Voice and text agents for Australian contact centres
Vertical AI makes voice and text agents for Australian contact centres. An agent takes calls and chats, books appointments, puts a caller through to a person with the context, and follows up by text. They're built for teams in financial services, healthcare, insurance, resources and logistics. By default every call stays in Australia.
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Takes a call or a chat in plain speech. Looks up the caller's record. Books or changes an appointment. Puts the caller through to a person with the context. Texts a link or a confirmation. Voice and text agents share one knowledge base, one caller memory and one set of connections to a CRM or a booking system. Scripted test calls before go-live, and every live call scored afterwards. By default every call stays in Australia.
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Contact centres in financial services, healthcare, insurance, resources and logistics: answering calls and chats, booking appointments, handing callers to a person with the context, and following up by text.
Shopify Apps
Wix Apps
Ecwid Apps
BigCommerce Apps
