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TrackMates

TrackMates

  • 14 Days Free Trial
(3/5)
1 Reviews
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"TrackMates: Streamline shipment tracking and boost store engagement effortlessly." Show more

TrackMates is a powerful shipment tracking app designed to seamlessly integrate with BigCommerce, allowing customers to track their shipments directly from your store's domain. This not only boosts traffic to your store but also enhances customer engagement by providing a convenient and unified tracking experience. With its comprehensive Tracking Dashboard, you can monitor all shipments in one place, keeping an eye on status changes and locations as packages make their way to customers. The app proactively addresses potential delivery issues before they escalate, minimizing customer service concerns. Customers receive automatic email notifications about package status changes, with customizable triggers such as "in transit" or "out for delivery," using pre-defined templates. TrackMates supports real-time tracking for USPS, UPS, and FedEx, ensuring transparency and reliability. With transparent, all-inclusive pricing, you pay only based on the number of orders serviced, with all features included. Dedicated support is available via a Support Portal and email, designed to meet the needs of eCommerce merchants.
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Email notifications
Real-time tracking
Shipment dashboard
Bigcommerce integration
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Real-time Tracking for USPS, UPS and FEDEX. Automatic email notifications to your customers. Track all shipments at one place.

Customer can track shipments

Seamless integration with BigCommerce creates a shipment tracking page on your store domain. Customers come to your store page to view and track shipments. Drive traffic to your store and increase engagement.

Tracking Dashboard for You

Track all shipments at one place.View shipping status changes and location as packages move towards the customer. Act on undelivered and delayed packages before they become a customer service issue.

Customer Email Notifications

Automatic email notifications to your customers on package status change and location. Configure and choose specific status change triggers (in transit, out for delivery, failed attempt or delivered) from app settings. Choose from pre-defined templates for sending out emails.

Real-time Tracking for USPS, UPS and FEDEX

Integrated tracking for three most popular shipment methods.

Transparent All-inclusive Pricing

All our pricing plans include all features including email notifications at no extra charge. Pricing tiers are based on only number of orders serviced and doesn't have any other charges.

Things to know

Help & Support

We provide support through our Support Portal and through emails. You can contact us at anytime by visiting our Support Portal. Our apps are built for simplicity and aligned to needs of eCommerce merchants like you.

Integrates with

TrackMates logo
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TrackMates

3/5
(1 Reviews)
Claim Offer
  • 14 Days Free Trial

"TrackMates: Streamline shipment tracking and boost store...

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