AI customer-support agent for your store — instant answers on orders, tracking, and products, with clean handoff to your team.

MySupportAgent is an AI customer-support agent for your BigCommerce store.

It answers shoppers instantly, deflects the repetitive questions, and hands off cleanly to your team — all themed to your store.

Connected to your store, the agent resolves the questions that fill your inbox:

When something genuinely needs a person, the agent collects the details and hands off to your team instead of leaving the customer stuck. Add it to your storefront as a hosted page, an embed, or a floating launcher — set up in an afternoon, no code required.