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Customer reviews: Atom8 Automation by GritGlobal

Develop by gritglobal.io

Reviews (25)

Overall rating
4.7

What Merchants Think

Overall, merchants have expressed considerable satisfaction with "Atom8 Automation by GritGlobal". Many praise its ability to streamline workflows and increase efficiency, particularly during busy sales periods and high-risk transaction management. The app's automation capabilities are widely appreciated, although some users encountered challenges in configuring specific workflows.

Key Strengths

  • Enhancement of security by auto-detecting high-risk transactions.
  • Automation of inventory management, preventing overselling.
  • Simplifying product staging and promotions scheduling.
  • Customer segmentation for targeted marketing.
  • Excellent support team responsiveness and feature updates.
  • Integration with third-party applications like MailChimp.
  • Ability to save time on manual operational tasks.

Common Concerns

  • Some workflows are not intuitive and require initial setup effort.
  • Occasional difficulty in configuring specific automation triggers.
  • Poor support experience reported by a few users.

Final Thoughts

"Atom8 Automation by GritGlobal" is generally well-received for its robust automation features, which aid in boosting operational efficiency across various business functions. While it holds potential for extensive automation, users might need some time to fully master its capabilities. Overall, it is a valuable tool for businesses looking to optimize their workflow and reduce manual effort.

chu...com

Nov 22, 2023  on Bigcommerce

Should've been simple - I wanted one simple automation of "if product is edited and category is THIS, then do THIS". As simple as it sounds I could not get it to work. I communicated with support to see why, and they barely understood what I was talking about and only could offer to use a timed trigger (once a day) rather than an "Edit" trigger. Disappointed.

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