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Customer reviews: ChannelSale

Reviews (44)

Overall rating
4.8

What Merchants Think

ChannelSale is generally held in high regard by its user base for its robust capabilities in managing multi-channel e-commerce operations. Many merchants appreciate the seamless synchronization of inventory and orders across several platforms such as Amazon, eBay, and Walmart, which greatly enhances operational efficiency and drives sales growth. Users often praise the intuitive user interface and the high-quality customer support provided.

Key Strengths

  • Effective multi-marketplace integration and synchronization.
  • Intuitive and user-friendly interface.
  • Exceptional customer support and responsive service team.
  • Robust analytics and reporting features.
  • Cost-effective solution with significant ROI.

Common Concerns

  • Issues with order processing and price synchronization reported by some users.
  • Problems related to over-promising of features and capabilities.
  • Complaints about the slow resolution of technical problems.

Final Thoughts

Overall, ChannelSale is a powerful tool for businesses looking to streamline and expand their multi-channel e-commerce operations. While the majority of users find it beneficial and effective in boosting their sales and efficiency, a few have experienced challenges related to service and functionality. However, the platform's strengths in integration, user experience, and support appear to outweigh the common concerns for most merchants.

dar...com

Jul 18, 2018  on Bigcommerce

My vote won - ChannelSale BigCommerce works seamlessly to list configurable products from our BigCommerce store to Amazon, eBay, Pricefalls, Jet, Newegg & several others. The orders from all these shopping sites flow back in BigCommerce for central fulfillment, then shipping tracking goes back to all shopping sites, all automatically. Many thanks to ChannelSale team for great product and top level support services.

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