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Customer reviews: QuickBooks Desktop Sync by Webgility

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Reviews (97)

Overall rating
5

What Merchants Think

Merchants generally have a very positive view of "QuickBooks Desktop Sync by Webgility." Users appreciate the app's seamless integration and functionality for syncing QuickBooks with platforms like BigCommerce, Amazon, and eBay. Over and over, the customer support team is highlighted for their responsiveness and expertise, often going above and beyond to solve issues and improve user experiences. Many merchants highlight the substantial time savings and improved accuracy in order processing and accounting.

Key Strengths

  • Seamless integration with QuickBooks, BigCommerce, and other e-commerce platforms.
  • Efficient automation of order entry, inventory syncing, and accounting tasks.
  • Outstanding technical support, often resolving issues promptly and effectively.
  • Customization options to cater to various business needs.
  • Saves significant time and reduces errors in business processes.

Common Concerns

  • Initial setup can require patience and technical support.
  • Occasional technical issues with syncing orders.
  • Frequent updates may require additional attention to maintain smooth operation.

Final Thoughts

Overall, "QuickBooks Desktop Sync by Webgility" is well-received by merchants who appreciate its robust features and excellent customer service. While there may be some technical challenges during setup or updates, the support team is consistently praised for resolving issues efficiently. The app is considered a valuable asset for businesses looking to integrate their e-commerce activities with QuickBooks, ultimately enhancing business operations through automation and improved data accuracy.

dct...net

Nov 13, 2020  on Bigcommerce

Tech Support - Faizan helped me with Amazon implementation - it totally cleared up how to deal with Amazon, which is a major help! What used to be very confusing is now easy! He was very helpful, understandable, and knowledgeable about the subject. I hope to work with him again. Webgility is a good product for getting orders from BigCommerce to Quickbooks. That used to be a very manual process. Webgility has made good progress in growing their interface over the years. Would definitely recommend the app and service.

dct...net

Nov 13, 2020  on Bigcommerce

Tech Support - Faizan helped me with Amazon implementation - it totally cleared up how to deal with Amazon, which is a major help! What used to be very confusing is now easy! He was very helpful, understandable, and knowledgeable about the subject. I hope to work with him again.Webgility is a good product for getting orders from BigCommerce to Quickbooks. That used to be a very manual process. Webgility has made good progress in growing their interface over the years. Would definitely recommend the app and service.

sar...com

Nov 12, 2020  on Bigcommerce

Technical support - Nehal was wonderful. Very helpful and knowledgeable. Webgility technical team is always available to help whenever you need!

sto...org

Nov 10, 2020  on Bigcommerce

Great support once it's set up - It takes a bit of patience to get everything set up, but fortunately the customer support is great-- I just had to get someone on the phone and they helped me work out all the kinks. Prateek was especially helpful.

sal...com

Oct 05, 2020  on Bigcommerce

Problem downloading order from Big Commerce - ChandraShekhar Yadav was very helpful to get this resolved quickly.

car...com

Sep 07, 2020  on Bigcommerce

Webgility Updates and Help - Shekhar has been exceedingly helpful both in updates and aiding correcting my issues. Very happy!

nan...com

Sep 01, 2020  on Bigcommerce

Webgility Support Team - We learned how to use the integrated systems between Webgility/POS/BigCommerce. Faizan was great! His support for Webgility was great! We would recommend it to anyone.

whi...net

Aug 26, 2020  on Bigcommerce

Webgility/ECC is Wonderful - Nehal has been a great partner in solving any challenges with implementation! Very professional and worked above expectations! He is a great Asset to ECC!! We have partnered with Ecc to connect our Quickbooks POS to Bigcommerce. We have used them for over 6 years.

inf...com

Aug 18, 2020  on Bigcommerce

Webility is AWESOME - Shekhar was so helpful. We use Webjility for Quickbooks and it saves us so much time and money. The IT is so helpful and quick with any questions that I have. I would recommend it to anyone using Quickbooks Enterprise.

sho...com

Jul 31, 2020  on Bigcommerce

ONBOARDING - PALASH GOSWAMI DID AN EXCELLENT JOB GETTING ME SETUP AND AUTOMATED. HE ANSWERED ALL MY QUESTIONS. SUPER SIMPLE..

unc...com

Jul 21, 2020  on Bigcommerce

Update - We integrated with quickbooks .

jos...com

Jul 14, 2020  on Bigcommerce

Issue logging in to Webgility - Fantastic help, checked everything, updated, and made sure all was working properly. Asked various times if there was anything else I needed help with.

ton...net

May 19, 2020  on Bigcommerce

ORDERS - QUICKBOOKS INTERGRATION IS A GREAT SERVICE

spe...com

May 05, 2020  on Bigcommerce

Service call - Himanshu answered our questions quickly and competently. Thank you!!

sar...net

Apr 02, 2020  on Bigcommerce

Hiamsnhu - Hiamsnhu was so helpful and knowledgeable! He taught me so much.

inf...com

Mar 18, 2020  on Bigcommerce

Webgility - Very helpful and always reliable and dependable. Fast solutions to our problems. Sincerely appreciate you guys!

par...com

Mar 17, 2020  on Bigcommerce

Connection - We utilize Webgility and the service and support term are great! Pawan was extremely helpful in getting us back online after we switched ISP's! I highly recommend this application and can't brag enough about their support team!

mel...com

Mar 10, 2020  on Bigcommerce

general design question - Nikhlesh Verma helped me resolve an issue with posting my order. They are always very helpful! Highly recommend!!!

kar...com

Mar 04, 2020  on Bigcommerce

Great Help Webgility - Devendra Singh was a great help to me helping me combine both Avalar, webgility, shipstation and Big commerce for a fully functional enterprise solution. Don't know what I would have done without him.

ell...com

Jan 13, 2020  on Bigcommerce

Himanshu-Ellen - Very helpful! Thanks

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