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Customer reviews: Email Popups & Exit Pop Ups by Poptin

Develop by poptin.com
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Reviews (47)

Overall rating
4.9

What Merchants Think

The "Email Popups & Exit Pop Ups by Poptin" app is generally well-received by merchants who appreciate its ease of use and flexibility. Most users find it an invaluable tool in their marketing strategy, with a focus on its capability to improve customer engagement. The app's intuitive interface and customizability stand out as key factors contributing to its positive reception, along with the commendable customer support provided by the Poptin team.

Key Strengths

  • User-friendly interface that facilitates easy setup and customization of popups.
  • Effective in increasing conversions and boosting customer engagement.
  • Robust customer support, known for being quick and helpful in resolving issues.
  • Offers a generous free plan which helps in testing the waters before committing to paid plans.
  • Versatile features that accommodate a wide range of marketing needs, including exit intent and page-specific popups.
  • Centralized control across multiple domains, enhancing management efficiency.

Common Concerns

  • Limitations on the maximum number of visitors/views in the free plan, prompting the need for paid plans.
  • Some users report slow loading times for certain features.
  • Incompatibility issues with certain platforms, although these may be user-specific mistakes.

Final Thoughts

Overall, "Email Popups & Exit Pop Ups by Poptin" is a highly recommended app for businesses looking to improve their marketing efforts through effective popups. Its ease of use, excellent customer support, and versatile features make it a valuable tool for increasing customer engagement and conversions. While there are some concerns regarding plan limitations and loading times, the strengths of the app, such as its effectiveness and supportive assistance from the Poptin team, make it a worthwhile investment for most merchants.

Nick LoCoco

Apr 05, 2022  on Bigcommerce

Great app - Good app and easy to use. We use for Pop ups for our email newsletter and providing discount codes to customers.

mar...com

Feb 09, 2022  on Bigcommerce

Poptin functionality is so flexible! - This app is easy! and Super flexible. Lots of options for how and when to display the windows! Highly recommend.

sup...com

Jul 29, 2021  on Bigcommerce

Great app - Easy to use, smart functions and integrations for long-term value creation, generous free plan to help small businesses get traction, great documentation. Can't go wrong with poptin.

van...com

May 24, 2021  on Bigcommerce

Customer Service - Thanks for your responsiveness! The help was there when I needed it and quickly resolved my issues.

kar...com

May 14, 2021  on Bigcommerce

Very Simple, Easy and Prompt Support - Poptin is a perfect application. Easy to customize, easy to install in Bigcommerce, and their support is excellent.

sus...com

Apr 06, 2021  on Bigcommerce

Versatile , Plus Great Service - We were looking for an app that would let us collect mailing address information in a form (for catalog and sample requests), as well as popup for email captures. Poptin let us do both. If we had any hiccups,(we had a few), they offered quick support and solutions. Thy're a very nice company to have on your team!

inf....ca

Mar 25, 2021  on Bigcommerce

Excellent for Our needs - Our company tried different Pop-up apps on BigCommerce, and we finally found one that meets all of our needs - Poptin. The app is easy to use and the pop up looks good on both desktop and mobile devices.

lat...com

Mar 15, 2021  on Bigcommerce

High conversion rate, simple to use - I installed one simple pop-up and it dramatically increased my email signups. I had no trouble installing the app or customizing the pop-up. It doesn't integrate seamlessly with the Omnisend platform, but that may be user error, since I'm still relatively new to the program.

bar...com

Mar 09, 2021  on Bigcommerce

Excellent App and Service - The setting up of various pop-up forms in Poptin has been straightforward, which has resulted in increased interaction with potential customers. There are many design aspects and rules that can be set within the forms, giving them versatility. I had a minor issue with the app, but this was quickly and efficiently resolved by the Poptin support team. I would recommned this app for its depth of application, and the support is great (which is very important).

kca...com

Mar 04, 2021  on Bigcommerce

POPTINS- TOMER WAS AMAZING - I was going insane trying to set up my account, i reached out to support and TOMER helped me out immediately and got my account squared away! Not only that, but i love this service so much I have received over 25,000 email contacts because of my pop up! THANK YOU POPTINS SOOO MUCH!!!!

chr....uk

Dec 02, 2020  on Bigcommerce

Great interface and configuration control - It was refreshing to use Poptin for the first time having used a different, slightly querky popup system for some time now. The interface is quite nice, and there is a lot more configuration control than we are used to. We were also able to connect three different apps together using the zapier integrations which was neat and solved a long-time issue we had with automated data collection. Plus, within 10 mins I had created a really slick looking sign up popup for our website.

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