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Customer reviews: Google Ads & Google Shopping by StoreYa

Develop by zendesk.com

Reviews (12)

Overall rating
4.3

What Merchants Think

The "Google Ads & Google Shopping by StoreYa" app is generally well-received by merchants, with many praising its ability to significantly boost return on investment (ROI) and optimize advertising efforts in real-time. Users appreciate the ease of setup and the comprehensive management of Google and Facebook ad campaigns. However, there are mixed reviews about the app's effectiveness, particularly regarding customer support and ad copy transparency.

Key Strengths

  • Significant increase in ROI and ROAS compared to manual methods and other PPC agencies.
  • Real-time optimization of Google, Facebook, and remarketing campaigns.
  • Seamless and smooth setup process.
  • Comprehensive management of multiple ad types (Search, Shopping, Remarketing).
  • Efficient customer support and reporting features.

Common Concerns

  • Instances of the app not delivering expected traffic and conversions after upgrading plans.
  • Reports of misleading ad copy and lack of transparency in advertising content.
  • Concerns over insufficient customer support and resolution of issues.

Final Thoughts

While the "Google Ads & Google Shopping by StoreYa" app is celebrated for its ability to enhance advertising efficiency and boost sales for many users, it faces criticism from others regarding customer service and ad integrity. Potential users should weigh the app’s strong ability to increase ROI against the mentioned concerns, especially if considering higher-tier plans.

atv...com

Nov 18, 2016  on Bigcommerce

Agree with other person - I agree with the other review. Waste of money, didn't drive traffic at all. I had a few conversations but after upgrading to the $80 plan, nothing at all.

ale...com

Sep 28, 2016  on Bigcommerce

Waste of money - At $29.00 per month we were getting some traffic and a few conversions. So, I upgraded to the $250 per month plan and ALL CONVERSIONS STOPPED. I got not one conversion with 3,000 visitors sent to my site for $250. I was in constant contact with the provider expressing concern. They offered no remedy, compensation or explanation and only asked to take more money for ZERO results. They also refused to provide ad copy for the PPC campaigns they were doing. Upon independent review I found they were - unbeknownst to me - including false and misleading information in our ads ("All Products Just Reduced 10%" [FALSE!], etc...). Not ethical, does not deliver on promises. I do NOT recommend this app or company. Find a professional PPC firm where you can work one-on-one with a technical contact and get qualified technical support.Sincerely,Feeling Ripped Off...Chris

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