Great app - Amazing app. Great support

10 Star on a scale of 1 to 5 ! - Started our 3rd website on Big Commerce due to lack of support and shipping calculator issues on our previous platform. We did our research and went with Advanced Shipping Manager to support the large number of catalog items and diversity of our product range. Going with Advanced Shipping Manager is absolutely the best choice we could have made. The tech support is TOP NOTCH and software does everything we need it to do. We have everything from small First Class mail items to UPS ground only item for chemicals, liquids., and heavy items. This software gives the proper shipping options at checkout based on which items are in the cart. If you have issues you can count on FAST and EXCELLENT tech support. This company is one of the very few that lives up to everything it claims. We have seen higher average order totals over our previous system and believe that’s in large part due to the accurate shipping calculations. THANK YOU Advanced Shipping Manager! Keep up the good work!

Fantastic - Dan is fantastic to work with. He answered everyone of my problems and constantly followed up to make sure the changes worked. If you are looking for an upgrade to the standard shipping options in BigCommerce, look no further.

Great Product and Customer Service - In this online world, one theme that seems to continually come up is companies lacking in customer service. Not ASM though. Honestly of all of the apps and programs we run in and around our site, ASM has provided the best customer service by far. Upon initially setting up the app, we spoke over chat, email, and phone with Burt. He stuck with us every step of the way and had a solution for every shipping issue we had. I would definitely recommend this app to others.

excellent product, excellent customer service, excellent product knowledge - excellent product: We have tried other apps but nothing accomplished what we needed. Plus it is so user friendly. Also, the "add ons" are amazing features and so user friendly, customer service: quick response via phone, chat or email. very accessible customer service. product knowledge: these guys not only know their product but also customer expectations and the shipping industry.

Ala Carte & Great Service - Moved over from ShipperHQ because we could get what we needed and wanted from ASM vs. having to move up to a higher playing plan with SHQ that we really didn't need all of. More features with ASM and less cost. Great service. Really like their Product Page Shipping calculator.

Excellent Service and APP - The customer service at ASM is by far the best we have ever experienced. A lot of internet companies make a lot of claims and promises but ASM actually did what they said they would do. The shipping app is working as promised and we are already seeing an increase in conversions as a result of all the hard work Dan and Burt provided. Thank you for all you did. Greatly appreciated.

Great App & Support - Just started with them but everything seems to be going great. They have answers for all of our needs.

Excellent App & Service - We have been using ASM for a couple months now on our new website and are thoroughly impressed. The app is very simple to use and their customer service gets 5 GOLD STARS. They always answer the phone and reply to emails/chats very quickly. They have been in business for a long time and it shows. They know their shipping! Highly recommend using this shipping app.

Review - We have been working with ASM for over 11 years mostly on yahoo platform and know on the big commerce platform, ASM has been fantastic to work will. Burt & Don have been top notch service and they always gets the job done. The best shipping software there is, Don't look anywhere else you will be wasting your time.

Great Product! - We have been using ASM on two different platforms and this service is second to none! Very easy to setup and manage. Burt & Don have been great to work with over the years and are always ready to help with any issue we encounter (which are few and far between)! Hands down the best shipping software out there.

Huge Upgrade of Service and Suport - We were using another service that came with our enterprise level, but the service was hard to configure to work properly with our store, and as we grew, the new rates were rediculous. We switched over to ASM and could not be more happy. Their ability to customize is great and Dan and the support team have been top notch. We would highly recommend for anyone looking for a better shipping App in BigCommerce!

Great Experience - Dan and team have been a pleasure to work with! They customized the Advanced Shipping Manager tools to work with our complex order processing times for personalized products to display accurate delivery dates on the product pages and shopping cart. ASM delivered an outstanding product and experience at a fair price.

Outstanding Service - We recently implemented ASM but had a few special circumstances that we had trouble with. The assistance we received from Burt was OUTSTANDING. Do not hesitate to give this app a try. If you run into any issues, they are there to help you get it right!

Great for excluding products from shipping methods - We need to be able to stop customer from order some products that can not ship usps. This was answer to our solution. There tech support is great and we had a minor problem they where able to get fixed fast.

Robust solution from a an excellent team! - We worked with the team at ASM for close to 15 years. We deal with a large variety of products at our stores, they range from perishables (weather sensitive) to non perishable and in weights ranging from under 1 pound shipments all the way to pallet shipments. The software is just incredible and the team is amazing; there's no situation you can have that this app cannot resolve. Before the ASM, we had to stop shipping chocolate during the summer months. With the ASM, we are able to ship chocolate all year long; we are able to have rules in place that look at the weather at the ship from & delivery point and based on the temperature threshold established only certain shipping methods are allowed. When we moved our stores to BC, we did not have to think twice about the ASM and quite frankly the competition was not even close. We are a huge fan to the app and the team behind the app.

Awesome Solution for Beginner and Advanced Setups - We switched to ASM after a competitor of theirs was not able to provide accurate solutions for larger orders that our customers place. With their simple to use, and easy to understand "Point System" we've been able to provide our customers with accurate shipping quotes leading to more conversions and fewer abandoned carts. Also, their dedicated staff makes setup easy and are a pleasure to deal with. Highly Recommended.

Best Product for Bigcommerce shipping - Have deployed to multiple bigcommerce stores.

Awesome app! - Shipping various size products in various size cases can be challenging. These guys have mastered it though. The app is awesome. Highly configurable, Scarily accurate and super simple. The support is spot on and they seem to always be available (which is unheard of nowadays). Well done ASM!

Amazing Service! - Burt was fantastic with a very difficult set up for our online store. We have lots of special pallet rates in place with two separate carriers and it was very difficult to get the programing done correctly. Finally it is set up and working beautiful.