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Customer reviews: Google Shopping Feed & Ads by CedCommerce

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Reviews (15)

Overall rating
3.9

What Merchants Think

The "Google Shopping Feed & Ads by CedCommerce" app receives mixed reviews from merchants. While many users express satisfaction with the app's effectiveness in managing Google Shopping feeds and praise the dedicated customer support, others report issues with reliability and customer service challenges related to time zone differences. Users appreciate the app's functionality and the enhancement it brings to their Google Shopping campaigns but note that technical problems sometimes require frequent support intervention.

Key Strengths

  • Highly responsive and efficient customer support.
  • Effective integration with Google Shopping, boosting product visibility.
  • Easy user interface and smooth operation for inventory, SKU, and order management.
  • Customizable options to meet specific merchant needs.
  • Real-time assistance available through multiple communication channels.

Common Concerns

  • Issues with the reliability of the feed syncing with Google Merchant Center.
  • Challenges in obtaining timely support due to time zone differences.
  • Reports of unresolved technical problems affecting business operations.
  • Concerns about transparency and refund processes.

Final Thoughts

Overall, "Google Shopping Feed & Ads by CedCommerce" is a valuable tool for enhancing visibility on Google Shopping, particularly appreciated for its excellent customer support and flexibility. However, merchants should be aware of potential reliability issues and ensure that support availability aligns with their geographical needs to fully leverage the app's capabilities.

mme...com

Oct 12, 2022  on Bigcommerce

Feed Never Works - Every month I have to contact support to get my Merchant Center feed fixed. Not worth your time.

inf...com

Feb 28, 2020  on Bigcommerce

Google Shopping By CedCommerce - Webstore Part Upload feed to Google Merchant is suppose to be automatically sent each day and has not been dependable , Their Service for this app is horrible . Different Time Zone (India) or Pakistan , Difficult to obtain support when needed

kee...com

Nov 20, 2019  on Bigcommerce

By far the worst - This is, by far, the worst software app company I've ever had to deal with. Their software doesn't work at all reliably. In addition to all the aggravation with them of going back and forth ...they directly cost me 100's of dollars directly by their app not working and their idea of customer service was to offer two free months more of the app that wasn't working.

eur...com

Jul 29, 2019  on Bigcommerce

CEDCommerce = Dishonest Company - 344/5000I bought the services of this company, CedCommerce, in order to have Google Express and Fruugo. However, because my company is not based in the US, I could not get the services. Now CedCommerce refuses to give me back the money !!!! Unfortunately, I will have to take legal action because they just disappeared with my money.

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