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Customer reviews: QuickBooks Desktop Sync by Webgility

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Reviews (93)

Overall rating
5

What Merchants Think

Merchants generally have a very positive view of "QuickBooks Desktop Sync by Webgility." Users appreciate the app's seamless integration and functionality for syncing QuickBooks with platforms like BigCommerce, Amazon, and eBay. Over and over, the customer support team is highlighted for their responsiveness and expertise, often going above and beyond to solve issues and improve user experiences. Many merchants highlight the substantial time savings and improved accuracy in order processing and accounting.

Key Strengths

  • Seamless integration with QuickBooks, BigCommerce, and other e-commerce platforms.
  • Efficient automation of order entry, inventory syncing, and accounting tasks.
  • Outstanding technical support, often resolving issues promptly and effectively.
  • Customization options to cater to various business needs.
  • Saves significant time and reduces errors in business processes.

Common Concerns

  • Initial setup can require patience and technical support.
  • Occasional technical issues with syncing orders.
  • Frequent updates may require additional attention to maintain smooth operation.

Final Thoughts

Overall, "QuickBooks Desktop Sync by Webgility" is well-received by merchants who appreciate its robust features and excellent customer service. While there may be some technical challenges during setup or updates, the support team is consistently praised for resolving issues efficiently. The app is considered a valuable asset for businesses looking to integrate their e-commerce activities with QuickBooks, ultimately enhancing business operations through automation and improved data accuracy.

dee...com

Dec 11, 2019  on Bigcommerce

Nikhlesh was fabulous - Webgility is my third or forth attempt at integrations between my website and accounting, shipping etc. I am staying with this one because it works, and the support is fantastic. They go above and beyond in helping complicated things seem simple. Take my advise and go with this one.

srn...com

Dec 10, 2019  on Bigcommerce

Himanshu's support - I appears the issue is resolved.. Himanshu was patient and helpful through the process. I appreciate the help and Support.

pet...com

Nov 25, 2019  on Bigcommerce

Shekhar, Webgility - My experience today with Shekhar was tremendous. I've received the added information not only to resolve my current issue, but an prepared for the future. Webgility continues to be the best product fro bringing my web data directly & seamlessly into Quickbooks.Many thanks, Peter

inf...com

Nov 18, 2019  on Bigcommerce

Shekhar - Great help as usual, Webgility overall saves us a ton of time. Glad I found them.

ser...com

Nov 13, 2019  on Bigcommerce

Shekhar - Shekhar was very helpful and showed me how to use things in webgility I was unsure about. Webgility is a great product for store management.

jul...com

Nov 05, 2019  on Bigcommerce

Himanshu - HimanshuVery helpful technical support. Excited to use our newly upgraded Webgility. Himanshu was very knowledgeable and patient with us. Thank you.

bru...com

Nov 05, 2019  on Bigcommerce

Correcting log in creditials - Ashish Giri did a great job, correcting several errors and upgraded my software.

bem...com

Oct 25, 2019  on Bigcommerce

GREAT SUPPORT - Always have a great experience!

mik...com

Oct 22, 2019  on Bigcommerce

Webgility Support - Webgility has the greatest support of any vendor that we have ever worked with. There is never a delay getting someone on the phone and I have never had an issue they weren't able to fix (even though I created most of the problems). All of the support reps are great but Shekhar today solved my problem almost instantly.

inf...com

Oct 18, 2019  on Bigcommerce

Always great to work with - These guys are the easiest group to work with. They will fix your issues any time they come up with a professional way. Not to mention they are always fast at it.

dev...com

Oct 16, 2019  on Bigcommerce

Import orders - Mudasir Z Mir is great. Helped me to change setup for import. It worked. Thanks.

ord...com

Oct 15, 2019  on Bigcommerce

Ongoing issue resolved! - Tech support took our issue all the way up the development team. Although it took over a month, they were very diligent about keeping us updated on the progress and offering assistance every step of the way. It seems the issue is finally 100% resolved and working better than ever!

Kat...com

Oct 10, 2019  on Bigcommerce

Syncing QB with Webgility Solved - Mudasir Z Mir was a great help in helping me solve my synchronization between QB and Webgility! Calling in was a breeze and trouble shooting was even easier. Best customer service I have received in a while. Thanks Mudasir!

jca...com

Oct 08, 2019  on Bigcommerce

Technical Support- Vinayak Masurkar - I have a great experience working with Vinayak who gently and professional help first understanding the system On the other hand, when I asked more deeper questions he was working toward getting result. I fully appreciate working with people of his professional integrity thank

sal...com

Oct 08, 2019  on Bigcommerce

OffWorld Designs, Inc - Webgility and the support staff is very helpful with all aspects of our needs. They do a wonderful job with any support needs we have.

inf...com

Sep 13, 2019  on Bigcommerce

Wonderful and prompt service - I was absolutely amazed with Vinayak's assistance and professionalism. Thank you dearly.

bru...com

Sep 10, 2019  on Bigcommerce

Webgility Support - Mudasir was my technician today. As always they get me back up and running. Unify/Webgility helps keep track of all my Ordeers in one place. I also have a salesman/account manager that checks in on me about once every one or two quarters. Cameron keeps me up to date on changes and anything new coming up, he is very proactive.

cam...com

Sep 10, 2019  on Bigcommerce

Webgility - Great Customer Service. Mr. Himanshu fixed all my problems. Works great with Quickbooks.

jef...com

Aug 08, 2019  on Bigcommerce

Excellent Customer Service - Himanshu was able to get our error message fixed right away! Fantastic support for a great product!

inf...com

Aug 02, 2019  on Bigcommerce

Himanshu - Great Customer Service. Fixed my issues immediately.

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