Taranker.Com Logo
Fomo logo

Customer reviews: Fomo

Develop by fomo.com

Reviews (17)

Overall rating
4.7

What Merchants Think

The app "Fomo" has generally received positive feedback from merchants. Many users appreciate its ability to boost sales through social proof by providing popup notifications of recent purchases. The installation process is often described as quick and simple, and the customer service is praised for being responsive and helpful. While most users find the app effective in increasing conversion rates and providing a lively shopping experience, a few have encountered issues with billing transparency and find the notifications potentially annoying if not configured properly.

Key Strengths

  • Enhances social proof and boosts conversion rates
  • Simple and quick installation process
  • Effective customer service and tech support
  • Provides dynamic, real-time engagement on websites
  • Supports features like integration with review platforms (e.g., Yotpo)

Common Concerns

  • Potentially overwhelming or annoying notifications if not configured correctly
  • Issues with billing transparency and difficulties accessing subscription details

Final Thoughts

Overall, "Fomo" is well-received for its positive impact on sales and ability to enhance online shopping experiences by mimicking in-store excitement. While its intuitive setup and responsive support are assets, merchants should be mindful of notification settings to avoid overwhelming customers and ensure that billing and subscription details are clear and accessible.

nis...com

Aug 02, 2018  on Bigcommerce

I love fomo! - I had posted a previous review, disappointed that I was not getting the tech support I needed for my Fomo app when it needed to be re-installed. Fomo reached out to me directly via email and offered to call me to walk me through how to get it working again and they extended my free trial. Excellent support and customer service! They answered all my questions and were very helpful. Thanks so much, guys!

mar...com

Apr 12, 2018  on Bigcommerce

Great App! - This is a great app and leads to lots of additional sales by giving new customers confidence to purchase!

gin...com

Apr 10, 2018  on Bigcommerce

Perfect solution - Fomo is a great app! So glad we added it. Our store front location has such an upbeat excited atmosphere and Fomo's popup notifications make it possible to provide that atmosphere online as well.

Marian

Mar 15, 2017  on Bigcommerce

Great app - We had this app for a while and never had any problems, I believe it helps to improve conversion, if you think it will annoy your potential buyers, just set up longer delays between notifications.Just about couple of weeks ago, we noticed that app is not working, because we switched to site wide https and script was commented off.Contacted support and Arnold was very helpful and navigated step by step what we need to do to make it run again.In overall, app is great, customer support excellent, I recommend this app.

Chris Michael

Feb 22, 2017  on Bigcommerce

Shady billing - We installed FOMO a while back before the 7-day trial existed and kind of forgot about it honestly because it wasn't helping our conversions at all. In fact is was probably annoying anyone who came to our site with the incessant popups. Anyway, all of a sudden 4 months later we see a charge on our account and had no way of viewing our billing details or subscriptions we had signed up for from the app dashboard inside BigCommerce. I gave them the benefit of the doubt and contacted their sales support chat to see what the misunderstanding ways, but it turns out that there actually isn't a way to access that info and because we made the account through BC and not through their site, we never had a login to their site. That means we were going to be continuously charged for an app we didn't explicitly opt into and had no way of actually seeing our invoices or subscription details to make any changes. What a shady way to run a Saas business. I never leave reviews, but this was something I could not let go unheard out of respect for everyone else signing up for new apps.

Peter Duddy

Jul 11, 2016  on Bigcommerce

Great item. So simple to install - This a great little app. It worked straight off the bat after adding the bit of code . It has many features and we are getting many click-throughs and sales from the products shown.

joh...com

Jul 11, 2016  on Bigcommerce

Simply Fantastic - Very easy to install and configure...it took about 15 minutes from start to finish. We also enabled the Yotpo link so that Notify can also display our reviews as well as recent purchases on the screen. I love Notify. Our conversion rate has jumped as has the average order value. There is no downside as far as I can tell. Stop reading and install this app!

ada...com

Jun 10, 2016  on Bigcommerce

Great App. Simple Install - We have seen great results since turning on Notify. We would highly recommend.

guy...com

Jun 10, 2016  on Bigcommerce

Needs improvements - The concept is great ! it is too early to see real results but it seems to work well.it isn´t perfect and there are points to improve.a very willing and helpful stuff that wants and helps quickly !recommended !

dav...com

Jun 09, 2016  on Bigcommerce

Great App! - This is a great app. It gives energy to the site and offers customers quick insight into what trends may be happening at the time. Instant gratification. Looking forward to the evolution of this app.

jay...com

Jun 08, 2016  on Bigcommerce

Very happy! - I've been waiting to get something like this for my site! It gives me the chance to upsell and creates trust with new buyers! The app is easy to install and get going and the customer service is great! A must have!

sales | vapecentric

May 07, 2016  on Bigcommerce

Finally! We've been wanting this app for a long time - We've waited for an app like this for a long time. We stock over 1000 products, so it's easy for something new and fantastic to get lost in the shuffle with our customers. To me, Notify almost acts as a vehicle for customers to make recommendations to other customers, beyond just the social proof aspect of the app. Customer service has been top notch so far. We are satisfied with the app and the customer service, and will be sticking with Notify. If your shop, like ours, has a huge number of products, or could use some social proof/cred, definitely give Notify a shot!

Ryan Kulp

Apr 19, 2016  on Bigcommerce

Waited forever for this app -

I've been waiting for this app to be integrated with BigCommerce forever. Love the social proof this creates for my customers!

Scroll to Top