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Customer reviews: Outfy

Develop by outfy.com

Reviews (90)

Overall rating
4.7

What Merchants Think

Overall, merchants have mixed feelings about the Outfy app. Many users praise its ability to save time by automating social media posts across multiple platforms, which they find both easy to set up and use. However, some merchants express frustration over issues like persistent pop-up prompts for reviews, unsaved template edits, and lack of customer support. Despite these concerns, the app remains popular for its affordability and functionality, making it a valuable tool for social media marketing.

Key Strengths

  • Automates posting across various social media platforms.
  • Easy setup and user-friendly interface.
  • Time-saving capabilities for social media marketing.
  • Affordability and flexible pricing structure.
  • Useful features like auto-post and template customization.
  • Broad compatibility with social media channels.

Common Concerns

  • Annoying pop-up requests for reviews.
  • Issues with saving edited templates.
  • Lack of responsive customer support.
  • Inaccuracies in post template presentation.
  • Occasional difficulty with initial setup on certain platforms.

Final Thoughts

Despite some noted shortcomings, Outfy generally receives favorable feedback from merchants, particularly for its effectiveness in automating social media tasks and saving time. The app is valued for its ease of use and affordability, making it a worthwhile tool for merchants looking to enhance their social media marketing efforts. Many users agree Outfy is an excellent addition to their marketing toolkit, though improvements in customer support and resolving template issues would increase its appeal even further.

Lila Avery-Fuson

Dec 16, 2019  on Bigcommerce

BigCommerce/Outstanding Platform! - What an incredible expericence I have had with BigCommerce this past 8 years. I can not say enough about the customer service 24/7 always there when you need it. The website templates are amazing and user friendly and the APPS are crazy good!! Love BigCommerce!! L Fuson

mor...com

Nov 06, 2019  on Bigcommerce

Awesome! - Saw dramatic results within 2-3 days! However I wish you could change photos used. Will definitely keep using!

mik...com

Oct 17, 2019  on Bigcommerce

So far it seems Amazing! - I wish I would have found this app sooner. It really saves a lot of time sharing your products on Social Media.

way...com

Oct 16, 2019  on Bigcommerce

Big Commerce - Our BC based website continues to grow. After 3 years on Big Commerce we have become very knowledgeable users and find the site's built in features handle almost every facet of the business. We also use a couple of marketing apps that are seamlessly integrated to the platform. I have discovered that I no longer need to hire marketing firms for seo, social posts or email campaigns. My wife and I are able to do everything by ourselves. If I need help the BC support provides live telephone, chat and email support. They have assigned an account exec to us that has reviewed our site and made recommendations on what to do to increase traffic and conversion rate. The monthly town hall online meetings keep us abreast of the new features an fixes that are on the horizon. This is the first company that I have worked with in our 15 years as an e-commerce company that is truly committed to our success. Thanks to everyone at Big Commerce for the outstanding job they do.

tbs...com

Oct 14, 2019  on Bigcommerce

Labor Saving - I'm hoping to be free of ebay and amazon. I want to promote my website and so far this seems to be working. Definitely increased traffic.

inf...com

Sep 19, 2019  on Bigcommerce

Great App - I love this app because it helps me to free my time. Every weekend I schedule my post for the week and the app does the rest.

bel...com

Sep 07, 2019  on Bigcommerce

Life is easy now with this app! - Where have I been! This app is super efficient and makes my social media blunder, feel enjoyable again! Love it!

bar...com

Aug 27, 2019  on Bigcommerce

Outfy - BigCommerce - In the few weeks that I have used Outfy, I have set up ads mainly for Facebook. It is straightforward to use, and Outfy's support team have been quick to respond to any queries that I have raised along the way. I would recommend the software, which I would say is good value for money. Just wish that there was an option to automate for weekly (as opposed to daily) posts.

vba...com

Aug 25, 2019  on Bigcommerce

Can't do without! - Have used Outfy for years now. Wouldn't have a social life without it :)Seriously, this is a great app. It saves tons of time and the team is excellent. It's continuously updated and more features are added pretty frequently. I like that you pay per use and not monthly fee. Outfy is so important to us that it influenced our platform decision when we moved our site earlier this year. Thank you for an excellent app.

mar...uzz

Aug 23, 2019  on Bigcommerce

Outfy on BigCommerce - We recently started using Outfy to automate some social media posts. Setup was easy, although it takes some set up , especially to get going on Instagram it has been a good time saver. We really like it. Comparing it to other apps like this, Outfy seems to perform well and seems to be a better value. Give it a try.

abo...com

Aug 22, 2019  on Bigcommerce

So Far so cool - Recently began using this, so far very happy with how it performs, have set up a daily "product of the day" post, now looking into the additional options i can try out. Very straight forward and well designed app

apr...com

Apr 15, 2019  on Bigcommerce

So Far this is Great! - I just set this up today and it's automatically posting to my Twitter account. I'm exploring using a few other social media options as well that I don't currently use! Quick customer service reply and easy set up!

mar...com

Apr 04, 2019  on Bigcommerce

Here's me reviewing this wonderful app! - All I can say is that it is a most wonderfual app...it keeps me on top of my New Arrivals to show them off! I have been using the Auto Pilot with the Gifs and it is awesome. Would highly very highly recommend this app for anyone selling products online. Well I already have referred some of my friends over. Thanks Outfy for a brilliant app :)- Martha

ste...com

Mar 08, 2019  on Bigcommerce

Finally Found that Time Saver - Great app! We were using a different companies app but stopped a while ago because they got crazy expensive. They also did not connect to as many sites.With Outfy we love that we can purchase credits as needed. An added bonus is that they never expire...now we're not rushing to get our posts out there, we can schedule them and they look natural.

tom....au

Feb 01, 2019  on Bigcommerce

Outfy - a time saver - very happy with Outfy, a BigCommerce app that functions similarly to KIT for Shopify, something I have been missing since moving to a new eCommerce platform. Cheers!

ing...com

Dec 28, 2018  on Bigcommerce

Outfy - I've had a great experience with Outfy so far. I use them for 2 online stores, which have gotten a lot of attention thanks to the autoshare posts on Twitter, Facebook, and Google Plus!

sal...com

Sep 12, 2018  on Bigcommerce

Saves me a lot of time - It really saves me a bunch of time. I haven't taken advantage of all features yet, but my trials went without a hitch. The #hashtags feature is very important and seems to work better than other apps I've tried in other platforms. All in all, a winner.

kas...com

Sep 09, 2018  on Bigcommerce

outfy - Great Ecommerce joint, i personally started with just using blogger and over the years i've seen companies throw some good code our way, Outfy has officially took over. Thanks

aan...com

Sep 06, 2018  on Bigcommerce

Really exciting social media app - Really excited about about Outfy. Easy to setup and fully automates posting. A great app that can really boost sales.

bkm...com

May 11, 2018  on Bigcommerce

Finally... a reasonably priced social media helper! - We've looked over many social media assistants, and Outfy has a great package idea! They are very reasonably priced and take the hassle out of constantly having to remember things like "it's time to post". Their templates are well designed and the ability to personalize the posts is great! We're just starting our website, so it's nice to find a program that isn't $400 a month! We don't see any reason why anyone shouldn't give this program a try!

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