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Customer reviews: JMango360 Mobile

Develop by jmango360.com

Reviews (19)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "JMango360 Mobile" app, commending its seamless integration with BigCommerce and the personal support provided by the team. Merchants appreciate the app's user-friendly design and its capacity for customization to meet unique business needs. The collaborative approach, where client feedback is continuously incorporated, is frequently highlighted in reviews as enhancing the overall satisfaction with the app development and deployment process.

Key Strengths

  • Seamless integration with BigCommerce
  • User-friendly interface and design
  • Customization capabilities tailored to specific business requirements
  • Excellent customer service and support throughout the app development process
  • Collaborative teamwork and effective communication between JMango360 and customers
  • Ongoing support post-launch, including training and marketing assistance

Common Concerns

  • Some merchants noted a steep learning curve initially, although support was available.
  • A few clients desired more out-of-the-box features without additional customization.
  • Complexity in managing a large hierarchy of categories and subcategories in the app interface.

Final Thoughts

Overall, "JMango360 Mobile" is highly recommended by merchants, especially for those using BigCommerce as their e-commerce platform. The app is praised for its flexibility, functionality, and the dedicated support team, making it an exemplary choice for businesses looking to extend their online presence to mobile platforms. The committed and responsive support provided by JMango360 ensures that most merchants experience a smooth, productive collaboration, resulting in apps that effectively enhance customer engagement and business growth.

bor...com

Mar 19, 2024  on Bigcommerce

Big Project but so worth it! - With all the personal help of this company my brand made a huge step with Jmango building our own app. The out of the box thinking, all possibilities for new integrations is amazing. All the freedom for our unique brand to work on a flashing design was great. Hard work pays off and a good teamwork is even better! Thanks Jmango!

and....nl

Mar 04, 2024  on Bigcommerce

Great project, great result - This was a great project with JMango360. We (Studio Anneloes) are using Bigcommerce as an Ecommerce Platform. Two things that had a real impact on pricing and time compare to other companies. 1. Out of the box connection with Bigcommerce. 2. Template design with the possibility of having customizations.Both teams challenged each other and together we delivered a beautiful product. Great teamwork resolved into a great fashion app.

bva...com

Dec 20, 2023  on Bigcommerce

Mobile App Build and Integration - The integration process with JMango was remarkably smooth. Right from the initial consultation, their team showed a deep understanding of our requirements and the intricacies of our existing systems. Their proactive approach and attention to detail were evident throughout the entire integration process.One of the standout features of their service was the user-friendly interface they provided for the integration process. The documentation was clear and comprehensive, making it easy for our development team to follow each step. JMango’s responsiveness to our questions and concerns further streamlined the integration. We are very thankful for their team!

emi...com

Mar 30, 2023  on Bigcommerce

Best product for building an app with a Bigcommerce back-end - Jmango 360 mobile product is top-notch and the customer service is excellent. They will guide you every step of the way so if this is your first time to build an app, do not hesitate. Their product is fully featured out of the box however, if you need more custom functionality that is unique to your business, the Chief Product Officer and Chief Technology Officer will work with you on building that functionality.

inf...com

Mar 07, 2023  on Bigcommerce

Wonderful Company - We just started with the idea of building an app for our store and sought out JMango for their relationship with BigCommerce. This has been the most pleasant and easiest experience with a new software and company we have had the pleasure of working with. I look forward to growing our relationship and learning more as we go!

inf...com

Nov 03, 2022  on Bigcommerce

Amazing Experience - I was extremely happy with my choice on going with JMango. They made this a breeze and were very clear with expectations and timelines. The weekly calls were great and followed up with exactly what they said they would do. Also the app looks great. I would absolutely recommend.

inf...com

Nov 02, 2022  on Bigcommerce

The best choice! - Our experience with JMango360 has been very satisfying. They are organized, helpful and very clear about the whole process. We are fully satisfied with their work.

pro...com

Mar 10, 2022  on Bigcommerce

JMango360 - Our experience with JMango360 has been great so far. They are very organized, helpful and efficient. We are new to the mobile app world, and they took the time to explain everything and help train our staff on how to use the app. Works great with our BigCommerce site. Highly recommended!

mic...com

Feb 07, 2022  on Bigcommerce

Excellent Service - Our experience with JMango360 has been stellar. We were in urgent need of a mobile app, after moving our entire operation to BigCommerce from another e-commerce platform on short notice. They were fast, efficient, and most importantly, helpful as we went through the onboarding process. The back end is simple and self-explanatory, and the team took great care to build the app to our specifications. They were attentive and patient, helping us design an app that truly enhances our business and has already exceeded our expectations. Highly recommend JMango360.

sho...com

Feb 05, 2022  on Bigcommerce

Simply the best - Highly recommended, the team is very supportive and the app itself is great and easy to work with. Thank you Jmango

jon...com

Dec 30, 2021  on Bigcommerce

Great and Straightforward Product and Service - Jmango is a great company to work with. They offer a great product and are very helpful in the planning process before working on the app so you know exactly what you are going to be getting. The process of creating and launching the app was as simple as telling the designers what we wanted and waiting a few weeks for the delivered product. I wish all our partners were this easy to work with.

lan...com

Oct 28, 2021  on Bigcommerce

Full Service With Great Results - JMango took my basic app design that I created through their app and elevated it beyond my hopes. Their communication is superb, holding regular Zoom meetings and informing me of all the upcoming steps. They took care of everything for me. Couldn't be happier.

nic...com

Aug 27, 2021  on Bigcommerce

Great app solution for BigCommerce merchants - We're really very happy with our decision to use JMango to extend our existing online shopping to include an app. The app provides a more accessible, more convenient shopping experience for our mobile using customers and integrates really smoothly with BigCommerce. Good integration was essential for us in moving forward with this project and the positive JMango-BigCommerce relationship is great backup for us.JMango has been great to deal with from the start of the app process to the launch and beyond, and we're continuing to work with them on a B2B app.

kev...com

May 25, 2021  on Bigcommerce

awesome - JMango was very easy to deal with and they are always on hand to help with support question, they were competitively price. We have launched our App with JMango and have been very impressed with the response so far. I have been in contact with Jmango even after the launch and have had a marketing/social activities meeting and a back Office training help. JMango are a great fit for us and we look forward to growing even more.

thi...com

Mar 24, 2021  on Bigcommerce

Great App - This is a great company to work with. They are fast, competent, and competitively priced. I highly recommend working with jmango if you're looking to take your website to an app.

oli...com

Feb 08, 2021  on Bigcommerce

A great business partner and a lovely team to deal with. - We have been using JMango for our B2C App for almost a year now, their service is second to none. They are always on hand to help with support queries, and implementing new features never seems to be an issue. We are also at the final build stage of a B2B Desktop Portal/App with JMango and have been very impressed with the development so far. Our account managers are in regular contact and often suggest marketing/social activities to help increase Sales and grow a wider App audience, which is so helpful being new to the ‘App’ world. All round, JMango are a great fit for us and we look forward to continue our partnership in the future.

wor...com

May 12, 2020  on Bigcommerce

The Most Perfect Experience I Have EVER Had with a Company! - After 15 years in business, we began really focusing on our analytics and quickly realized that almost 70% of our buyers shop on mobile, which is crazy because only a couple years ago 70% were shopping via desktop computer. Our company immediately decided that we need to take the next step of having a cell phone app built because it’s the ultimate way to connect with your customers and increase sales. Choosing a company to build the app wasn’t too difficult because I saw that JMango offered a simplistic “App Builder” that would allow my company to make changes to the app without always having to contact the app developer for help. This was a major selling feature for me because I don’t know the slightest thing about app development but the App Builder was very similar to the internal workings of our BigCommerce site. It is beautifully designed with the user in mind… and you don’t need any experience to use it. I also liked that it’s 100% free to use the app builder. You only pay once the App is live, so I knew it would give me as much time as I needed without incurring debt. So, I signed up on a Friday night and started building the app in a single weekend. The following Monday I was contacted by JMango. I’m telling ya, these are the nicest people you’ve never met! They’re located in the Netherlands and I’m in the USA so all of our communication was done via email, skype and a (free) networking app (called Zoho), which is awesome because neither party wants to pay for international calls. It was at this time that I decided I wanted our App to look as professional as possible. While the JMango DIY Designer was super simple and I *could* have just done it myself, I wanted it to be perfect so I hired JMango to make it awesome for me… and they sure did! I’m not sure how to describe a company who exceeds expectations to the highest level imaginable… then exceeds that too, but that’s what JMango 360 did.Over the next two months JMango worked on my app non stop. Literally every single day tasks were accomplished ahead of schedule. Every single question I had was answered super fast and thoroughly. In fact, JMango was so fast that I was struggling to keep up with them! For real!I worked closely with Danielle from Jmango who is such an amazing, hardworking woman. She would send me a variety of images and ask “which do you like best?”, “Do you like these colors?”, “what do you think of these icons?”... it was incredible and really exciting too. Danielle went totally above-and-beyond for our company in every possible way. As time progressed, the app started coming together super fast and the excitement was nearly unbearable… kind of like remodeling your living room; once you paint the walls and bring in the new decor you get so happy to envision how it will look when it is complete! My first time seeing the completed app I was blown away. I showed my sons and they even said “Mom, that’s *your* app”, in total amazement. We couldn’t believe how nice it was!! I was expecting a decent app, but I wasn’t expecting an app that looked like it cost a fortune and had all the bells and whistles you can ask for! Danielle asked me to send her a list of changes or errors I find… but I was having problems finding anything wrong! I tried so hard to nitpick but there really wasn’t anything wrong at all. The only thing I really wanted to change was the ugly icons *I* picked out during the DIY App Builder Phase. I felt bad even asking if JMango could change ALL of MY awful icons because our company has hundreds of categories and subcategories and each has an icon...and our sub categories have sub categories… all with icons… so I offered to pay extra for them to be changed. I didn’t even know if it was possible for JMango to find THAT MANY different icons. Like, how do you find an icon for “Kids Jogger Pants” sub category? JMango did not accept my offer of additional pay but immediately went to work finding beautiful icons that really put the finishing touch on the app. Somehow they managed to find all of these incredible icons. They even sent me the icons for free so I could use them on our main website so the site matches the app. During our Beta Test Phase we had approximately 30 people help us test the app from all different Android and Apple devices. The couple issues people found were immediately corrected then a big update was done. Since the update we have had nothing but great feedback from our Beta Testers. Currently, we are a couple days from officially launching the app and Danielle is still helping me non-stop. She sent me a customized QR code (which I completely wasn’t expecting at all!), emailed me a “graphics packet” that consisted of all kinds of high resolution images of the app that we can use to advertise and even made a banner that our website visitors will see when they access our .com site via mobile. The banner will let these visitors know that we have an app available. Gosh, there’s been so many things that Danielle and JMango have done for our company that it’s hard to even think of all of them at this moment! In closing; if you want an app, you absolutely MUST pick JMango360. JMango360 is incredibly cost-effective and you get a damn-near-perfect product FAST. When you have a question it is answered right away by a real person. JMango360 is a completely stress-free experience… and how many times in life can you truly say that about a company? JMango wants to give you the absolute best product imaginable because the majority of their income comes from monthly payments - so by providing you an AMAZING app you’ll have it forever and essentially be an unending repeat buyer of JMango. Another thing that I like a lot is that the monthly payments are based on your SUCCESS WITH THE APP. They are THAT confident in their product that they literally base their fee on the income the app generates for you. I currently pay under $300 per month and I can almost guarantee you that in 2 months time our app will be generating no less than $20,000 a month. I expect us to hit at least $50,000 a month through the app before the end of the year. I know for a fact that the app is going to increase sales too. Thank you for such an incredible experience, JMango and Danielle! UPDATE: 11-13-22: Still with JMango, still loving it!!!!! BEST CUSTOMER SERVICE EVER!Tori ThompsonBigBrandWholesale.com

sha...com

Feb 14, 2020  on Bigcommerce

Great Product - We partnered with Jmango 360 to deliver a mobile app to our customers. They have been a pleasure to work with and the finished product is everything we hoped it would be. We had some unique requirements for our business (such as hiding pricing unless you're logged in and other B2B functionality) and they were able to add these features in a short period of time.I highly recommend this company if you need a mobile app for your online Bigcommerce store.

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