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Customer reviews: ChinaDivision Order Fulfillment

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The BigCommerce ChinaDivision Order Fulfillment app simplifies cross-border eCommerce by connecting merchants with reliable suppliers in China. This review covers its features, pricing, and real user experiences to help you decide if it's the right solution for your business.

Reviews (346)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

sug...com

Mar 27, 2024  on Bigcommerce

Good communication before delivery. - Good communication before delivery. The delivery team also called to confirm their arrival time. The delivery team left a strong impression on me - they were professional, polite, and efficient. I'm really impressed.

kul...com

Mar 27, 2024  on Bigcommerce

I'm impressed - Sending you a text or email with the exact delivery time. They arrive on time and deliver big packages to customers efficiently and without any issues. It's a really well-thought-out process, and I'm impressed.

aza...com

Feb 27, 2024  on Bigcommerce

Highly recommend it! - The website is super easy to use, and the shipping is lightning-fast! Highly recommend it!

ale...com

Feb 27, 2024  on Bigcommerce

Great service! - Everything went smoothly, and they provided excellent communication throughout the entire process. I'll always choose this service; it's just so good to have something like this available.

ama...com

Feb 27, 2024  on Bigcommerce

This company has made my life so much better! - After Brexit and other issues, many Chinese companies found it difficult to provide shipping services to us in the UK due to tax issues... So, I decided to set up an account with ChinaDivision Order Fulfillment, allowing me to order from China and have ChinaDivision ship them to the UK... Every time I use them, they're amazing. The shipping fees are reasonable for the size and weight (sometimes cheaper than when other companies ship directly). Their website is clear and easy to understand, with all costs and options clearly marked. They're a godsend for me when buying items from China!

end...com

Feb 27, 2024  on Bigcommerce

Top-notch Platform! - I've been searching for a platform that not only serves as a relay but is also user-friendly and provides quick support when issues arise. Additionally, we receive photos during package delivery and pickup. Receiving packages is very fast, the procedures are straightforward, and shipping is just as easy. Honestly, I'm pleasantly surprised. I highly recommend them.

inn...com

Jan 12, 2024  on Bigcommerce

Excellent app! Very easy to install, - Excellent app! Very easy to install, configure and works like a charm. Support team have been excellent when I needed support. Yas was able to resolve my issue very quickly and effectively.

inn...com

Jan 12, 2024  on Bigcommerce

I love Fulfill Sync. - I love Fulfill Sync. It has saved me so many hours. I use this for all of the drop shipping that I do. I would highly recommend using this in order to save time and work on other things for your online store.

inn...com

Jan 12, 2024  on Bigcommerce

Really does its job perfect. Automated - Really does its job perfect. Automated, a Extensive but simple to understand setup. If you have a supplier and need their shipping info. The App is perfect, the supplier can send the data direct via an email or feed a google sheet, which is very easy to setup for the supplier too.

inn...com

Jan 12, 2024  on Bigcommerce

Really does its job perfect. Automated - Really does its job perfect. Automated, a Extensive but simple to understand setup.If you have a supplier and need their shipping info. The App is perfect, the supplier can send the data direct via an email or feed a google sheet, which is very easy to setup for the supplier too.

inn...com

Jan 11, 2024  on Bigcommerce

Works well to solve a basic core need of ecommerce. Alwasy surprised some of the basic functions - Works well to solve a basic core need of ecommerce. Alwasy surprised some of the basic functions missing with Shopify out of the box, but this app solves the issue in this case. Great support when needed.

inn...com

Jan 11, 2024  on Bigcommerce

Great app - Great app - helps us to upload all of our tracking numbers via CSV file. We can even upload the tracking numbers after the order has been fulfilled.

cam...com

Dec 13, 2023  on Bigcommerce

For being a simple tracking number uploader to Shopify stores this works great. - For being a simple tracking number uploader to Shopify stores this works great. We get are order spreadsheet from are supplier everyday and run it through ChinaDivision Order Fulfillment and the tracking numbers are store in the orders within minutes. Sure beats coping and pasting those tracking numbers to your customers.

cam...com

Dec 13, 2023  on Bigcommerce

For being a simple tracking number uploader to Shopify stores this works great. - For being a simple tracking number uploader to Shopify stores this works great. We get are order spreadsheet from are supplier everyday and run it through ChinaDivision Order Fulfillmentand the tracking numbers are store in the orders within minutes. Sure beats coping and pasting those tracking numbers to your customers.

dum...com

Dec 13, 2023  on Bigcommerce

Developers very responsive to help requests. - Great app, does what it says it does. Saves a lot of time for me with order update CSV files processed directly from my 3PL. Developers very responsive to help requests.

dum...com

Dec 13, 2023  on Bigcommerce

Developers very responsive to help requests. - Great app, does what it says it does. Saves a lot of time for me with order update CSV files processed directly from my 3PL.Developers very responsive to help requests.

kha...com

Dec 13, 2023  on Bigcommerce

Very useful app which is saving us considerable time each day. - Very useful app which is saving us considerable time each day. Great support. We had a bespoke requirement which they were happy to accommodate. Highly recommended!

dan...com

Dec 13, 2023  on Bigcommerce

Great app - Great app, really syncs with the shipment report we receive from our warehouse and automatically sends a shipping confirmation with the tracking number within the report. Great, essential app and super easy to use!!

mes...com

Dec 12, 2023  on Bigcommerce

We used ChinaDivision Order Fulfillment for 2.5 years and it worked like a dream. - We used ChinaDivision Order Fulfillment for 2.5 years and it worked like a dream. Without it we would have been really stuck so I can 100% vouch for how good this app is and how well it worked for our business. Well done Team ChinaDivision Order Fulfillment!

aha...com

Nov 30, 2023  on Bigcommerce

And Winona was very knowledgeable throughout my whole experience - Hey, I'm just starting an online store so I'm very new to this. And my lovely customer service rep Winona help me write through what I needed to know. She was very polite and, Patient with me and just all-around awesome. And Winona was very knowledgeable throughout my whole experience

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