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Customer reviews: ChinaDivision Order Fulfillment

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Reviews (269)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

ugh...com

Aug 08, 2024  on Bigcommerce

During the on-site visit, - During the on-site visit, we got to see how they operate. The facilities are well-organized and well-maintained, and every team member is very knowledgeable about the services they prov

hug...com

Aug 05, 2024  on Bigcommerce

ChinaDivision's 3PL warehouse offers fantastic support. - The 3PL warehouse received an absolutely fantastic support experience. Timely help made navigating the platform a breeze. Thanks to ChinaDivision's top-notch support team, especially for the outstanding performance!

sum...com

Jul 31, 2024  on Bigcommerce

I am very satisfied with Chinadivision. - I am very satisfied with Chinadivision. As a new startup, I had no idea how to integrate my online store with an order fulfillment center, but the staff at Chinadivision truly made me feel like I was their only customer

loo...com

Jul 31, 2024  on Bigcommerce

The account manager is always helpful and good at communicating - The account manager is always helpful and good at communicating, but if they need to bring in a separate team for assistance—like operations or engineering... the communication resolves quickly. We've had inventory issues in the past.However - they place orders promptly and are willing to provide help when needed. They make great efforts, and the account manager's communication skills are also very good

gen...com

Jul 31, 2024  on Bigcommerce

They have a thorough understanding of the platform and protocols. - They have a thorough understanding of the platform and protocols. Even if they don't know the answer, they can find it out quickly. Our company's customer experience with them is overall very satisfying

ell...com

Jul 26, 2024  on Bigcommerce

The support is simply perfect! - The support is simply perfect! It provides quick help for very specific situations, and the application can do anything you can imagine

hff...com

Jul 26, 2024  on Bigcommerce

I keep discovering it has additional benefits! - This application has resolved many issues we encountered while using order fulfillment. I keep discovering it has additional benefits!

rqf...com

Jul 26, 2024  on Bigcommerce

A great app with a fantastic team behind it. - A great app with a fantastic team behind it. We use it to automate tasks that orders can't complete on their own.

tuc...com

Jul 22, 2024  on Bigcommerce

very useful! - I found the exact process I needed. The template is very easy to set up, and I could do it myself. We've used some of the processes in automation, and they have been very useful!

ggk...com

Jul 18, 2024  on Bigcommerce

Customer service is great, and the application runs perfectly. - They truly deliver on their promises. They enable customers who come through other applications to our system to automatically subscribe to marketing.

jan...com

Jul 18, 2024  on Bigcommerce

The effect is great! - You can customize SKU and warehouse storage docking in very detail, and the support is very fast and helpful when you encounter problems - even if we have just started and have not paid yet!

min...com

Jul 15, 2024  on Bigcommerce

This is truly a fantastic app. It's incredibly useful! The support is also top-notch. - This is truly a fantastic app. It's incredibly useful! The support is also top-notch.

svy...com

Jul 12, 2024  on Bigcommerce

Made my workflows a lot easier and is helping my business thrive for the best! - Hope the free plan stays, as it helps small stores to automate their businesses without the financial burden, I promise I'll upgrade when it's financially responsible, hehe.Keep up the good work.

ghf...com

Jul 12, 2024  on Bigcommerce

The support team was very helpful in getting our unique situation to work out. - The support team was very helpful in getting our unique situation to work out. The auto tagging has been incredibly helpful. Love it!

toy...com

Jun 27, 2024  on Bigcommerce

It seems there might be a bit of confusion here. - It seems there might be a bit of confusion here. The text you've provided is already in English. If you're looking to translate this statement into another language, please specify which language you'd like it translated into. If you need it to be in English and you want a rephrasing or clarification, please let me know how you'd like it to be adjusted.

ruf...com

Jun 27, 2024  on Bigcommerce

I'm still getting familiar with this platform - I'm still getting familiar with this platform, and I must say, I really love it. Their agents have been incredibly attentive, providing me with so much help in every aspect. I hope things continue this way, and we'll see how it goes.

kvt...com

Jun 26, 2024  on Bigcommerce

Outstanding order processing application. - Outstanding order processing application. Easy to integrate and perform tasks. The excellent agency within the app opens up a world of possibilities for unlimited suppliers. Well worth it!

dgd...com

Jun 20, 2024  on Bigcommerce

I am very happy to use ChinaDivision for managing shipments. - I am very happy to use ChinaDivision for managing shipments. Generating labels is incredibly simple, saving us a lot of time.

jbf...com

Jun 20, 2024  on Bigcommerce

The results are great! - The results are great! They are willing to listen to user feedback, which impresses me. This shows they are truly committed to improving their product/service :)

yah...com

Jun 20, 2024  on Bigcommerce

Great application. - Great application. To be honest, it's one of the best for Shopify stores. It integrates seamlessly with other courier companies. They also provide excellent support for their customers.

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