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Customer reviews: Export Stash Product, Order & Google Feed Exporter

Develop by freshdesk.com

Reviews (24)

Overall rating
5

What Merchants Think

The "Export Stash Product, Order & Google Feed Exporter" app has received overwhelmingly positive feedback from merchants. Users appreciate the app's effectiveness in automating data exports and linking with platforms like Google Merchant and Pinterest. The app is complemented by outstanding customer service, with support being both responsive and proactive in providing assistance and adding requested features.

Key Strengths

  • Exceptional customer service, particularly praised for responsiveness and willingness to implement feature requests quickly.
  • Ease of automation and setup, resulting in significant time savings and efficiency.
  • Versatile export options, enabling extraction of various data types, including products and orders.
  • Highly configurable and can be tailored to meet specific business needs.
  • Affordable pricing compared to similar solutions, offering great value for money.

Common Concerns

  • Some merchants noted limitations in meeting all specific requirements, though these issues often relate to unique business needs.
  • A few users mentioned initial setup complexities, but these are typically resolved quickly with the help of support.

Final Thoughts

Overall, the "Export Stash Product, Order & Google Feed Exporter" app is a highly effective tool for businesses looking to streamline their data exporting processes. Its strong customer service and customizable features make it an excellent choice for a wide range of companies. While there may be minor limitations, the positive aspects significantly outweigh these, making it a highly recommended app.

met...com

Dec 25, 2024  on Bigcommerce

A Must-Have App and Outstanding Customer Support - I'm using this app for shopping feeds, and it works perfectly. A few tweaks were necessary to get it to work exactly as it should with Pinterest and Google, and the support team was right on it. Excellent app and great support.

bli...com

Oct 08, 2024  on Bigcommerce

Great App Awesome Customer Service++++ - Daphne, what can I say ur awesome! The best customer service we have experienced by far! Great App Great Service , you will not be disappointed. Thank you

ste....uk

Jul 23, 2024  on Bigcommerce

Great App with excellent customer service - This is a great app that's completely automated our ordering system. When I had trouble setting up SFTP correctly to send orders, I just contacted support and Daphne replied very quickly and corrected my settings.

sca...com

Jun 11, 2024  on Bigcommerce

Great Customer Service - I am new to this app, but so far the customer service has been helpful, prompt , and professional. The feed seems to work well with Google Merchant also. I anticipate this app being very helpful for my company to keep Merchant updated with my product changes over time.

eth...ail

Mar 19, 2024  on Bigcommerce

Great App and Fantastic Support - Daphne has been a pleasure to work with and is extremely helpful with explaining the many features of the Export Stash App. The Export Stash App works great and will allow for many of the mundane processes to be fully automated and will cut down on numerous man hours. I would full recommend utilizing Export Stash and Daphne provides phenomenal customer support.

isa...com

Mar 19, 2024  on Bigcommerce

Exceptional Customer Service - I decided to give this app a try and right away everything installed fine, and I was able to generate a feed. However, I wanted to automate the process and had an issue with the setting. Daphne promptly responded to my ticket and resolved the issue promptly. I also asked them to provide support for weight, dimensions and sales price. The functionality was prompted added, and I was able to edit our feed with the new features. The pricing of this app is 10% of what we were paying before, and this is by far a better experience. Thanka to Daphne and the entire team at Export Stash.

lau....uk

Feb 21, 2024  on Bigcommerce

The Answer to Google Shopping Feed for BigCommerce - Working with Daphne on this has been an absolute pleasure. I am thoroughly impressed and grateful for our collaboration on this project, resulting in a highly configurable Google Shopping Feed for BigCommerce through this App Export Stash.

dav...com

Jul 11, 2023  on Bigcommerce

nice app - very useful app which will save me time each day - the support was super responsive and applied a minor request within minutes.

dav....au

May 30, 2023  on Bigcommerce

Export Stash - just what we needed! - Kudos to Daphne and her team for rolling out a fabulous export tool that is not going to break the bank. We had a requirement to extract Product data automatically to feed into Google Sheets to manage other parts of our business. Export Stash was simple to set up and worked flawlessly. There are various methods to configure, extract and export the data. The next project will be to see how the Order data can used to automate some of our fulfillment process.

amb....ca

Apr 28, 2023  on Bigcommerce

Export Stash Review - Daphne and Jack have been great to work with. They are quick, responsive and patient while answering all our questions and helping meet our tailored needs. I would recommend this app and team to work with anytime. The only reason I did not give 5 stars was because the apps itself is unable to meets all of our requirements and is missing a few very important pieces for us, not at the fault from the team themselves.

bis...com

Mar 14, 2023  on Bigcommerce

Blazing Fast Customer Support and Excellent App - Kudos to Daphne and their team for creating such a wonderful app. The app works like a charm and their customer support is very quick. You can request any feature you need, and they will try their best to make it happen.

inf...com

Jan 03, 2023  on Bigcommerce

Just What We Needed - If you need a fast simple way to export orders look no further. It is always a pleasure to find an app that does exactly what you need and does it with simple elegance. Support is spot on with Daphne in charge.

edi...com

Sep 16, 2022  on Bigcommerce

Wow! This app is amazing and customer support is A+++++!! - Daphne and the team have created a very useful and customizable app which works perfectly for my BigCommerce company! If there are any hiccups along the way, an email to support is responded to within minutes. Thank you for your above and beyond support!

sho...ems

Aug 05, 2022  on Bigcommerce

Perfect exporting and great customer service - Daphnes team implemented a new feature suggestion that is critical for our business in just a matter of hours. We are very pleased with the performance and many options this addon provides. csv, xlsx, scheduled exports. This addon quickly became an essential app in our toolkit for running our site.

sim....uk

May 10, 2022  on Bigcommerce

Wow! Responsive and reliable - Initially we had a few queries, as we weren't sure this would work for us for a few reasons. We needed to be able to filter orders by a custom field, and they implemented the feature request pretty much the next day. Very impressive customer service and we will happily pay the subscription fee for this kind of service. Would highly recommend.

gmo...com

Apr 14, 2022  on Bigcommerce

Great Tool and Support Team - Export Stash is a great tool for exporting customers, orders and products. It is very quick to export with flexible options and is reasonably priced. The customer support team is very helpful and quick to respond. They have implemented two features we requested: One was live after 15 minutes and we were told 1-2 days until the second would be live. 3 hours after the request our second feature was live - Amazing response team! You can't go wrong with this tool, especially since they offer a 14 day free trial to see if it fits your needs.

aud...com

Apr 01, 2022  on Bigcommerce

Amazing Support - Daphne and team went above and beyond to help us out! They even added custom features that we specifically requested... and they got it done in less than 24 hours. Incredible!

tho....uk

Mar 14, 2022  on Bigcommerce

Amazing! Thank you - Love it! All I simply wanted to do was export my orders (within certain order statuses) and view the following data: order ID, Product Name, Quantity (product). This then allows me to easily see which products are "in orders" which are yet to be fulfilled. Now when I get a stock take I can simply export orders with the click of a button (using Export Stash) - get the data emailed to me and simply deduct the numbers in the exported spreadsheet against my stock take. Perfect! Thank you to the developers of this app.Update: I made a slight error with the export (totally my fault) - I contacted the team and asked if they could look in to it and they happily did so and helped me correct the fault I made. Friendly team, great app!Update 2: I went to the team and asked if the app would export "last sold date" for our products, so we could check slow selling stock. The team responded promptly and updated me that it couldn't currently do this, but with eagerness told me they would look to add this feature. Although, the task wasn't an easy one the team added it to the app within a day or two and it works great! A++ for customer service and functionality.

geo...com

Feb 04, 2022  on Bigcommerce

Just the tool we were looking for - We need a way to connect our store to a fulfillment system and this very affordable tool gave us just the magic we needed to create the files. Support has been extremely good and very responsive, never waited more than an hour or so for a response. With each email they provided just what we needed to make things work. This should be a staple for any site that needs any sort of custom reports.

agi...com

Jan 21, 2022  on Bigcommerce

Functionality, Communication, Price - This app is amazing. It does everything we need and more. When I first used it, there was one function that I needed and the team at Export Stash added it in less than a day. We sell event tickets and track attendance, previously it would take hours to create class rosters from the old order reports. Now, my entire team has complete class rosters in their inbox weekly. This will save us about 2-3 hours a week. Their communication and customer service is top-notch. I previously hired a programmer who spent months and still couldn't do what Export Stash did in one day. I only wish I had found them sooner.

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