Amazing features and flexibility with awesome support! - We had ASM installed on our yahoo store back in 2010. I can't even tell you the number of times we sent them emails with the header "Question on Capability", only to find out, sure enough, that feature is already there. We had some tricky situations sometimes where modifications were needed, and they jumped right on it. One was where we sometimes needed shipping to be calculated out based on items shipping from one zip code, and items from another, and both following rules on Free Shipping over a certain dollar amount. And these were caluclated individually by location, and then added together and displayed as one total. And if one of the two shipments was going to be free-shipping, then the software would know that, and only charge shipping for the other warehouse. Yep. They got it done. Like any good team, they've had my back on many projects and customizations, even now after I've moved over from Yahoo to BC, they are still covering my backside and making things work. ASM itself is just simply magical. If you need some shipping magic done, it's in there, or can probably be added. Very repsonsive to emails and phone calls.

Great Customer Service, Features, and Ease of Use - We originally had ShipperHQ, but earlier this year they announced a large price increase! I switched to Advanced Shipping Manager and I wish that we had started with them from the beginning. The customer service has been excellent! I probably sent Burt 30 emails during my set up and he got back to me very quickly with solutions and walk throughs each time, no matter how dumb my questions were. Advanced Shipping Manager is easier to set up and make changes to your shipping rules than Shipper HQ. With Shipper HQ, I wouldn't try to make any changes to my shipping methods because it was so complicated and I didn't want to mess up what I already had set up. Advanced Shipping Manager is priced fairly and you get a lot with the basic package. If you need any additional features, you can buy them separately for a reasonable price. In addition to the base package, we added the "estimated delivery date" and "points" packages for $20/month each. If you do any flat rate shipping, I highly recommend the points package as it allows you to set up pricing/method by using points. For example, our Medium FedEx Flat Rate box can fit up to 600 cubic inches, so any items that are under 600 cubic inches and under 11x10x5 automatically trigger a flat rate option in the cart.I can't say enough good things about Advanced Shipping Manager, we are VERY pleased we made the switch.

ASM Great customer service - Our website sells multi package shipments and ASM solved it and Burt was amazing helping me get set up on Big Commerce website in a few minutes after getting all the box sizes entered it was fast and easy and works great. Having a live human to help makes things so much easier than spending hours reading through directions how to get things set up correctly. I recommend!

Great Product & Excellent Support!!! - We have a lot of complicated shipping rules and ASM worked with us to get everything we needed and more! Their customer support is amazing!! They respond quickly and are always willing to work with you to get the results you need. Great value for what they offer as well!!

Good shipping manager - Even when I think it has limitations, I find a new way to solve it. Gets the job done effectively

Weight Calculations - We use a lot of modifiers on our website with weight calculation rules to handle the additional items being added to the order. Advanced Shipping Manager handles these perfectly for us allowing the customer to only choose the correct / available shipping method for their order.

The best shipping App! - I've been using these guys for years even on my old platform. Nothing compares to the functionality and price.

Very Good Service - We had a chronic shipping problem within big commerce. We had to choose an app to accomodate strategic shipping rules. The "other" app provider was not anywhere near as helpful as Dan was and I highly recommend using this APP. We are a medium size business and I know how tough it is to be "hands on" with customers but Dan emailed me day and night until he got our shipping right. Dont go elsewhere, you will probably regret it.

Great App. Great App. - We've not yet gone live with our new bigcommerce site, but ASM has been simple and effective to use during setup. Best part is their customer support. They get back to you quickly with any issues or questions, which is great. So far it's been able to handle everything we need. They are also willing and able to do additional customizations you may need for your specific use case. Highly recommended. Keep up the great work ASM team!

Excellent Shipping App - We were using ShipperHQ which is incredibly complex and difficult to use. We had to pay to have the app set up and when we needed to make changes. We finally decided to try another app and found Advanced Shipping Manager. We got it set up in about an hour with more complex shipping options than ShipperHQ! This app makes it easy to set up drop ship locations, shipping options/exclusions at the product level with a product lookup feature that I love! You can also set up shipping options for a whole group of products with a simple csv upload. The tech support is incredibly responsive. The connection is fast and rates are pulling quickly and accurately. This app is crazy good!

Everything a store could need at a great price! - We've used ASM for many years now on another platform and loved their features. When we decided to move to BC this year with three of our stores ASM walked us through the shipping setup transition in no time at all. Their speedy, reliable customer support and helpful team made it a stress-free experience and we were up and running so fast! We've never had an issue they couldn't find a solution for. We highly recommend them!!

Solved All Our Shipping Woes - This app immediately allowed us to solve our shipping issues and get accurate rates displayed in cart. Setup was easy and the customer service is second to none. Burt helped us get everything dialed. Would definitely recommend over ShipperHQ

Burt and Dan are my heroes - Burt and Dan are amazingly helpful. We had a huge error in getting the shipping rules to take effect. Burt was on the phone with me on and off for hours, helping me troubleshoot our CSV and shipping rules. He was right there with me every step of the way and figured out the problem after working so hard. If it weren't for ASM and your amazing support, I wouldn't have a job right now! So so grateful for y'all and can't thank you enough. Thank you thank you thank you.

Fast and Responsive - Fast and responsive service. Recommend. Will use their service again!

Unbelievably Good Service - The guys at ASM have done a remarkable job helping us get our website running smooth with ASM running the shipping work. Their pricing and care absolutely embarrasses ShipperHQ, who wanted to charge us several hundred dollars for an hour of technical support. For powerful and extremely modular shipping calculation, ASM is the only option you should consider.

Great App & Service - The support team was extremely helpful setting us up and willing to teach us how to set all the rules up. We have many different scenarios and rather complicated shipping demands and ASM was the only app that could handle all of our requests. We've had it for about 7 months now and if there is ever a issue the support is quick to jump on a call or email and fix the issue. Great Company!

Extensive Shipping Customization Possible! - ASM has provided us with the ability to really customize all of our shipping methods for our customers. Excellent support has been available!

Dan is the Man - I had a really complicated order for Dan and he absolutely pulled through for me! He was able to create shipping rules for all different types of bundles of products. He was super helpful and listened closely even though I didn't really know how to describe everything I needed. Big big thank you to Dan and ASM for setting up our shipping to what we need it to do!!

A MUST HAVE APP!!!! - HIGHLY RECOMMENDED APP FOR E-COMMERCE SITES! Advanced shipping has been so valuable to my business and has helped us with our bottom line. Perfect for real time shipping rates and shipping customization. The customer service is amazing and always available. They even walk you through set up and continue to be available after installation and help with any customization needs. So many apps have no customer service and are impossible to get a hold of... but not advanced shipping. They are always friendly and its super easy to speak to a live person! It's been a game changer :)))

Extremely detailed shipping options and FANTASTIC support - We use multiple shipping options and require a variety of shipping restrictions and rules. Advanced Shipping Manager exceeds all of our needs and the on-boarding staff/tech support has been invaluable! Highly recommended!