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Customer reviews: GoDataFeed

Develop by godatafeed.com

Reviews (19)

Overall rating
3.9

What Merchants Think

Overall, "GoDataFeed" receives mixed feedback from merchants. Many users appreciate its ability to manage and optimize product feeds for multiple marketplaces, citing excellent customer support and ease of use as major benefits. However, some users report issues with the service quality and initial setup process, particularly around promised features and support responsiveness.

Key Strengths

  • Responsive and effective customer support.
  • Powerful feed optimization features that enhance ad performance.
  • Flexibility in handling complex product catalogs and conditional logic.
  • Ease of use in setting up and managing product feeds.
  • Trusted partner with consistent service over the years.
  • U.S.-based company offering reliable phone support.

Common Concerns

  • Challenges with initial setup and optimization delays reported by some users.
  • Instances of promised features not meeting user expectations.
  • Some users experienced issues with integration and data synchronization.
  • Concerns about service being more expensive compared to perceived value.

Final Thoughts

"GoDataFeed" is generally well-received for its robust features and responsive customer support, making it a popular choice for businesses looking to optimize their product feeds across multiple platforms. However, some users have encountered difficulties during setup and integration, which suggests that while it is a powerful tool, it may require a learning curve or additional support for new users.

Square One

Feb 03, 2017  on Bigcommerce

What the ...? - Maybe it works great. I would have no idea. After 3 weeks, I just gave up. Their support is not good. When I asked for help, they said they would set it up for me, but I would have to give them my personal login information for BC and Webmaster. That is not happening. So they told me to use their KnowledgeBase. None of the instructions matched with reality. If someone would have talked with me over the phone I could have set it up. Perhaps a more data feed savvy person would have done better and had great results. But I am not... and I did not.

mal...com

Apr 21, 2016  on Bigcommerce

Useless Do not use -

These guys are lost they have no  idea what they are doing waste of time...mom and pop operation with beautiful convincing ads...

Nicholas Gaskin

Oct 12, 2015  on Bigcommerce

doesn't work -

same old story, integration  doesn't work and the import dashboard is caught in a constantly loop of refreshing itself not letting you fix whatever has gone wrong. Another crappy app that doesn't do what it says it does on the box.

inf....uk

Sep 25, 2015  on Bigcommerce

Toomuch -

Too expensive

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