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Customer reviews: Inventory Source

Reviews (23)

Overall rating
4.5

What Merchants Think

Merchants generally hold "Inventory Source" in high regard, highlighting its ease of use and the efficiency it brings to managing inventory. While many users appreciate its time-saving capabilities and helpful customer service, there are occasional concerns regarding support and service operations. Overall, the app is considered a powerful tool for businesses looking to automate their inventory management, although it might require some initial setup effort.

Key Strengths

  • Automated product feed and inventory updates, preventing out-of-stock sales.
  • Robust customer service with responsive support and helpful onboarding.
  • Ease of integration with platforms like BigCommerce.
  • Large selection of suppliers, accommodating diverse business needs.
  • Helps in significantly reducing time and effort spent on inventory management tasks.

Common Concerns

  • Difficulties in obtaining refunds or resolving billing issues.
  • Challenges in initial setup and configuration, particularly for less tech-savvy users.
  • Occasional inefficiencies in prompt support response time.
  • Some features may not meet the expectations set by marketing promises.

Final Thoughts

"Inventory Source" stands out in its category for providing a powerful solution for automating inventory management. Users frequently commend its ability to save time and improve operational efficiency, making it highly recommended for e-commerce businesses. Despite some user challenges with setup and support, its strengths notably outweigh its weaknesses, affording it a positive reception among most merchants.

kla...com

Jun 28, 2021  on Bigcommerce

Review of Service - I've been paying for Inventory Source since February and my store is still not going....my web developer wants me to fix the categories but I can't figure it out on my own. Its hard to get help same day....you have to schedule a call for next day or day after which is very frustrating. When I had my onboarding call, i was very unsure of the entire process so didn't get to use my time well. Ive been paying alot for this service and think it would work great if it was set up properly.

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