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Customer reviews: QuickBooks Desktop Sync by Webgility

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Reviews (93)

Overall rating
5

What Merchants Think

Merchants generally have a very positive view of "QuickBooks Desktop Sync by Webgility." Users appreciate the app's seamless integration and functionality for syncing QuickBooks with platforms like BigCommerce, Amazon, and eBay. Over and over, the customer support team is highlighted for their responsiveness and expertise, often going above and beyond to solve issues and improve user experiences. Many merchants highlight the substantial time savings and improved accuracy in order processing and accounting.

Key Strengths

  • Seamless integration with QuickBooks, BigCommerce, and other e-commerce platforms.
  • Efficient automation of order entry, inventory syncing, and accounting tasks.
  • Outstanding technical support, often resolving issues promptly and effectively.
  • Customization options to cater to various business needs.
  • Saves significant time and reduces errors in business processes.

Common Concerns

  • Initial setup can require patience and technical support.
  • Occasional technical issues with syncing orders.
  • Frequent updates may require additional attention to maintain smooth operation.

Final Thoughts

Overall, "QuickBooks Desktop Sync by Webgility" is well-received by merchants who appreciate its robust features and excellent customer service. While there may be some technical challenges during setup or updates, the support team is consistently praised for resolving issues efficiently. The app is considered a valuable asset for businesses looking to integrate their e-commerce activities with QuickBooks, ultimately enhancing business operations through automation and improved data accuracy.

whi...net

Aug 26, 2020  on Bigcommerce

Webgility/ECC is Wonderful - Nehal has been a great partner in solving any challenges with implementation! Very professional and worked above expectations! He is a great Asset to ECC!! We have partnered with Ecc to connect our Quickbooks POS to Bigcommerce. We have used them for over 6 years.

inf...com

Aug 18, 2020  on Bigcommerce

Webility is AWESOME - Shekhar was so helpful. We use Webjility for Quickbooks and it saves us so much time and money. The IT is so helpful and quick with any questions that I have. I would recommend it to anyone using Quickbooks Enterprise.

sho...com

Jul 31, 2020  on Bigcommerce

ONBOARDING - PALASH GOSWAMI DID AN EXCELLENT JOB GETTING ME SETUP AND AUTOMATED. HE ANSWERED ALL MY QUESTIONS. SUPER SIMPLE..

unc...com

Jul 21, 2020  on Bigcommerce

Update - We integrated with quickbooks .

jos...com

Jul 14, 2020  on Bigcommerce

Issue logging in to Webgility - Fantastic help, checked everything, updated, and made sure all was working properly. Asked various times if there was anything else I needed help with.

ton...net

May 19, 2020  on Bigcommerce

ORDERS - QUICKBOOKS INTERGRATION IS A GREAT SERVICE

spe...com

May 05, 2020  on Bigcommerce

Service call - Himanshu answered our questions quickly and competently. Thank you!!

sar...net

Apr 02, 2020  on Bigcommerce

Hiamsnhu - Hiamsnhu was so helpful and knowledgeable! He taught me so much.

inf...com

Mar 18, 2020  on Bigcommerce

Webgility - Very helpful and always reliable and dependable. Fast solutions to our problems. Sincerely appreciate you guys!

par...com

Mar 17, 2020  on Bigcommerce

Connection - We utilize Webgility and the service and support term are great! Pawan was extremely helpful in getting us back online after we switched ISP's! I highly recommend this application and can't brag enough about their support team!

mel...com

Mar 10, 2020  on Bigcommerce

general design question - Nikhlesh Verma helped me resolve an issue with posting my order. They are always very helpful! Highly recommend!!!

kar...com

Mar 04, 2020  on Bigcommerce

Great Help Webgility - Devendra Singh was a great help to me helping me combine both Avalar, webgility, shipstation and Big commerce for a fully functional enterprise solution. Don't know what I would have done without him.

ell...com

Jan 13, 2020  on Bigcommerce

Himanshu-Ellen - Very helpful! Thanks

aca...com

Jan 08, 2020  on Bigcommerce

Himanshu's support - Very helpful. Thanks!!!

rel...com

Jan 07, 2020  on Bigcommerce

Webgility - The integration of Big Commerce, Amazon, and eBay sales channels to communicate with our QB POS system has been a time saver! The tech support is excellent. And, we have always had quick turn around on issues being resolved! Our account manager touches base with us. Thanks! Shoeb Khan

ven...com

Dec 24, 2019  on Bigcommerce

Anna-Himanshu - Great help, solved all my issues quickly and well and friendly, fun to chat with made what could be stressful an enjoyable experience. Happy Holidays to all of you.

inf...com

Dec 13, 2019  on Bigcommerce

Webgility Support - Vinayak was very helpful. He found the cause of the problem and fixed it. Also updated the version of Webgility so my store connections worked smoothly. Thanks!

sal....us

Dec 13, 2019  on Bigcommerce

Support - Mudasir, Did a Great Job. Very patient and resolved my issue.

dan...com

Dec 12, 2019  on Bigcommerce

Himanshu Patil - Thank you for all the help and fast update!

alf...com

Dec 11, 2019  on Bigcommerce

Himanshu - Thank you very much for the help. Himanshu was very helpful and did exactly what we needed in a very timely fashion..

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