Good Support from Tiana, testing the app now, it seems good, will circle back if anything changes

Brian was awesome! Super helpful support from Brian! He answered all my questions quickly and made the whole process feel easy. Really appreciated how patient and friendly he was. Thanks again, Brian

I had an amazing experience with Viola from the Avada SEO Suite team. She was extremely kind, fast, and helpful in solving my issue. The support was top-notch, and it made the whole process smooth and stress-free. The Avada SEO Suite app itself is also excellent – very intuitive, easy to use, and it really helps optimize my store for better search performance. Highly recommended both the app and the support team!

Fantastic in the vitual servic, especial Kevin

Great customer service

Support team is patient and willing to go the extra mile. Im semi-technical and concerned not getting full use of the product. They're helping me through it -- and looking forward to results.

Very helpful, with a kind approach. Thanks!

O atendente Ricky me ajudou na minha demanda de forma muito atenciosa, buscou resolver de forma prática e me ajudou forma ágil.

We had a problem with our site, not sure what caused it, but the team at AVADA fixed it overnight and we are eternally grateful, thanks again the team at alphaskins.com.au

super helpful the customer service is great

The Avada SEO Suite has been a huge time saver for my store. I especially love the Image Optimization feature – with just one click I was able to add and optimize ALT text for all of my product, collection, and blog images. It made a task that would have taken hours so simple. The app is easy to use and very effective. A special thanks to Kevin from support, who was super helpful and quick to guide me through the process.

Best customer support! always ready to help.

perfect assist, thank Tobias for the help

Suporte muito bom. Ricky foi muito atencioso e teve paciencia e rapidez para me auxiliar. Estou satisfeita com o atendimento.

I love this Avada SEO Optimizer, this app does more than speed and SEOs. this app helps with Google search engines, Breadcrumbs, Image problems, Key word fixes, and Google structure data. That can get tricky if you do not know what you are doing. If you don't know what that is, this helps marking up your website content so AI and search engines (Microsoft, Google, Bing and others) can better understand it. This can boost your site's ranking in search results and enhance visibility in features like Google Knowledge Panels and Google Maps. You won't be lost in the web like most other websites. AI is here, might as well make it your friend. I also had some help along the way from "Ricky from Avada." Very quick to answer my questions and concerns. Told me step by step on how to get there. and showed screenshots in case you need a picture of it. He made my life easier as I Struggle endlessly with Google console; that's now the least of my worries. So, Thank you Ricky!

Great support. Kevin is the best

My support experience with “Nim” was frustrating. Even after several requests for quicker replies, responses arrived after long gaps. I shared my checklist and screenshots and asked what else I should do, but I didn’t receive actionable, step-by-step guidance. On a paid plan, waiting this long without results isn’t acceptable. I’ve wasted time; I’m canceling my subscription and uninstalling the app. I hope response times and the quality of guidance improve.

customer care is great specially Christian is very helpful

Beyond the features and the module that offers so much value for the price, the service and support are simply perfect! A level of service that goes above and beyond all expectations!