Taranker.Com Logo
Fomo logo

Customer reviews: Fomo

Develop by fomo.com
<h3>What Merchants Think</h3> <p>The app "Fomo" has generally received positive feedback from merchants. Many users appreciate its ability to boost sales through social proof by providing popup notifications of recent purchases. The installation process is often described as quick and simple, and the customer service is praised for being responsive and helpful. While most users find the app effective in increasing conversion rates and providing a lively shopping experience, a few have encountered issues with billing transparency and find the notifications potentially annoying if not configured properly.</p> <h3>Key Strengths</h3> <ul> <li>Enhances social proof and boosts conversion rates</li> <li>Simple and quick installation process</li> <li>Effective customer service and tech support</li> <li>Provides dynamic, real-time engagement on websites</li> <li>Supports features like integration with review platforms (e.g., Yotpo)</li> </ul> <h3>Common Concerns</h3> <ul> <li>Potentially overwhelming or annoying notifications if not configured correctly</li> <li>Issues with billing transparency and difficulties accessing subscription details</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Fomo" is well-received for its positive impact on sales and ability to enhance online shopping experiences by mimicking in-store excitement. While its intuitive setup and responsive support are assets, merchants should be mindful of notification settings to avoid overwhelming customers and ensure that billing and subscription details are clear and accessible.</p>

Reviews (17)

Overall rating
4.7

What Merchants Think

The app "Fomo" has generally received positive feedback from merchants. Many users appreciate its ability to boost sales through social proof by providing popup notifications of recent purchases. The installation process is often described as quick and simple, and the customer service is praised for being responsive and helpful. While most users find the app effective in increasing conversion rates and providing a lively shopping experience, a few have encountered issues with billing transparency and find the notifications potentially annoying if not configured properly.

Key Strengths

  • Enhances social proof and boosts conversion rates
  • Simple and quick installation process
  • Effective customer service and tech support
  • Provides dynamic, real-time engagement on websites
  • Supports features like integration with review platforms (e.g., Yotpo)

Common Concerns

  • Potentially overwhelming or annoying notifications if not configured correctly
  • Issues with billing transparency and difficulties accessing subscription details

Final Thoughts

Overall, "Fomo" is well-received for its positive impact on sales and ability to enhance online shopping experiences by mimicking in-store excitement. While its intuitive setup and responsive support are assets, merchants should be mindful of notification settings to avoid overwhelming customers and ensure that billing and subscription details are clear and accessible.

Chris Michael

Feb 22, 2017  on Bigcommerce

Shady billing - We installed FOMO a while back before the 7-day trial existed and kind of forgot about it honestly because it wasn't helping our conversions at all. In fact is was probably annoying anyone who came to our site with the incessant popups. Anyway, all of a sudden 4 months later we see a charge on our account and had no way of viewing our billing details or subscriptions we had signed up for from the app dashboard inside BigCommerce. I gave them the benefit of the doubt and contacted their sales support chat to see what the misunderstanding ways, but it turns out that there actually isn't a way to access that info and because we made the account through BC and not through their site, we never had a login to their site. That means we were going to be continuously charged for an app we didn't explicitly opt into and had no way of actually seeing our invoices or subscription details to make any changes. What a shady way to run a Saas business. I never leave reviews, but this was something I could not let go unheard out of respect for everyone else signing up for new apps.

Scroll to Top