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Tidio Copilot logo

Tidio Copilot

Free plan available

AI-generated replies, directly in your helpdesk.

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About Tidio Copilot

Launched Jul 06, 2025

Categories

Ai Agents Platform
Email :

[email protected]

Industry :

Horizontal

Website

Description

AI-generated replies, directly in your helpdesk.

Tidio Copilot is a free AI assistant for customer service agents that works inside the tools they already use. Available as a Chrome extension, it suggests accurate, on-brand replies based on past conversations, FAQs, and uploaded content. Agents can respond faster without switching tabs or rewriting the same answers repeatedly. Copilot supports platforms like Zendesk, Intercom, Gorgias, and Gmail, and ensures enterprise-grade security with GDPR and CCPA compliance.

Tidio Copilot Key Features

  • AI-generated reply suggestions
  • Custom knowledge base support
  • Works with Zendesk, Intercom, Gorgias, and Gmail
  • Chrome extension for in-context assistance
  • Editable, on-brand responses

Tidio Copilot Use Cases

  • Acceleration of customer service replies
  • Reduction of repetitive agent workload
  • Delivery of accurate responses across platforms
  • Support for new agents with consistent answers
  • Improvement in response quality and tone alignment

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