Syncing with Ebay made easy - Australian based company. We have been using CU for about 2 years and yes a little clunky to set up but once your up and running it runs smoothly. Occasionally there are hiccups with categories and loading items that have been modified in Big Commerce but the support team are very helpful and we get a timely response even with the time difference. We are very happy with CU and the support - Thanks guys!

Syncing with Ebay, changing categories - Not that easy to use, does offer more than Inkfrog, whom I left to come to Channel. Not excited about using their app either, and like one reviewer mentioned it might just be easier to create your own listings on ebay, rather than trying to use these apps to sync with Ebay I have to change my categories, and every time I make an update I have to reload all of my products again, so it's like I'm going in circles. Right now I'm on a trial period, but don't think I'll be signing up.

Making channel selling pretty easy - We're a UK business using Channel Unity to sell on ebay.co.uk (with 70 GSP countries added), amazon.co.uk (with currently four European countries added), Fruugo (internationally, 30+ countries) and recently added Etsy for our own label products. CU offer more besides. We chose CU because we wanted to channel sell and keep control of our inventory. We didn't want a complete product listing and shipping solution, there are other excellent providers for that sort of thing. Where CU scores for us is that they pull our product data out of BC in real time and push it into the channels, then manage all sales and inventory between our store and channels. It's a simple route to channel selling and we maintain catalogue control in BC which is where we want it, and use another app for shipping. CU hooks up to all of that with one or two minor limitations (such as weight transfers from channel sales through to our shipper). CU also offers us a re-pricing tool built in for Amazon which is pretty effective and a template format for ebay. Also very important is the ability to set variable pricing by channel. For us it's great to have a UK based provider, so much of what we do is with partners overseas and all the time differences etc that impact on communications. There are real people at CU to help with channel problems if they occur. The fixed monthly fee is low but there is a small %commission - however you get what you pay for and in our case CU opened the door to sales we would not have had otherwise, and if you don't get those channel sales you'll not pay for them!Channel selling can be very frustrating, ChannelUnity make it pretty easy and have been a big factor in helping us grow our volumes.

NOT WORTH YOUR VALUABLE TIME -

I tried it and could not get rid of it fast enough. During the time I had to make it sync with my site/products I was charged for orders coming in that I WAS STILL MANUALLY ENTERING myself. They are quick to take your money, but no service or support that I experienced. Would not explain why it happened and/or give me my money back. When I asked to cancel they asked "Why?", that was the only communication I had with them.

I will have to try something else, but would keep doing manual entry of Amazon/Ebay orders hands down if it meant going back to Channel Unity. My grade for them is an F-

Does not work, PERIOD! -

Channel Unity can't handle variations, at all. I was unable to list on either Amazon or ebay with their service. Their staff has terrible communication, they are technically incompetent, and worse, they could care less. In a day I am almost totally set up with another vendor after over a week of messing around with these clowns. DON'T WASTE YOUR TIME. Big promises NO DELIVERY.