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Customer reviews: DataFeedWatch Google Shopping Feeds

Reviews (25)

Overall rating
4.4

What Merchants Think

Overall, merchants perceive "DataFeedWatch Google Shopping Feeds" as a highly effective tool for managing their feed needs across various platforms, with many praising its ease of use, extensive customization options, and exceptional customer support. While some feel there is a learning curve, they find that the app’s features and responsive help desk largely compensate. There are mentions of occasional performance lags and concerns about pricing, yet the general consensus is that the tool meets and often exceeds expectations.

Key Strengths

  • Robust feed management across multiple platforms (e.g., Google Shopping, Facebook).
  • High customization options with versatile mapping tools.
  • Excellent customer support, with proactive assistance and extensive training material.
  • Effective integration of AI for optimizing product titles and descriptions.
  • Efficient automation features, saving time and improving workflow.

Common Concerns

  • Performance issues, including occasional slowness and freezing.
  • Initial learning curve and complexity for new users.
  • Pricing concerns, especially for small traders, with limited free trial effectively.
  • Issues with connecting to Google Analytics for some users.

Final Thoughts

"DataFeedWatch Google Shopping Feeds" stands out as a comprehensive and versatile feed management solution favored by many merchants for its powerful features and outstanding customer service. While some areas such as pricing and performance may need attention, the app remains a preferred choice for businesses seeking to streamline their e-commerce operations and optimize their product feeds across various platforms.

2gi...com

Sep 09, 2017  on Bigcommerce

Impressive App - I would describe Datafeedwatch as a premium solution. Most impressively I have experienced almost zero downtime, less than 1% in errors and glitches with a rapid response to these issue, an excellent customer support structure with round the clock assistance and most of all our sales speak for themselves. I would recommend Datafeedwatch to anyone, a genuinely impressive e-commerce solution.

mis...com

Jul 20, 2017  on Bigcommerce

Great tool for Google Shopping and Excellent Customer Serivce - We use DataFeedWatch on our e-commerce site for our Google Shopping feed. Having the Google Shopping feed that DataFeedWatch created for us has been a huge revenue generator for us. To top it off, the customer service is unparalleled. They have such knowledge and patience and they continually go the extra mile! This is an amazing app and you won't regret partnering with DataFeedWatch.

pis...com

Mar 18, 2017  on Bigcommerce

Super slow. Harder to use. - The platform freezes all the time. Super slow. Plus, now you can’t even copy and paste anymore which makes things worse and even slower. Our site’s web developer is literally wasting time now. She say’s it may not be worth it anymore. It sometimes takes 20 minutes just to load one page! In fact, the page is still loading as we are writing this review! Ridiculous! Don’t these people realize web developers are expensive to hire and get paid by the hour??? If a web developer must spend hours to do simple tasks at $30 per hour it is more cost effective for us to get another data feed system that’s faster and can allow you to duplicate feeds! It would probably be cheaper to pay $100 per month for another system so a web developer can do things fast instead of taking 10+ hours x $30 per hour. This is no longer business savvy or budget friendly. They need to make it faster and they also need to revert it back. It worked better 2-3 years ago. Someone obviously dropped the ball. I wouldn’t be surprised if they lost a ton of customers over this. Guess we have to look for something new. Ugh.

rei...com

Mar 15, 2017  on Bigcommerce

Revised Feeback - I revised my feedback because this week the platform got a little better. They put back missing features and my account seems to now be in working order. Thank goodness!!!

ski...com

Mar 28, 2016  on Bigcommerce

expensive but does the job -

I find this app expensive, but it does the job of keeping all my datafeeds up to date.  It did take several days to set it up just the way I wanted it.

The main problem that I have with this app is that they only take credit card (not paypal) and if the can't charge your credit for whatever reason, they automatically close the account and block all your datafeeds.  You can no longer log in, and you have to contact them to then have the credit card charged and reopen the account BUT they can't do it manually, you have to wait a couple of days for the automatic system.  You then have to have all your datafeeds re-indexed but the places where you are advertising, which is a massive headache for everyone.  If you could just log in and pay manually if there is ever a problem with the credit card it would be work 4-5 stars for sure.  

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