Excellent Serice - Amazing customer support. You don't get this everyday anymore. Burt was exceptional with our new Ship Station rate integration. Thank you!

Great Product & Support - We've been working with ASM over the last year and very pleased with the product and support we receive. We chose ASM because it is hands-down the most robust shipping calculation product for BigCommerce, and the ASM support team has aided us in every step of the way with the setup and usage of their product. Highly recommend!

Fantastic App & Support - I can't praise the Advanced Shipping Manager app for BigCommerce enough! Our online store specializes in perishable products, and finding a shipping platform that caters to our unique needs was a real challenge until we discovered ASM.Burt, the support rockstar, guided us through the setup process and ensured that our custom calendar integration was flawless. The ability for customers to select their preferred delivery date was integral to our go live. This feature alone sets ASM apart from other shipping platforms on BigCommerce. If you're running a BigCommerce store and especially if you deal with perishable items, do yourself a favor and download the ASM app. It's a game-changer that simplifies the shipping process and enhances customer experience. Can't wait until we unveil our version 2.0 calendar. Kudos to ASM and Burt for providing a top-notch solution! I can't recommend them enough for your eCommerce store.

Great Product with Exceptional Customer Support - We struggled for years and used many other apps to help our company with the best shipping options and every app we used fell short. We found Advanced Shipping Manager to be everything we needed and more with one price, not having to be charged on every extra thing, since main features are included. Advanced Shipping Manager offers a ton of shipping features tailored to meet each businesses needs from real-time carrier integration, distinguish between residential, or business addresses, to flexible shipping rules using all major shipping carriers, block shipping to PO Boxes, and much more. Advanced Shipping Manager basically adds back missing customizable options to fit your shipping specific needs, picking up were Bigcommerce left off in pre-order shipping functionality.Whenever you have an issue or need help implementing a new feature the their customer service is the best compared to other apps in the app store these days. In an era where it is difficult to speak to someone, you get a human when calling ADM customer support line, which you do not see anymore which causes delays when there are issues. Highly recommended for any business seeking to streamline their shipping operations and enhance customer satisfaction, and deliver exceptional service to their customers.

So great! - So, if you don't know already, there are apps that handle the pre-order shipping functions (like delivering the shipping quotes to your Bigcommerce shopping cart) and other apps that handle post-order shipping functions (like printing out the shipping labels). We were using ShipStation for both, but their pre-order shipping functionality is VERY limited and it was making us crazy. Advanced Shipping Manager handles the pre-order side and does a great job at it. It can do all the things we've always been wishing ShipStation could do and so much more! We're still using ShipStation for the post-order stuff, but if you're frustrated with your shipping options functionality in your Bigcommerce shopping cart as we were, I highly recommend getting Advanced Shipping Manager for your pre-order functionality. It's worth every penny!

Great Service and Capabilities - We just started using ASM for shipping fees on our website. Their customer service is unmatched. They helped us create all the necessary shipping rules we require as a demo to show us how ASM can fit our specific needs. Being able to include or exclude certain zip codes is a great feature that was missing from our previous shipping fees. I have high hopes that ASM will continue to be used on our website as we grow and need to adjust our rates accordingly.

Works well - We have been using ASM for a little over a year now. It works well and they have good customer support when you have issues.

Works incredibly well - We've been using ASM for a few years now and it has always worked very well for us. We sell items that we need to restrict by state and this is the perfect solution. Every time we've had questions, support answers them very quickly. Highly recommend.

They have the patience to help anyone! - We've been using Advanced Shipping Manager (ASM) for over two years now. It was the best move we made.Our shipping rates before were all over the place, frustrating customers, and losing orders. Once we implemented ASM, the complaints and losses stopped straight away, it was brilliant.More recently, I've been working to address our LTL shipping rate options, and to say I tested the patience of ASM support team must be an understatement. I'm not technical, so really needed the easy route. I got just that, they walked me through the process and LTL rates appeared on our website, and the big orders have started coming in.I always read the reviews and I'm as skeptical as the next person, but ASM turned out to be a great choice.

Handles complexity easily. Wonderful service. - We have products that have different shipping requirements - some with extra charges - some can't be shipped by air, etc. Advanced Shipping Manager has easily handled all the things we've thrown at it giving our customers choices they didn't have before. Great program. And I haven't even mentioned how good the service is. Highly recommended.

Great Shipping App and Support - Trying to combine FedEx shipping (free shipping) along with truck ship items (not free shipping) was a major problem. Advanced Shipping Manager was able to get the job done at a single fixed cost and with outstanding service. The flexibility is amazing.

The Best Shipping App - We struggled and used many apps to supply our company with the best shipping options and every app we used fell short. We found Advanced Shipping Manager to be everything we needed and more with one price, not having to be charged on every little upgrade or extra thing we needed to service our customers. If you want the best customer service hands down with one on one help and the best shipping options with one fee, then Advanced Shipping is the app for your store. I know it was for me!

Great Support and Versatile App & Calculator - I have been working with the team at ASM for the past six weeks and am very impressed with the app and support. Not only does the company provide a shipping app, but it also has a customizable product page shipping estimator. After weeks of research, I did not find any other app to offer both. Our company, Boat Specialists, has complex shipping needs that include a large volume of freight shipping. We previously used ShipperHQ, and our shipping options were extremely limited, and we were never able to implement what we wanted to. With ASM, we were able to accomplish our shipping goals at a fair price in record time. I highly recommend Advanced Shipping Manager.

Customer Support - This app has been very helpful to my business. Amazing customer support!

Great Support & App - Definitely the best shipping calculation choice for us. We ship many different sizes and types of items, some ship free, some need to be quoted first, some can nest, some go LTL--ASM can handle all these things and more. We can control which shipping options are shown to a customer on a per item or customer group level, charge additional to cover drop ship fees and boxes, and designate items that should ship by themselves. We haven't taken all the options they offer but will likely add a bit more to fine tune our shipping and to begin shipping into Canada on a regular basis. The other services suggested by Big Commerce were WAY more expensive than ASM, so this is saving us quite a bit of money. As if that weren't enough, the service from ASM is top-notch all the way. Response is extremely quick, and issues/questions are addressed promptly. Recommend highly--no reason to pay more elsewhere. This is one of the few aspects of our conversion to the Big Commerce platform that has NOT ended up costing us more money than anticipated and is relatively effortless once set up. Thanks so much!!

Great support- great app -

Great App & Support - We have been using this app for about 6 months now. It has been able to handle all the complex rules we needed set up. And I have to say, the support, even after 6 months, is still amazing. No other reason to use another shipping app.

Great App for Shipping Estimations - We were amazed to find out that no bigcommerce apps delivery date estimations on product pages and on checkout. This is it! Dan was really helpful with customizing the app to fit our business needs and making adjustments when we tested the app out. We're seeing real results in order and it's been great!

Outstanding app and support! - We tried two other shipping apps and they seemed like they would be a great fit. One was very expensive, the other barely worked... Installed Advanced Shipping Manager and got a call from Burt and he walked me through the setup. We had a fully functional and easy to implement shipping solution in almost no time at all. App is fantastic, support is fantastic, and I cannot recommend it enough!

Great Support - The app functions differently than what we were used to, but for the price the power of this software and the support you get it great. Just make sure going in you have a plan on how you want your shipping rates and restrictions to work and communicate that clearly to the ASM team and they will get things setup the way you need.