The "LiveChat + Customer Insight" app receives a mixed response from its users. Many merchants appreciate the app for its robust features and positive impact on sales and customer service. However, there are also significant concerns about pricing structures and technical issues affecting usability and integration.
The "LiveChat + Customer Insight" app broadens the capability of businesses to engage with customers and support sales. While it offers many benefits like customization and excellent support, potential users should be aware of its pricing structure and possible technical disruptions. Overall, it remains a viable option for those prioritizing comprehensive customer engagement over cost concerns.