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Customer reviews: Export Stash: Order, Products & Shopping Feed Exporter

Develop by freshdesk.com

Reviews (30)

Overall rating
5

What Merchants Think

The "Export Stash Product, Order & Google Feed Exporter" app has received overwhelmingly positive feedback from merchants. Users appreciate the app's effectiveness in automating data exports and linking with platforms like Google Merchant and Pinterest. The app is complemented by outstanding customer service, with support being both responsive and proactive in providing assistance and adding requested features.

Key Strengths

  • Exceptional customer service, particularly praised for responsiveness and willingness to implement feature requests quickly.
  • Ease of automation and setup, resulting in significant time savings and efficiency.
  • Versatile export options, enabling extraction of various data types, including products and orders.
  • Highly configurable and can be tailored to meet specific business needs.
  • Affordable pricing compared to similar solutions, offering great value for money.

Common Concerns

  • Some merchants noted limitations in meeting all specific requirements, though these issues often relate to unique business needs.
  • A few users mentioned initial setup complexities, but these are typically resolved quickly with the help of support.

Final Thoughts

Overall, the "Export Stash Product, Order & Google Feed Exporter" app is a highly effective tool for businesses looking to streamline their data exporting processes. Its strong customer service and customizable features make it an excellent choice for a wide range of companies. While there may be minor limitations, the positive aspects significantly outweigh these, making it a highly recommended app.

sim....uk

May 10, 2022  on Bigcommerce

Wow! Responsive and reliable - Initially we had a few queries, as we weren't sure this would work for us for a few reasons. We needed to be able to filter orders by a custom field, and they implemented the feature request pretty much the next day. Very impressive customer service and we will happily pay the subscription fee for this kind of service. Would highly recommend.

sim....uk

May 10, 2022  on Bigcommerce

Wow! Responsive and reliable - Initially we had a few queries, as we weren't sure this would work for us for a few reasons. We needed to be able to filter orders by a custom field, and they implemented the feature request pretty much the next day. Very impressive customer service and we will happily pay the subscription fee for this kind of service. Would highly recommend.

gmo...com

Apr 14, 2022  on Bigcommerce

Great Tool and Support Team - Export Stash is a great tool for exporting customers, orders and products. It is very quick to export with flexible options and is reasonably priced. The customer support team is very helpful and quick to respond. They have implemented two features we requested: One was live after 15 minutes and we were told 1-2 days until the second would be live. 3 hours after the request our second feature was live - Amazing response team! You can't go wrong with this tool, especially since they offer a 14 day free trial to see if it fits your needs.

aud...com

Apr 01, 2022  on Bigcommerce

Amazing Support - Daphne and team went above and beyond to help us out! They even added custom features that we specifically requested... and they got it done in less than 24 hours. Incredible!

tho....uk

Mar 14, 2022  on Bigcommerce

Amazing! Thank you - Love it! All I simply wanted to do was export my orders (within certain order statuses) and view the following data: order ID, Product Name, Quantity (product). This then allows me to easily see which products are "in orders" which are yet to be fulfilled. Now when I get a stock take I can simply export orders with the click of a button (using Export Stash) - get the data emailed to me and simply deduct the numbers in the exported spreadsheet against my stock take. Perfect! Thank you to the developers of this app. Update: I made a slight error with the export (totally my fault) - I contacted the team and asked if they could look in to it and they happily did so and helped me correct the fault I made. Friendly team, great app! Update 2: I went to the team and asked if the app would export "last sold date" for our products, so we could check slow selling stock. The team responded promptly and updated me that it couldn't currently do this, but with eagerness told me they would look to add this feature. Although, the task wasn't an easy one the team added it to the app within a day or two and it works great! A++ for customer service and functionality.

tho....uk

Mar 14, 2022  on Bigcommerce

Amazing! Thank you - Love it! All I simply wanted to do was export my orders (within certain order statuses) and view the following data: order ID, Product Name, Quantity (product). This then allows me to easily see which products are "in orders" which are yet to be fulfilled. Now when I get a stock take I can simply export orders with the click of a button (using Export Stash) - get the data emailed to me and simply deduct the numbers in the exported spreadsheet against my stock take. Perfect! Thank you to the developers of this app.Update: I made a slight error with the export (totally my fault) - I contacted the team and asked if they could look in to it and they happily did so and helped me correct the fault I made. Friendly team, great app!Update 2: I went to the team and asked if the app would export "last sold date" for our products, so we could check slow selling stock. The team responded promptly and updated me that it couldn't currently do this, but with eagerness told me they would look to add this feature. Although, the task wasn't an easy one the team added it to the app within a day or two and it works great! A++ for customer service and functionality.

geo...com

Feb 04, 2022  on Bigcommerce

Just the tool we were looking for - We need a way to connect our store to a fulfillment system and this very affordable tool gave us just the magic we needed to create the files. Support has been extremely good and very responsive, never waited more than an hour or so for a response. With each email they provided just what we needed to make things work. This should be a staple for any site that needs any sort of custom reports.

agi...com

Jan 21, 2022  on Bigcommerce

Functionality, Communication, Price - This app is amazing. It does everything we need and more. When I first used it, there was one function that I needed and the team at Export Stash added it in less than a day. We sell event tickets and track attendance, previously it would take hours to create class rosters from the old order reports. Now, my entire team has complete class rosters in their inbox weekly. This will save us about 2-3 hours a week. Their communication and customer service is top-notch. I previously hired a programmer who spent months and still couldn't do what Export Stash did in one day. I only wish I had found them sooner.

kin...com

Oct 22, 2021  on Bigcommerce

Great communication & service - Export Stash has absolute amazing service. There were many hurdles in connecting with my POS, and Export Stash was extremely communicative and very helpful in making it happen. I am very thankful for Daphne, specifically. She would communicate her teams hard work very well and at all hours of the day! Strongly recommend.

kin...com

Oct 22, 2021  on Bigcommerce

Great communication & service - Export Stash has absolute amazing service. There were many hurdles in connecting with my POS, and Export Stash was extremely communicative and very helpful in making it happen. I am very thankful for Daphne, specifically. She would communicate her teams hard work very well and at all hours of the day! Strongly recommend.

ton...com

Sep 15, 2021  on Bigcommerce

Works wonderful! - Works just as I need it. Support was a tremendous help, very quick to respond and was able to get all of the info I needed for it to work as I needed. Can't go wrong here!

adm....au

Aug 25, 2021  on Bigcommerce

Very pleased. Excellent support. - We can now export our order variations in separate columns. Really easy to install and excellent support when I requested extra functionality. Highly recommend.

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