Top Notch Technology and Customer Support - I'm going to save you time here...If you are in need of a shipping management solution for your online store, stop and sign up with ASM. I was with their competitor for years and the support at ASM is infinitely better. These guys have it dialed. The software has built in solutions for every scenario we have encountered and their customer support is second to none. They almost always answer the phone which is so refreshing in an age of support ticket after support ticket. Oh, and if you do have to create a ticket they resolve it in about a day. Often times they even make the setting changes for you instead of sending you to yet another knowledge base which as an ultra busy small business owner, I don't have time to read. These guys will save you time and give you peace of mind. Great product at a fair price backed by great people.

Incredible Service!! - I have been a customer for over a decade! Burt and Dan are professional, proficient/competent and most of all very responsive. I have experienced many bumps in the road (website issues, carrier glitches, etc.) over the years that prompted me to call these guys to rescue me. Without fail, they jump on it immediately and have resolved every issue for me. I would give them 10 stars if I could **********

Happy Customer for Many Years - We've used ASM on Big Commerce and previously on another platform for many years. It has been able to handle anything we throw at it. The biggest benefit is the excellent support which is always speedy and capable and willing to above and beyond which we rarely see with other products and services.

Great Shipping App - ASM is the best. We have checked out other shipping apps and they were pricey. ASM is affordable and handled our very challenging shipping rules. I love their support team as well. They are very helpful and go above and beyond.

Very good application - It has many options, to be able to customize several types of shipping at the same time and the support is incredibly good Burt is the person you need if you need to configure anything, very good app

Best App for Shipping estimates - I found ASM as the most sophisticated yet most cost effective solution available on the Big commerce. Their customer support is amazing and they are always available to troubleshoot or resolve any shipping related challenges that I come across while setting up the application. This is also the only solution which can manage 300+ shipping origins without much hassles.

Great app and even better customer support - I have tried several apps for shipping and ASM is the only one that allowed me to configure the shipping rules the way I needed them. Customer support is also top notch with lightening quick response times and solutions. I very rarely take the time to review software and apps because they usually don't meet my needs, but ASM has exceeded all of my expectations. Great app!

Lots of Features and Functionality Under the Hood - Had a lot of complicated shipping issues to solve and Advanced Shipping Manager had solutions to them. The best support team helped me as a user understand the system and figured unique solutions for my company. Particularly Burt was very pleasant to interact with.

Excellent app for complex shipping rates and zones - We at Flexx love this app and we were using it for over 2 years now. Enable you to set all different matrix such as remote post area codes, dangerous goods shipping (lithium ion batteries) etc.. We also have integrated live quotes from DHL and Fedex, very important for correct rates quotations. The app just set up and forget about it, it simply works. Their support is excellent, they always reply as soon as they can and help you with any settings you need. They always go extra mile to make you happy. We actually love this app so much, that we are migrating our shop from Bigcommerce to Shopify and install this app in our Shopify store too. Again, their support transferred all our settings over. Do not hesitate to get this app. It is a must especially for shops with complex shipping options and diverse merchandise.

Excellent Serice - Amazing customer support. You don't get this everyday anymore. Burt was exceptional with our new Ship Station rate integration. Thank you!

Great Product & Support - We've been working with ASM over the last year and very pleased with the product and support we receive. We chose ASM because it is hands-down the most robust shipping calculation product for BigCommerce, and the ASM support team has aided us in every step of the way with the setup and usage of their product. Highly recommend!

Fantastic App & Support - I can't praise the Advanced Shipping Manager app for BigCommerce enough! Our online store specializes in perishable products, and finding a shipping platform that caters to our unique needs was a real challenge until we discovered ASM.Burt, the support rockstar, guided us through the setup process and ensured that our custom calendar integration was flawless. The ability for customers to select their preferred delivery date was integral to our go live. This feature alone sets ASM apart from other shipping platforms on BigCommerce. If you're running a BigCommerce store and especially if you deal with perishable items, do yourself a favor and download the ASM app. It's a game-changer that simplifies the shipping process and enhances customer experience. Can't wait until we unveil our version 2.0 calendar. Kudos to ASM and Burt for providing a top-notch solution! I can't recommend them enough for your eCommerce store.

Fantastic App & Support - I can't praise the Advanced Shipping Manager app for BigCommerce enough! Our online store specializes in perishable products, and finding a shipping platform that caters to our unique needs was a real challenge until we discovered ASM. Burt, the support rockstar, guided us through the setup process and ensured that our custom calendar integration was flawless. The ability for customers to select their preferred delivery date was integral to our go live. This feature alone sets ASM apart from other shipping platforms on BigCommerce. If you're running a BigCommerce store and especially if you deal with perishable items, do yourself a favor and download the ASM app. It's a game-changer that simplifies the shipping process and enhances customer experience. Can't wait until we unveil our version 2.0 calendar. Kudos to ASM and Burt for providing a top-notch solution! I can't recommend them enough for your eCommerce store.

Great Product with Exceptional Customer Support - We struggled for years and used many other apps to help our company with the best shipping options and every app we used fell short. We found Advanced Shipping Manager to be everything we needed and more with one price, not having to be charged on every extra thing, since main features are included. Advanced Shipping Manager offers a ton of shipping features tailored to meet each businesses needs from real-time carrier integration, distinguish between residential, or business addresses, to flexible shipping rules using all major shipping carriers, block shipping to PO Boxes, and much more. Advanced Shipping Manager basically adds back missing customizable options to fit your shipping specific needs, picking up were Bigcommerce left off in pre-order shipping functionality.Whenever you have an issue or need help implementing a new feature the their customer service is the best compared to other apps in the app store these days. In an era where it is difficult to speak to someone, you get a human when calling ADM customer support line, which you do not see anymore which causes delays when there are issues. Highly recommended for any business seeking to streamline their shipping operations and enhance customer satisfaction, and deliver exceptional service to their customers.

Great Product with Exceptional Customer Support - We struggled for years and used many other apps to help our company with the best shipping options and every app we used fell short. We found Advanced Shipping Manager to be everything we needed and more with one price, not having to be charged on every extra thing, since main features are included. Advanced Shipping Manager offers a ton of shipping features tailored to meet each businesses needs from real-time carrier integration, distinguish between residential, or business addresses, to flexible shipping rules using all major shipping carriers, block shipping to PO Boxes, and much more. Advanced Shipping Manager basically adds back missing customizable options to fit your shipping specific needs, picking up were Bigcommerce left off in pre-order shipping functionality. Whenever you have an issue or need help implementing a new feature the their customer service is the best compared to other apps in the app store these days. In an era where it is difficult to speak to someone, you get a human when calling ADM customer support line, which you do not see anymore which causes delays when there are issues. Highly recommended for any business seeking to streamline their shipping operations and enhance customer satisfaction, and deliver exceptional service to their customers.

So great! - So, if you don't know already, there are apps that handle the pre-order shipping functions (like delivering the shipping quotes to your Bigcommerce shopping cart) and other apps that handle post-order shipping functions (like printing out the shipping labels). We were using ShipStation for both, but their pre-order shipping functionality is VERY limited and it was making us crazy. Advanced Shipping Manager handles the pre-order side and does a great job at it. It can do all the things we've always been wishing ShipStation could do and so much more! We're still using ShipStation for the post-order stuff, but if you're frustrated with your shipping options functionality in your Bigcommerce shopping cart as we were, I highly recommend getting Advanced Shipping Manager for your pre-order functionality. It's worth every penny!

Great Service and Capabilities - We just started using ASM for shipping fees on our website. Their customer service is unmatched. They helped us create all the necessary shipping rules we require as a demo to show us how ASM can fit our specific needs. Being able to include or exclude certain zip codes is a great feature that was missing from our previous shipping fees. I have high hopes that ASM will continue to be used on our website as we grow and need to adjust our rates accordingly.

Works well - We have been using ASM for a little over a year now. It works well and they have good customer support when you have issues.

Works incredibly well - We've been using ASM for a few years now and it has always worked very well for us. We sell items that we need to restrict by state and this is the perfect solution. Every time we've had questions, support answers them very quickly. Highly recommend.

They have the patience to help anyone! - We've been using Advanced Shipping Manager (ASM) for over two years now. It was the best move we made.Our shipping rates before were all over the place, frustrating customers, and losing orders. Once we implemented ASM, the complaints and losses stopped straight away, it was brilliant.More recently, I've been working to address our LTL shipping rate options, and to say I tested the patience of ASM support team must be an understatement. I'm not technical, so really needed the easy route. I got just that, they walked me through the process and LTL rates appeared on our website, and the big orders have started coming in.I always read the reviews and I'm as skeptical as the next person, but ASM turned out to be a great choice.