Taranker.Com Logo
GoDataFeed logo

Customer reviews: GoDataFeed

Develop by godatafeed.com

Reviews (19)

Overall rating
3.9

What Merchants Think

Overall, "GoDataFeed" receives mixed feedback from merchants. Many users appreciate its ability to manage and optimize product feeds for multiple marketplaces, citing excellent customer support and ease of use as major benefits. However, some users report issues with the service quality and initial setup process, particularly around promised features and support responsiveness.

Key Strengths

  • Responsive and effective customer support.
  • Powerful feed optimization features that enhance ad performance.
  • Flexibility in handling complex product catalogs and conditional logic.
  • Ease of use in setting up and managing product feeds.
  • Trusted partner with consistent service over the years.
  • U.S.-based company offering reliable phone support.

Common Concerns

  • Challenges with initial setup and optimization delays reported by some users.
  • Instances of promised features not meeting user expectations.
  • Some users experienced issues with integration and data synchronization.
  • Concerns about service being more expensive compared to perceived value.

Final Thoughts

"GoDataFeed" is generally well-received for its robust features and responsive customer support, making it a popular choice for businesses looking to optimize their product feeds across multiple platforms. However, some users have encountered difficulties during setup and integration, which suggests that while it is a powerful tool, it may require a learning curve or additional support for new users.

ian...com

Dec 21, 2023  on Bigcommerce

Excellent Value for Money - GoDataFeed offers great value for money, although the best part of what they offer is the responsive customer support. We have used GoDataFeed for several years now and their suggestions on how to improve our feed performance continue to help our business rankings. This company continues to perform consistently and is highly recommended as a trusted professional partner.

sal...com

Jun 28, 2023  on Bigcommerce

over promise under deliver - i signed up after checking other data platforms and paid the $500 extra fee to optimize my feed. I have alot of product variations so I felt the $500 was worth it to get it right. 2 months later I'm still waiting for them to get the optimization right. Even getting products marked in stock was difficult for them. It was alot of work on my part to deal with it and that's not what i expected after the sales guy promised it was easy. other feed services are quite a bit more expensive so I guess you get what you paid for but I'm super disappointed as I am now starting from scratch

and...com

Jul 16, 2021  on Bigcommerce

LOVE IT - A truly wonderful product! The team is helpful, engaged, and has tirelessly accommodated the many nuances of my product catalog. Absolutely recommend this product.

mat...com

Nov 16, 2020  on Bigcommerce

Flexibility in rules is what we need! - Our data in the Bigcommerce store needs a good amount of conditional logic to cleanse it and then concatenate it together so that it's optimized for Google Shopping. The GoDataFeed tools allows us the flexibility to data any data field and massage it how we need. Without it, our ads would not get the visibility they are getting today!

tim...com

Oct 09, 2020  on Bigcommerce

Highly Recommended - We have used Godatafeed for 5 years. They are the best company out there for feed automation. Great customer service.

cha...com

Sep 28, 2020  on Bigcommerce

The best app for Google Shopping & Facebook Ads - GoDataFeed makes handling product catalogs of any size easy. The app makes the set up process easy and if you have any questions their customer support is very helpful and usually available to chat online. The filters and rules are extremely powerful and allow you to override things that make sense in your catalog, but not in an advertisement. I would absolutely recommend their app.

bme...com

May 09, 2018  on Bigcommerce

seamless and easy to setup - App works perfectly - much better than the recommended BC solution. Customer service is excellent and I'm loving the new Beta godatafeed. So far so great. Due to BC limitations, you may want to explore setting up a merge file with GDF's help they make it easy to customize your feeds.

Nick Borrelli

Apr 04, 2018  on Bigcommerce

instant results - Using them for our google feed. 10X better than the other apps for BC. Instantly saw a boost in conversions because the data is more customizable and easier to work with.

sup...com

Mar 29, 2018  on Bigcommerce

I would not hesitate to recommend godatafeed - This is a US based company with a staff I have come to know on a first name basis. It is a pleasure to deal with a company that speaks PERFECT English, is based right here in the USA and really cares about your business. I have a very, very complicated website and they have take the time to sort out conversion issues as we rolled out on multiple marketplaces. While there may be other companies out there providing services that godatafeed does, you will not find a company that can do it all and be as knowledgable, friendly and caring as godatafeed. Their ticket system is super easy to use and they do not hide behind their tickets, meaning that if you really need live phone help, you can reach a live person. Once you learn their ticket system, you will see how easy it is to use and they respond often within a few hours, if not minutes. The best part of this company is the handholding they do for you, especially when you are just getting started. Even a few years later, they are still willing to do this. If you need a recommendation before using them, feel free to contact me directly at [email protected]. Sincerely, Kevin Jay Lipsitz, President

mit...com

Mar 22, 2018  on Bigcommerce

Great Platform +Service+Communication - Had some issues with product duplications and Brett at GoDatafeed fixed the issue and saved me a major hassle. Lorraine was also very helpful. GoDatafeed is a U.S. based company with U.S. based telephone support. Need I say anymore?

mar...com

Mar 06, 2018  on Bigcommerce

Great Support - We've been using godatafeed for over a year now for our online store. it makes managing our advertisements very easy, uploading and changing product feeds easy, and GodataFeed has great support members there to help out every step of the way. We had a problem with our online platform provider and Brett from GodataFeed was able to hop on the phone right away for over an hour to make sure this was resolved. Thank you!Automotive Equipment Specialists

Square One

Feb 03, 2017  on Bigcommerce

What the ...? - Maybe it works great. I would have no idea. After 3 weeks, I just gave up. Their support is not good. When I asked for help, they said they would set it up for me, but I would have to give them my personal login information for BC and Webmaster. That is not happening. So they told me to use their KnowledgeBase. None of the instructions matched with reality. If someone would have talked with me over the phone I could have set it up. Perhaps a more data feed savvy person would have done better and had great results. But I am not... and I did not.

mal...com

Apr 21, 2016  on Bigcommerce

Useless Do not use -

These guys are lost they have no  idea what they are doing waste of time...mom and pop operation with beautiful convincing ads...

inf...com

Apr 04, 2016  on Bigcommerce

Works Great -

We have used GoDataFeed for 3 or 4 years and love it. It made our life much easier in updating listings on several marketplaces. My guess is if people are having a problem with it they need to get into contact with godatafeed so they can understand what and how things work. The support I have received when I have had problems has been excellent. Usually the problem was either I didn't understand how things interact or I did not convey the right info to godatafeed. Now that I am using Big Commerce, we let our order entry system update the pricing in Big Commerce and then let Big Commerce feed to the market places using godatafeed to make everything work together.

jav...com

Mar 25, 2016  on Bigcommerce

tGood customer service -

I had a frustrating experience to begin with but after talking to a very nice and helpful rep, things are looking up!

dav...com

Oct 19, 2015  on Bigcommerce

Excellent Customer Support - GoDataFeed is a timesaver for us, allowing us to focus more time on our business. The support staff is responsive, professional, and effective. If you are looking for an app for product feeds for multiple sales channels, GoDataFeed is a great choice.

Nicholas Gaskin

Oct 12, 2015  on Bigcommerce

doesn't work -

same old story, integration  doesn't work and the import dashboard is caught in a constantly loop of refreshing itself not letting you fix whatever has gone wrong. Another crappy app that doesn't do what it says it does on the box.

Scroll to Top