Excellent customer service, awaiting the chat info with images for helping us in the future. Very patient and able to assist with everything as we learn the process. Thank you so Much

Zepto have been very helpful in showing me how to use all of the tools to the best of my ability. The customer service is second to none, tailored and educational. I look forward to be to give my customers a little personalised touch of magic that I could not have done without Zepto

It's refreshing to work with a company that combines a well-designed and thought through app with excellent and highly responsive customer service. Keep up the good work!

I've tried many personalization apps. This one has a lot of options from simple to complex. I don't have many problems with the app but when I do, they always fix within hours of opening a ticket!

This app has worked perfectly for our store needs. We have been on the search for an app or a website that could allow our customers to craft their perfect saddle. This requires some extensive options, and this app helped us provide that to our customers. The app itself is easy to install and easy to use. Their support team is also extremely prompt and helpful. I have reached out a few times with questions about ways to utilize the app in a way that aligns with our products and the app team has been more than accommodating with our inquiries. I am extremely satisfied with the app and the service we have been provided. Highly recommend for anyone looking for a way to allow custom product creation on their website.

They provided guidance on the set up and options based on our needs. Rakib helped me and he was fast and addressed my questions.

Rakib was so helpful and patient with help for a newbie learning this tool. So appreciated. Great customer service.

I’m incredibly impressed with the Zepto app – its customisation options are virtually unlimited. It has completely transformed the look of my website, allowing customers to easily browse and choose from the many variations and colours I offer. The support team is also fantastic; they resolved two minor issues for me within an hour. Highly recommended – thank you!

Very User friendly and lots of great functions. I use to needed some help and support is awesome. Fast and clear awnser.

Ich habe die App heute den ersten Tag genutzt und bin mit dem Support sehr zufrieden. Alle meine Fragen wurden ausführlich und anschaulich beantwortet. Vielen Dank!

Absolute Gamechanger-App – besser geht’s nicht! Wir nutzen den Zepto Product Personalizer für unseren Shop und sind einfach nur begeistert! Die App funktioniert einwandfrei, ist super flexibel und lässt sich perfekt an unsere Bedürfnisse anpassen. Was aber wirklich heraussticht: der Support ist der absolute Wahnsinn – schnell, freundlich und extrem kompetent. Zepto hat uns bei individuellen Anpassungen geholfen, wo andere längst aufgegeben hätten. Dank dieser App können wir unseren Kunden ein maßgeschneidertes, erstklassiges Personalisierungs-Erlebnis bieten. Unsere Conversion Rates sind gestiegen und die Kundenzufriedenheit ist auf einem neuen Level! Ganz ehrlich: Wenn ihr Personalisierung in eurem Shopify-Store anbieten wollt, gibt es nichts Besseres als Zepto. Riesen Dank an das gesamte Team – ihr seid Weltklasse!

Perfect for Small Businesses – So Easy to Use! I'm a small business owner (thepaperboatshop.com) and this is my first time using Shopify, so I was a bit nervous about setting everything up. Zepto's Product Personalization app has made the whole process incredibly easy. The interface is super intuitive, and it was simple to get up and running. The support team has been fantastic—really responsive and helpful whenever I had questions. If you're new to Shopify or looking for a smooth way to offer custom products, I highly recommend this app!

Works great so far! Very pleased with how easy it is once you get the hang of it. Support is good too so far! Quick to respond and helpful

Una app muy completa que te permite agregar vistas en vivo de las personalizaciones sin tanta complicación, he probado otras y me quedo con esta. Tiene muchísimas opciones para poder personalizar todo tipo de productos. El servicio de ayuda es muy bueno, siempre están dispuestos a ayudarte.

The app was a little complicated in the beginning, but once you understand how it works, it's great! I also highly recommend the customer service - Sakib did an amazing job. High recommendation!

We have been happy with the app for about a year now. We had some issues with adding the app to our new, updated theme and the support team fixed it quickly for us. They are very responsive and helpful.

I think the app has great potential but I have been ubable to get an answer from the customer support in about 10 days time and there is little information on how the app works. I will look for another app to use for now.

Appen er nem og brugervenlig. Og hvis der er noget som jeg ikke kan finde ud af, er support meget hjælpsomme og hjælper med det samme. Rigtig god service! Jeg kører nu på 5. år med denne app. Det er bare så god. Kan klart anbefales.

This app gave us all the features we required and the team from Zepto were incredibly helpful in adding some custom features for us to make the product meet our design requirements.

The customer service that I received from Nazirul and Muhtasim over a span of 3 days was amazing! They responded to my questions in a timely manner and with instructions that were personalized and easy to follow. They created instructional videos, using my products and specific to my challenge, that were extremely helpful. Both were friendly, professional and knowledgeable. I won't hesitate to reach out again!