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Customer reviews: Aliexpress Dropshipping By CedCommerce

Develop by bit.ly

Reviews (45)

Overall rating
3.8

What Merchants Think

Merchants have mixed opinions about the "Aliexpress Dropshipping By CedCommerce" app. While many praise its customer support and helpful features for automating dropshipping with Aliexpress, several users experience significant issues with app functionality and reliability. Overall, it appears that while some find the app beneficial, others encounter severe challenges that hinder their business operations.

Key Strengths

  • Excellent customer service with fast response times and helpful support.
  • Facilitates automation in dropshipping with features like product import and order processing.
  • Useful for beginners due to its user-friendly interface and ease of use.
  • Provides live chat support accessible 24/7, boosting user confidence.

Common Concerns

  • Frequent app glitches and bugs impacting order processing and product import.
  • Issues with synchronization and reliability in managing product variations and images.
  • Manual steps required for fulfilling orders, leading to inefficiency.
  • Some users report the app failing to open or function consistently.
  • Mixed reviews about the accuracy of product listings and order settings.

Final Thoughts

Overall, the "Aliexpress Dropshipping By CedCommerce" app shows promise with its robust customer support and features aimed at simplifying the dropshipping process. However, its utility is marred by technical issues and inconsistencies that some users experience. While it might be a good fit for newcomers seeking entry into dropshipping, those requiring high-volume, seamless operations may need to look elsewhere for a more reliable solution.

shi...com

Feb 15, 2022  on Bigcommerce

Tech services are excellent and very fast - Bought the aliexpress - bigcommerce app and after purchase the site just wouldnt give me the download link. I put in maybe 2 sentences and thats basically all I needed to do. Asked me a couple questions and I am off and running. Less then 10 mins. Aces boyz

jsh...com

Nov 19, 2021  on Bigcommerce

Totally Crap - Put simply - They don’t know Math. Their product totally sucks. Every aspect of this App is littered with errors. Their customer service skills - suck. Their listening skills - suck. Their arrogance? 100%

aar...com

Jun 09, 2021  on Bigcommerce

Wonderful!. - An Excellent Service and Wonderful App with loads of Accurate and Praise Worthy Reviews. I am Very Excited at the prospects my Business has now Im Onboard with Cedcommerce. Thanks Again.

sla...com

Feb 01, 2021  on Bigcommerce

Customer Service review - Arpit Maan Singh is helpful in providing service and providing support. App needs worked on though.

car...com

Jun 18, 2020  on Bigcommerce

Cedcommerce App review - Their service is great. I have one on one support and you can speak to anyone anytime in chat. Any glitches are sorted out quickly so orders can run smoothly. Great App, highly recommend ++++

buy...com

Jun 16, 2020  on Bigcommerce

Nice App. Helpful to dropship products. - Nice App to start drop-shipping business from Aliexpress. The process to manage products and orders really helpful. It saves time which I can utilize in my marketing. Thanks.

mg.....ro

Apr 03, 2020  on Bigcommerce

90% of the Reviews here are FAKE !! Be careful with this APP !!! - Costumer support is ok, but it's a buggy app made by some indians, i lost @1000 USD because they set the orders wrong (for ex: costumers buy 10 items they set it for 100 ) When you have 60 orders a day is hard to double check all because the app is very "stuffy" ! Of course they don't admit it, how could they !Orders and shipments don't fetch/sync.I don't recommend it ! Because of them i switched to sopify and oberlo !!someone should check the other reviws because all are face app is not working !!

win...com

Mar 11, 2020  on Bigcommerce

OUT OF CONTROL BUGGY - This app is extremely buggy. Every time I try to add a product to my store I run into many issues. The support team has sometimes been helpful, but more often than not, they simply say they are going to send an email off about the issue and get back to me through email. I feel that I was too eager to sign up with these guys. I trusted them because they had the best reviews, but this simply CANNOT be the best thing out there. Problems include: product variations are different from the variations on aliexpress when they are imported to your store, pictures don't match up with the variations, trying to add products from aliexpress using the "dropshipping assistant" google chrome extension only works about 1/3rd of the time (I had to go back several times to the same product, reload the page and try again taking hours yesterday to just add 5 different products). I'm simply not having this. I'm going to download a new app for my bigcommerce store TODAY and say good bye. I am angry that they talked me into buying a yearlong subscription upfront because I would love to cancel it right now! I don't understand how anyone is having a good experience using this app???

ate...com

Mar 02, 2020  on Bigcommerce

Peace of Mind - Great product! This app provides credibility for my site and assures my customers that our ecommerce site is safe to purchase fitness products from.

usd...com

Feb 12, 2020  on Bigcommerce

Great! The app provides complete dropship automation. - I loved the app as it process the order with Aliexpress automatically. I just connected my Aliexpress account with the app with a click and, rest of processing gets managed by the app. The product import is very good as they also support the Bulk product import from aliexpress website to app with the help of CSV document. There were some concern during product upload but the support member helped me out, and assist me to upload the products on my store. I was mainly worried for the order process but, the app handles orders in very easy process. The app also manages the Aliexpress Logistics like ePacket, DHL and other.Great App, Google work Guys!!

jon...com

Nov 27, 2019  on Bigcommerce

Buggy App, needs a lot of work, but great support team - I want to start by saying this app has a very responsive and helpful support team and this review is not a reflection of their efforts, however, the app does not automate enough of the work to make it viable to dropship and grow your business unless you want to do A LOT of data entry. Learning to use the app was very difficult, but again the support team did help. However numerous glitches in the importing programming and app interface made much more work out of adding products than it should have been. It would take me about 15 different steps to adjust and import the products to my store and it was not intuitive although I ended up getting it down fairly quickly once I had my workflow figured out. The main issue aside from working around programming bugs was that you must manually fulfill all the orders yourself. That means manually selecting the products, colors and sizes selected by your customer with no quick and easy way to access those products aside from building your own product spreadsheet. The functionality of the orders process is flawed and buggy and would require manual checking and updating of products per order and can take up to 24 hours to update, and even then was still not updating when I had an order placed. Sadly I have had to delete all my products using this integration and will have to start building the product list through a different application from scratch. Unless you are expecting a low volume of high markup orders, you may want to find a different solution. The support team has said they are working on some of the API issues with Aliexpress, but sadly I do not have the time to wait. Overall the support is great, but the app is neither intuitive nor does it currently possess the functionality needed to scale with a large drop shipping collection.

ger...com

Jul 13, 2019  on Bigcommerce

Good Support and Easy to use app - The customer service is a plus! easy to use application for newbies.

maz...com

Jun 21, 2019  on Bigcommerce

Feedback!!! - Awesome customer service and assistance. Quick response time and very knowledgeable!!! Thanks a million for the support! :)

roz...com

May 01, 2019  on Bigcommerce

Customer support and great feautures - With very little e commerce experience, i would have to say Aliexpress was a life saver for me.I really loved being able to import products in no time with just a few clicks. Once i figured out what my profit margin would be, i easily had the price mark up set for products. It was especially helpful getting instant 24/7 live chat support. Made the job a lot easier and boosted my confidence .

rid...com

Apr 19, 2019  on Bigcommerce

easy to use - i liked it the way, everything has been explained step by step. its convenient for the beginners.

mrs...com

Mar 16, 2019  on Bigcommerce

best application for drop shipping - best application for drop shipping. very easy and user-friendly. best support team services available for fixing issues and training for use application. highly recommend. best team support 24/7/365

adm...com

Mar 09, 2019  on Bigcommerce

WORKING PERFECTLY! QUICK SUPPORT! AND MANY MORE !!! - i have many times fail of installing but when i get support, the problem solve very fast in 5 minutesThis is a highly recommend App ever for Aliexpress dropship!

kna...com

Feb 25, 2019  on Bigcommerce

Aliexpress dropshipping - I just bought this app for my store and It works great. Worth every penny. very satisfied. Customer service is great also!

Mabior

Feb 10, 2019  on Bigcommerce

create services - They are very good in supporting you. I was having problems with app, but they help me through. Before I select products for my site, I have to select many different option to choose from like products Brand, category , prices, and more. They solved my concern. They should improve the speed of products import specially on products images, the current speed is Good enough but improvement for excellence When you see something is not right , ask them they will help you

ard...net

Jan 12, 2019  on Bigcommerce

Support - Merci au support pour leur réactivité, leur disponibilité. J'ai rarement eu un aussi bon contact. Bravo

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