, "QuickBooks Desktop Sync by Webgility" is well-received by merchants who appreciate its robust features and excellent customer service. While there may be some technical challenges during setup or updates, the support team is consistently praised for resolving issues efficiently. The app is considered a valuable asset for businesses looking to integrate their e-commerce activities with QuickBooks, ultimately enhancing business operations through automation and improved data accuracy.

ker....ca

Jul 17, 2019  on Bigcommerce

Migrating webgility and set up - Thank you as always for your prompt support. We were able to very quickly migrate and connect webgility to our new computer and you were most helpful. It is a pleasure to work with the technicians at webgility. We appreciate it.

inf...com

Jul 15, 2019  on Bigcommerce

Webgility - We have used Webgility for many years for our website and bookkeeping integration of both prices and inventory. They offer great support and it is great software!

God...com

Jun 25, 2019  on Bigcommerce

Tech Support - Vinayak is always ready to help. He is knowledgeable person willing to take the time and get fix anything need to make you happy.

ben...com

Jun 12, 2019  on Bigcommerce

re install webgility - The guys from Webgility are alway knowledgeable and helpful. They try very hard to make sure things are resolved.

apl...com

May 21, 2019  on Bigcommerce

Customization - Vinayak MasurkarHe is the BEST!! It doesn't matter when I call or for what he gets it done and is kind and hard working with all my issues. He makes sure I am happy and things are working. If I ever come to India, I am going to visit him. :) Thank you. Amy

ang...com

May 17, 2019  on Bigcommerce

Super Helpful! - We love using Webgility! It has saved us hundreds of hours and keeps us from creating mistakes in our orders. The support team is extra helpful and has even customized the software for us to handle our different customer groups. I highly recommend using this integration.

bcr...com

May 14, 2019  on Bigcommerce

Correcting Sales Tax - These guys are great as always. Very Knowlegeable, very helpful!

lco...com

May 06, 2019  on Bigcommerce

Support - Great app, great service - always a 10 out of 10! Works well with Quickbooks for all of our channels.

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